Great experience for the exceptional service...rear bumper and plate panel was fixed expertly at…read moreTruscelli Colission & Repair. My car looks brand new! Thank you, Mike T, for the good job and for the courteous staff. Reno Torres

My wife inherited her dad's 2002 Chevy Trailblazer and it had a broken rear license plate panel…read more(was taped on to keep from losing it) and a loose right rear door gasket. Truscelli's was able to find an identical panel (same exact color and year) and replace it. Saved some money by not having to paint it. Great value. Also attended to the door gasket. Looks as good as new! Will recommend to anybody needing similar repair work. Thanks again.

I have gone here for years and always get great service. They fix my cars the first time I bring…read morethem in . Prices are reasonable and their work is excellent. Would highly recommend them.

I found R and C auto repair because I believed that I had a radiator leak in my car. I had been…read moretaking my car to either Watson's or to automobile diagnostics but they charge way too much and I don't quite trust them as they did things that don't need to be fixed and charge and arm and a leg for every little thing done. So tried something new, since I believed my car had a radiator leak I took my car to marks radiator who referred me to R and C to first check it out. Rick spent over an hour and a half looking under my car while on the lift to find where the leak is coming from. He wiped it all out and tightened some hoses but could not really tell. Besides hose clamps being lose no other leaks at this time. He could have said yes it's the radiator kept it and charged me a lot of money said he replaced the radiator etc. Bit as honest as he was he didn't do that. He sent me home with it for me to check to see if there were any more leaks did if there was then it could be the radiator after all. Didn't even charge me to look at it all this time. Well unfortunately there was still leaking. Took it back to him and left it with him over night. He was able to take a better look at it take some things apart. The leak I had which I was led to believe from others that it was the radiator just happened to be the oil sending unit. So he replaced that and changed my oil for me. No more leaking and was so much cheaper than a radiator. Rick is one of the most honest ppl I have ever met in the car repair business I would suggest him to anyone and totally trust him. I like the way he talks to you just s 354-68-8845-Ao down to earth and allows you right there with him in his shop while he looks at your car. He is not out to take your money he is just here to make an honest living. I was very impressed and have found a great mechanic finally, which I have never found before. Rick is awesome, have any car problems go check him out for your self.

Great service Prices were much better than other mechanics…read moresaid it would be. We will take all of our cars here.

Matt is the only mechanic I'll let work on my car! Besides being an excellent mechanic, he's…read morehonest, professional, and personable. He definitely doesn't rip you off. He's very fair with what he charges. I have been taking my vehicles to him for about 8 years now, and he has never let me down. He's a keeper!

Recently I had one of the best customer service experiences ever in my life. I had been searching…read morefor a car part (tail light) for my 1997 Nissan 200SX SE-R. I searched most of the places you would normally think of - the dealer, local parts stores, even junk yards. Either I found items that were exorbitantly over priced (a junk yard tried to sell me an entire trunk lid at $250 for a $15 plastic light cover) or found nothing at all. So i decided to try eBay for my part. That's where I came across Bill Smith Auto Parts out of Danville, Illinois that was listing an item that sounded similar to what I wanted. Luckily enough they list a phone number on their eBay auction so that you know you are ordering the right part, and can confirm with a real person. (Try finding that very often) So I gave a ring to the store to find out more about my part. The representative I spoke with was polite, attentive, and very knowledgeable about the products the company was selling. In fact, when she found out that a car had just been crushed with the part I was looking for (only one in stock) she made an extra effort to find the part through a parts database. Then she gave me the number of a place that was able to find what I needed. That's right folks, she sent me to a possible competitor in service of the customer!! You have to understand that where I'm from, Northern VA / Washington DC Metro area, everyone is out to make a buck and helpful service is of a bygone era. So it was quite refreshing to have someone take the time to find out what was most helpful for me, the customer. This representative should be given a pat on the back for a job well done... And even though I didn't purchase the light from her company as originally intended, I now know of a store who hires people of integrity and knowledge. These are the things that will make me a customer at Bill Smith Auto Parts any used car parts in the future. So please, if you have a auto parts need.... don't hesitate to call on Bill Smith Auto Parts, Danville IL. I'm sure their customer service will leave you as speechless as it did me.

I called about a taillight assembly. I spent 20 minutes on hold, listening to their spiel…read more I DO NOT leave messages on such calls, I talk to a person. Apparently, if youre not a big customer, you dont get answered. NOT THE WAY TO RUN A BUSINESS

Best place I've ever taken a car to! The secretary was very nice and had no issue starting or…read moreholding a conversation and the mechanic working on my car is very honest, he brought my break bracket and showed me that one of the bolts was missing and someone before me had just slid one in and luckily he had one laying around the shop that he could use and didn't even charger me extra so I'll definitely bring my business back here

Most honest mechanic i have experienced in my life, I don't even know where to begin, they are the…read morebest of the best!!! So if you live in Catlin you know the previous (and only) mechanic in town, Martens had a VERY tough job filling the hole that was left. They have FAR exceeded it. I have given them my business every time my car needed repaired but I have to share two experiences of them going completely over the top! First, I picked up a nail in my tire and needed a patch, they accidentally over charged me five dollars (please bear in mind they were BRAND new to Catlin). I had know Idea and was just happy to have my tire fixed. But... When my husband needed an oil change, they remembered the mistake, gave him a 5 dollar credit and sent me a hand written note apologizing, who does that??! The second incident you ask? I dropped my car off on a day they were closed (as in not open and no expectation that I should receive service) so what happened? Well they know my car, and called me to ask what I needed to have done, and made arrangements to have my car repaired first thing Monday morning. Super honest, super awesome at car repair and customer over the top, again, the best of the best!!

Thank you for fixing my Dodge Durango! The owner was great, the communication was great and the…read moreservice was top notch!

I am a long time customer of Hank's Transmission Repair. I was shocked by the negative ratings on…read moreYelp. Hank and his staff are trusted transmission mechanics in this area! The dealers confidently refer customers. Hank has fixed my truck twice during the 13 years I have owned it. I don't have a garage for my truck so it is continually exposed to the elements. The first time in 2016 at 77,052 miles, we have treacherous winters here in downstate Illinois, with the corrosive salt or beet juice spray on the undercarriage. A portion of the transmission cooling lines rust through so he replaced them for a very fair price. The second time was this week January 2023 at 98,713 miles after another portion of the lines rusted through. Hank replaced ALL of the cooling lines just to be safe. He was forced to create the lines from scratch because Ford has discontinued the OEM parts. On both occasions he could have told me that other parts in the transmission were bad, but he didn't ! As a lady driving alone I feel totally safe with Hank's repairs !

Got recommended by a friend and i'm glad i did, Best my car has ran in months and from a mobile…read morequote no big shop needed and for the best price in C-U.

Good quality work. Very experienced technicians and low prices on repairs. Will always go back!read more

Was referred by a friend to go here for some electrical work…read more Really great turn around and prices.

Jason is the goat when it comes fixing the cars highly recommend him also got me right when no one…read moreelse could