Just visited looked wonderful very exciting about really more.. the people were delightful, the…read moreplace was very clean very very very pet friendly. I'm excited waiting to make my decision with the Lord on what to do.

Both my parents were in this facility four years ago for rehab. I had sworn I would never use this…read morehorrible facility again, which I have not. I was reminded of Parkwood while talking with my mom's home health nurse. She has a new patient in Parkwood. I was interested in reading reviews to see if anything had changed. Doesn't look like it. Whatever you do, do NOT place your loved one in their memory care. Take a look at it and you'll know why. Four years ago, we were all still dealing with problems resulting from Covid. I tried to explain the issues we had at Parkwood on that. Primarily, the caregivers were very inattentive. My parents were in Parkwood for six weeks rehab. One day I found my mother lying across the bed with her pants down below her hips. An aide had taken her to the bathroom and left her like that when she mentioned that at home her husband normally helped her with that. The aide said ok and left her. I was more than happy to get my parents out when their rehab was over. I don't know if the director is the same person, but the director at that time was totally indifferent and did nothing about the issues I brought to his attention. Only unpleasant memories of Parkwood. I do not recommend it.

ciicomplaints@hhsc.state.tx.us…read more I put this here for you so you know who to send your complaint to. We moved my parents due to the lack of adequate care for safety reasons and to protect their health. We paid for every day we were there and now I'm getting a collection agency harassing us because we refused to pay the 30 day move out penally after they received inadequate care. So you think it's fair they get to penalized us by charging us a month we weren't there but they don't have to do what they were supposed to honor?

My family has developed quite a history with Elmcroft- all of it extremely positive. My dad was…read moreadmitted in February 2019 to their memory care unit and we were immediately embraced by their caring staff. Ashley, the memory care supervisor was beyond professional and caring. At every turn, they took superb care of him and kept him occupied with activities geared for his capacity level. I think it takes a special calling to work with dementia patients, and Ashley and her team exceeded every expectation. In April, the nursing staff's diligence caught the fact that Dad's blood oxygen level was dropping and had him transported to the Emergency room. He remained there until his passing in May. But the Elmcroft staff's alertness gave us several weeks with him that we would not have had otherwise, and we are all extremely grateful. But then, in August it was time to admit my mother and Elmcroft of Bedford was our only choice. Mom had resisted this move for years, but when she finally agreed, the folks at Elmcroft made the whole process very easy. Within a short time, my very reluctant mother was making friends, actively engaging in all the activities and just having lots of fun. Each month, she pours over the activity calendar to see what is coming up and she checks off which ones she is interested in. My mother is a very physically disabled stroke victim who requires help dressing and using the bathroom. But the caregivers treat her like they would their own mother or grandmother. I am just amazed at the kindness this staff shows to her and to the other residents. It takes a very special kind of person to do this job, and I am certain they are not in this role to make the big bucks. I cannot say a single negative thing about any one of the caregivers. Even the maintenance guys are incredible. Adam is really a super guy who recently helped my mom in and out of our car several times when I had to take her to doctor appointments (I was experiencing a lot of back problems and his help was a life saver). I keep asking Jill, the director, where she finds these wonderful people. I am so incredibly grateful for the dignity that was given to my father with his dementia and my mother with her physical disabilities. Elmcroft is proof that there is still kindness in this world, because I see it in action every day.

No one ever answers the phone. I have left a dozen call back requests with no responseread more

From the owner: Perfectly situated in the heart of Euless, Gala at Oak Crest Estates offers active seniors (55 and…read moreolder) an elegant, hassle-free lifestyle in a warm, vibrant atmosphere. Our spacious, brand new one and two-bedroom apartments and cottages feature designer touches and fabulous amenities.

Hello, I am Tonie. I…read morework for Visiting Angels of HEB. I have been with V.A. for almost 2 years and I really enjoy the work I do, the owners of the company are wonderful, and enjoy meeting new people. This is a great branch of this company to work for. You can always talk to the staff in the office if problems at work arise, or if you have to be out due to family stuff/being sick or need to continue your education. Everyone is kind, loving, and understanding. All they ask of you in return is do your job the best to your ability and always stay in communication with SarahJane, Gregory, of Evan when it pertains to your clients. If you need help they are here to help you!!! They really do care about their employees. I feel like I have more extended family just working with the staff! You are awesome!!!

From the owner: Home care from Visiting Angels in Hurst, TX and the surrounding areas. Schedule a free in home…read morecare visit 24/7.

My mother was very much against moving from her home. But the staff at Atria welcomed her with…read moreopen arms and made her feel welcome and helped her meet people and be included. Staff was extremely patient and always kind to my mom. Many activities were offered that seniors enjoyed. Food was alway good. I would recommend Atria to anyone who wants to be reassured that their loved one will be safe, well cared for, and loved. The staff knows the residents by name and always helpful. We knew that we had made the right decision in moving her there.

Horrible experience with CAROL, the Sales/Leasing representative. My 88 year old Mother has…read moreAlzheimer's and we explained this when we toured and signed the rental agreement. Carol just wants to make sales and get her commission, she doesn't care about Seniors or their situations. Carol lied to us about many features & activities at Atria. If you tour this facility, remember they are desperate to fill Apartments and they don't care about you or your Senior loved one. As soon as my Mother moved in, it was one problem after another with Carol, who clearly lied to us. Beware of this woman and her lies.