If I can give them 0 stars I would. First of all the lady that picks up the phone is rude. She…read morehas no patience and cut me off before I was done talking. RUDE!! My dad's appointment was for the 20th of November and they changed it to the 28th of November even though it was the ER that made the appointment. His primary and the er wanted him to have an appointment after his release from the er. I had to call for him because he doesn't speak English very well. The staff there was so rude to me!! They wpuldnt even let me talk to a nurse to explain the situation Unbelievable! Finally I just cancelled the appointment and scheduled it with avocate. It's Midwest hearts loss.

I have to love Dr's that saved my life. I have been going to this practice for over 5 years. I…read morehave never had an issue. Everyone is courteous and professional. Cannot say enough good about the Doctors and staff.

We've been treated by Dr Berger for many years. He , his staff and facilities are top notch. I've…read morehad three colonoscopies and though I can't say I enjoyed them they certainly were easy, painless and quick. I like joking with Dr Berger about the whole thing- he has a dry wit that adds a very cool dimension to an otherwise embarrassing procedure. Dr Berger is a very, very caring doctor and I'd recommend him highly.

Literally still here in the parking lot waiting to pick up a patient they told me would be ready…read morethirty minutes ago. I have an infant in the car and it's hot outside so I can't shut it off. Their scheduling people REALLY need to work on being more accurate with timing.

Dawn, MaryAnne, and Attieh took such excellent care of me yesterday! Thank you!…read more This facility is bright, SUPER clean, and well-organized and the staff are all so upbeat and helpful, even at 6 AM! The facility is a free standing building, located behind Good Samaritan Hospital and easy to access from Highland Avenue, with its own free parking lot, steps from the entrance. I didn't get the name of the Registration lady, but she was super nice, too. If you need outpatient surgery, I highly recommend this location. Everyone was so kind!!

I had cataract surgery with Dr Khaja Ahmed on July 8th. Everyone from Nikki at intake to the nurses…read morepresent during the operation were helpful and friendly. The nurse who got me ready in the OR and applied the eye drops was Jessica and she was a musky fisherman which is my life's greatest hobby. She did an outstanding job of keeping my mind off the procedure and I greatly appreciated her presence and conversation to keep my mind occupied. I commented several times on how calm I was which was a direct result of Jessica's efforts. Having surgery can be nerve wracking unless you have an experienced nurse who understands the anxiety prior to surgery. Thank you Ms. Jessica and keep up the great work. I wish you were present in every surgery I ever had.

I was trying to get a colon exam completed but the medicine they gave me caused an allergic…read morereaction, so being proactive, I called. I was told that I could not attend my appointment and had to go to urgent care to get cleared first. Therefore, now I may not even be able to get seen and spend extra money out of pocket in addition to their fees. This is extremely inconvenient. However, after my visit, I recommend on customer service and thoroughness. Dr. Seth was great as well as Leslie and other staff that I met. My exam was very thorough, everything was clearly explained and a packet of information was given to me to let me know the nex steps. That I appreciated.

Finally getting relief from my GI issues. I always feel comfortable with the Doctors and staff with…read morethe personal attention they provide.

It is hard to review Heartland Cardiovascular since it is a practice with two dozen doctors and…read moreroughly a dozen locations. At this location I had a Holter monitor put on, and the process was seamless. I had an appointment which was right on, and I was in and out in a jiffy. I am not sure which doctors practice out of this location-which is a professional building attached to St. Joseph's hospital-but the activity for what I needed was excellent. Don't know about everyone else but my experience was tip top.

I'm extremely satisfied and thankful for my Dr Al Muradi at Joliet Duly. His professionalism and…read moreknowledge is comforting. Never have a problem getting an appointment or much of a wait at Duly.

I had a very pleasant experience. I was sent here today after a visit to the minute clinic/- just…read morefor precautionary measures. Everyone was so friendly. From the moment I walked in I was treated with great hospitality. One thing I particularly hate about hospitals is how long you have to wait-while you're waiting for the next step, but here I feel like my wait times were pretty reasonable. I feel everyone took such great care of me. They did everything in their power to make me feel comfortable and for that I am grateful! Huge thank you to the whole staff!

We had to take my son in last night for a head injury. Since we got there, everyone was very…read morehelpful and explained everything all in all a very positive experience. Although emergency rooms are not fun and take a long time I feel they did very well.

Dr D'Costa has been my doctor going on 5 years. I've seen her for all my medical concerns. My…read morehusband is also a patient of Dr D'Costas . She's thoural honest and reliable. I highly recommend that when you go searching for a fine doctor that truly cares that you at least give her a try. Her office is neat always clean and people there are very welcoming.

Dr Molly is a great doctor. My whole family switched to her from another doctor in joliet. She has…read moresolved some major issues missed by our former doctor. She takes time to listen to you, and treat you as a person, not just a dollor sign.

I moved to Plainfield 2 years ago & was looking for a PCP. Dr. Tran had amazing reviews so I signed…read moreup for a yearly physical. I have PCOS so I'm a big skeptic with doctors. Most just want to write a Rx and be done with you. Every time I have met with him he has truly listened to me & made me feel heard & understood. This year I had a health emergency & couldn't seem to get help. Dr. Tran & team followed up with me daily for an entire week, to ensure I was being connected to the right doctor & getting the additional help I needed. I'm so grateful I found a doctor that cares!

Things have really changed at this office over the years. It has become very difficult to actually…read moresee Dr. Tran, and the office staff takes a long time to answer the phone and can come across as pretty rude. At one point, Dr. Tran personally called my husband to cancel an appointment -- and then we were charged for that call, which was really disappointing. I've talked to the staff twice, they admit they told us no charge but unfortunately there is nothing they can do. They also tried to refer us to an out of network specialist. Luckily we looked first. In my opinion, this office was fine for routine annual physicals only. But if you need anything outside of that, it turns into a real hassle and you don't feel supported. We've been patients here for about 10 years, but we're now changing doctors because the customer service has gone downhill and it no longer feels like they truly care about their patients. Probably good with new patients but beware.