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Hearing Solutions Hawaii

5.0 (4 reviews)
Closed 8:00 am - 4:30 pm

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7 months ago

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Rick A Carpenter, DO

Rick A Carpenter, DO

2.9(14 reviews)
0.1 mi

He's very patient and through. Accommodates people with disabilities and the door frames are wide…read moreenough for big wheelchairs. Also has AC and if you don't want to wait inside then there's chairs outside too. There is a lady who rents an office space for facials if you're interested.

I went to this office in Hilo to have cataract surgery. This was a mistake I…read more encourage you not to make because of the following: Way too many appts for the surgery, before and after--very unnecessary All appts were never on time, always a long wait. The waiting room was small and packed, so some people had to sit outside. Inadequate parking available. You only meet the actual surgeon, Dr Siapco on the day of surgery, and he is in a rush because there is a line up of people having the surgery. The surgery is at a separate facility and is an assembly line experience. The staff at the surgery center were not properly attentive to me so not aware that I was experiencing atrial fibrillation as it seems no one was watching the monitors. When asked by the anesthesiologist 10 minutes before having my R eye surgery how I was doing, I mentioned I was OK but having wonky heartbeats. Then all of a sudden I'm having a ECG, my surgery cancelled and made to go directly to my PCP while everyone talked stroke stroke stroke creating fear in me. My experience with using this office for cataract surgery was a very traumatic experience.

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Rick A Carpenter, DO

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Honolulu Neuroscience Clinic - Private Bathroom #2 in our Guest House for overnight testing

Honolulu Neuroscience Clinic

3.3(26 reviews)
3.2 mi

Do NOT go to this office. They cancelled my two appointments with NO notice. They claimed the first…read moretime I told them I called them and told them I "changed my mind" and that the second time I called and left a voicemail saying I wanted to cancel. I asked if they could be confusing me with another patient because I never changed my mind and I certainly never called and left a message trying to cancel. They said no and that they wouldn't accommodate me because my chart said I had cancelled multiple times before. I've never had a prior appointment with them so that's not possible. I even called multiple times to confirm my appointment both times before making the drive and never received a call back or confirmation. Both times myself and my partner had to take two days off work to be able to spend the night in Hilo. We had to hire a pet sitter both days. The second time (today), we drove almost five hours round trip only to learn that my appointment had been cancelled and I had been discharged as a patient for multiple cancellations. We were rudely dismissed by their receptionist who was truly awful for no reason and said "welcome to Hawai'i" when I told her I had called to confirm but never gotten a call back. I've met Dr. Russo on O'ahu when I was younger and he seemed like a nice doctor. His receptionists are going to make him lose a lot of patients for trying to blame his patients for their scheduling mistakes.

Dr. Russo, La Rae Barnes and their staff is amazing. Their sleep and diet program works hand in…read morehand to keep your body mass index in optimum condition. Unlike other sleep centers, Dr. Russo follows up with you regularly to ensure your sleep and breathing pattern is ideal. La Rae's Diet of Hope is the best! Together they were able to decrease my cholesterol to a healthy level. God bless them and their staff.

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Honolulu Neuroscience Clinic - Guest Room #1: accommodations provided for patients that require overnight studies. Available for patients living on outer regions of Hilo

Guest Room #1: accommodations provided for patients that require overnight studies. Available for patients living on outer regions of Hilo

Honolulu Neuroscience Clinic - Ida: Medical Assistant/ Receptionist

Ida: Medical Assistant/ Receptionist

Honolulu Neuroscience Clinic - Ray: Medical Records, DEEG Tech, Back Office Support Staff

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Ray: Medical Records, DEEG Tech, Back Office Support Staff

Hearing Solutions Hawaii - hearingaidproviders - Updated May 2026

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