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    HearingLife

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Ear, Nose, Throat & Allergy Center

    Ear, Nose, Throat & Allergy Center

    1.5(2 reviews)
    4.5 mi

    I went in today to have my EXPENSIVE hearing aids checked. The young woman I dealt with did not…read moreappear to care or understand that without working aids I am by anyone's definition deaf. Being basically deaf in a mask covered world makes an already difficult situation impossible. What I needed was some kind of work around while my aids were being repaired. What I got was: 1. The units are 3 years old and not under warranty- which I already knew. 2. They would need a $250-$300 deposit before sending them in to be repaired. This was a per piece price. The company wants a 10% upfront payment for NOT meeting the sales brochure. 3. I am on my own until the pieces are returned. Estimate was 2 weeks. Did I mention I AM DEAF without them. I need a work around. I do not mind paying for services rendered. It costs money for technical help and I understand that. I NEEDED A WORK AROUND. What I got was hearing aids that do not work correctly and the chore of trying to find someone somewhere that will help me.

    Im am very upset with this place. I have waited for an app. For myself and my daughter since before…read morexmas. I have no choice in where i get referred because if our insurance. They never called for me, i have a ruptured eardrum and almost died from it, my ear was previously ruptured i got an ear infection and it ruptured again. Anyway i was in the hospitol 5 days running antibiotics through me. Our primary care told me that Cheyenne may need her tonsils and adenoids out before xmas. I called them she said ahe hadn't got the referral that they would call me when they got it and when they could make her an app. Mind you my daughter has had this congestion thing for 4 months at this time. Anyway long story short, they schedule her an app. And dont even bother to tell me, so of course she dont make it, i didnt know. So i call Tuesday to see if they finally got her referral or what and the receptionist procedes to tell me she was a no show and i would have to talk to her supervisor that they would call me. More waiting as my child is still sick. So today of course i have to call som1 so i just call my primary care, Generations in Chelsea which is wonderful to me and my family, and Amy did everything she could to try to get them to reshedule her but of course now theu wont c her, they cant reschedule her theu said and she told my dr. Office that she was going to call but did not. I had to find out the hard way , which i am at work, this is rediculous! Now i gotta start all over and get my daughter referred again to somone else. This pour baby has nk choice but to deal w people like this, they have no heart and dang sure is not in it for the patients. But then again its probably just the receptionist that works for him that obviously dont like to do her job or should i say DONT do her job. Because she DID NOT call me at all. And im talking about 2 different patients here that they had no idea we was even related. So save yourself some valuable time and find another ENT dr. Or bypass the girl that answers the phone and dont depend on them to call you thats for sure!!

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    Ear, Nose, Throat & Allergy Center
    Ear, Nose, Throat & Allergy Center

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    Hearing Solution Centers - Hailey Dotson, B.S.,HIS, Hearing Care Specialist. She is so knowledgeable on getting your cell phone to connect to your hearing aids!

    Hearing Solution Centers

    4.8(16 reviews)
    23.6 mi

    I purchased my hearing aids from Hearing Solution Centers, hoping to improve my hearing that would…read morefit my lifestyle. I came out of the office with the best experience I've ever had! Dr. Simeo took her time and asked me a lot of questions I would otherwise have not have thought of. She was very thorough during the evaluation and made sure that I got the right hearing aids. I have an active lifestyle. I'm always on my road bike, preparing for a Marathon or Triathlon. My work also requires me to be on the phone at times to help with resolving technical issues over the phone. The confidence boost I received with the hearing aids was phenomenal! What is more impressive is the after sale experience. I can completely trust Dr. Simeo, Dr. Young and Linda to be there, every time I have a pressing need with my hearing aids. They always make room for me to come into the office to make sure my hearing aids are functional. They even sent me batteries to my location when I was out of town for a while. Oh yeah, the batteries were free for three years! Dr. Young showed kindness and compassion. Recently, a pet of mine broke one of the hearing aids. My home insurance wouldn't cover it because I didn't have a picture of the broken hearing aid. Then my home insurance told me that their policy just changed. My hearing aid repair cost would have been covered had I called a day earlier. Dr. Young understood my situation and worked with me to have my hearing aid repaired that day. That is not something you would get at just any hearing aid place. Excellent Service, Kindness and Compassion. The Hearing Solution Centers team goes out of their way to make you feel special. I am a customer for life!

    I would rate them a -10, if I could. I have been a client…read moreat Hearing Solutions since 2019. I had good experiences until 4/29/25. I needed my left hearing aid repaired. Within 5 seconds into the session, I was told they are too old and can't be repaired. There was no testing offered, my description of the problem was not validated. My option was to buy new ones. I knew she was lying. I left with a brochure for new hearing aids. I called the manufacturer customer service and they said they still repair my hearing aids. I went to another hearing aid company and they promptly solved my problem. DON'T GO THERE!!!!!!!!

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    Hearing Solution Centers - Valerie O'Brien, RN, BSN, Physician Outreach Coordinator

    Valerie O'Brien, RN, BSN, Physician Outreach Coordinator

    Hearing Solution Centers - Sherry Lenhart, Audiology Technician, Clinic Coordinator

    Sherry Lenhart, Audiology Technician, Clinic Coordinator

    Hearing Solution Centers - Look for our purple sign next to Arvest Bank near the corner of 71st St and Sheridan Road, SE corner of that intersection!

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    Look for our purple sign next to Arvest Bank near the corner of 71st St and Sheridan Road, SE corner of that intersection!

    HearingLife - hearingaidproviders - Updated September 2026

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