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    Hearthstone Lodge

    2.5 (2 reviews)

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    3 years ago

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    7 years ago

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    District Bicycle - Inside parts

    District Bicycle

    (3 reviews)

    Unfortunately here we are with another company in Kamloops who only supports their customers when…read moreit suits their own interests. Purchased a fairly expensive, in stock item online as a gift which ended up not being what the person wanted. Spoke with someone on the phone who confirmed that as long as the item was unused and had a receipt I could return it. Once I was able to return to the store I was told that since it was purchased online there was nothing they could do about a refund. That was after two of the employees and the owner were educated by the store manager that it somehow wasn't possible to process a refund with the company that processes their online cart yet when I picked the item up the same manager was able to process a refund for the PST that shouldn't have been charged. Seems a bit off nowadays when online shopping is pretty standard and the policies for refunds are straightforward. Anyways asked if I could at least have an instore credit since I do spend a lot on gear, nope, won't even save face and honor that. Just a dumb incompetent look on the owners face when I tried to explain this to him, then he decided to call me a liar for my reason to return. Well that doesn't help the conversation...and FYI what makes you think I would ever want to do business with your store again? Interesting how quickly you updated your return policy online after I left your store. Bravo for being such an outstanding business in our community. Buyers beware, if you're looking to purchase bike parts online, there are cheaper options with free shipping and transparent standard return policies. If you're shopping local, give Bike Cafe or Spoke a try but steer clear of this place.

    Just walked into this bike shop for the first time - although we were clearly looking for something…read morespecific- helmets, not one of the three staff asked if they could assist. Maybe we did not look the part but pretty sad customer service.

    Campbell Hills Guest Ranch

    Campbell Hills Guest Ranch

    (1 review)

    Where to begin!! My girlfriend and I booked this trip last…read moreOctober as our getaway that we do every year. From the moment we arrived we where welcomed with open arms....Molly one of the ranch dogs was the first to greet us as we drove down the driveway. I have to honestly say Martin and Bernie and the girls blew us away and exceeded our expectations!!! We wanted a vacation to remember and to do some riding and wow...ride we did. We rode aprox. 6 hours a day on some of the most breathtaking trails in the area. We are both riders and have both done trail rides but nothing like this. This just took our breath away. The views from the mountain tops and the beautiful lakes made for the most amazing experience and some great photos. The horses are so well cared for. Bernie take pride in her herd and you can see it just by spending some time her and with the horses. She loves to share her knowledge of horses with you and I have to say I not only had a great vacation I also learned a lot. As for relaxation I can't think of a better place to unwind and relax after a day in the saddle. Martin made the freshest most amazing homemade meals. Coming back from a morning ride to homemade chicken soup with salad to homemade burgers, guacamole and the best blueberry pancakes ever with fresh squeezed orange juice!!! We were so spoiled!!! The atmosphere was very laid back and the owners and volunteers actually sat down at the table and enjoyed meals with us. Honestly by the end of our 6 night stay it was hard to leave as you really start to feel like family as you spend so much time with them. We made some great friendships with other guests and with the volunteers and we are already talking about our next trip back to visit.

    Hearthstone Lodge - hotels - Updated May 2026

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