"I clearly recall walking into Elevate Hearing Aid Center in early April 2023. Having moved to the…read moreEast Coast to assist my parents--both in their 80s--I had become a veteran of the 'appointment circuit.' I had spent months navigating dozens of businesses that were efficient, yet entirely transactional. In those offices, I wasn't just looking for a product; I was watching how my parents were acknowledged in the process. Most places deliver information so fast it requires a translator. But the day the three of us were ushered into Kim's office, the atmosphere changed. Kim didn't just 'hear' my father; she listened to him. She authentically included my mother in the process, despite it not being her appointment. It was the first time in a long journey of pitches and products that I saw my parents respond with true comfort. Elevate is a rare, third-generation family business. Kim's father passed down a professional philosophy that prioritizes the person over the product, and that legacy makes a world of difference to my tribe. It ensures we can still say the important things to each other every day. Supporting this legacy is Tucker, the third spoke in the generational wheel. As a certified specialist, he handles the complex IT and the intricate federal insurance paperwork that often bogs down retired families. He ensures the technical side is as seamless as the clinical side. If you feel something is lacking in your current care, I highly recommend you visit Elevate. You might be surprised at what you--and your family--have been missing. Maybe we'll see you there. Sincerely, Tim, son of Ike and Anna."

I love them sooo much they always make you Feel like ur…read morefamily not just a patient we moved recently, moved to Texas and they were able to ship Mama's hearing aids from Virginia to Texas with no issue no problem. They always look out. They always make sure you have everything you need definitely a place I would recommend for anybody to go to

My primary care physician referred me to Dr. Badua for a hearing test. I wasn't sure if I was…read moreexperiencing hearing loss - but wanted to get it checked out for my peace of mind. The day I came in - Dr. Badua had let her receptionist go early to run some family errands - so she checked me in and then took me in the back to conduct various tests. Afterward she presented me with her findings and had a general hearing/health discussion. She was patient and listened to my whole story - and then answered my questions and provided some detailed explanations about hearing mechanics. I'd recommend her if you need to get your hearing tested or hearing issues addressed!

If you need any hearing services, this is the group to see! They respect your time, listen to your…read moreconcerns, and help you select the options that suit your budget and needs. Testing out hearing aid options was a lengthy process, but once the choice was made they did everything they could to make sure I was outfitted quickly. And thank you to Dr. Ringie for going out of her way to accommodate my late arrival for one visit.

Mom and I got there five minutes before they closed on a Friday. Mom has dementia and her hearing…read moreaids were broke. Melissa the office manager got the doctor and they helped my mom. Foregoing debt to the two of them. Excellent patient care and what wonderful human beings they are. Thank you from the bottom of my heart. Will only go here from now on.

From the owner: At Ascent Audiology & Hearing in Fredericksburg, VA, we handle many kinds of hearing problems. If…read moreyou feel like hearing loss is making you miss out on life, we're here to help.

Yesterday, I called Richmond Hearing Doctors with a bit of a conundrum and having called three…read moreother practices in town to no avail. Then, we found Sara. Receptionist/Technician Sara listened as I explained a situation, she immediately empathized, and started listing options... real options. She went above and beyond by reaching out to fellow associates at different locations to find us a solution. We look forward to working with Richmond Hearing Doctors in the near future because of Sara's support. If she is any indication of the level of service and attention here, you will be very pleased. Thank you!!

Very professional staff my only recommendation would be to tell new patients in advance that there…read moreis a charge for ear wax removal that their insurance plan may not cover.

All the staff is very personal and caring! I felt very comfortable the minute I walked into the…read moreoffice. The receptionist very knowledgeable with any questions I had and made me feel at ease. then Dr. Rebecca was absolutely amazing and can't recommend enough, She never pushed any products but informed me of my options. I was even abled to try and see how Hearing ads did help me. I very much recommend this office should be a Five star!

The people at Freedom Hearing are amazing! Quality service and an extremely friendly staff. Until I…read moremoved to Arizona in May I had been going to them for my hearing aids for several years, where I purchased them from as well. When I would go in for my cleaning, I was always greeted with a smile from Rebecca and Amy, they are an example of what good customer service should be. The one negative about moving to Arizona, was leaving them. I really felt as though I was leaving friends. I am now struggling to find a new practice, which is very difficult, knowing they will never match Freedom Hearing. Giving them a five rating just does not seem good enough, I wish they had ten, they Rock!!!

I love love love this place. From the first moment I walked in and met Dr. Guy to my last follow-up…read morevisit. The hearing aids that I purchased are Bluetooth enabled and I have not gone a day without them. This team is attentive, professional, courteous, and accommodating. You will not regret choosing this facility.

This is my second time here with my mother. Just like the first time, we were greeted with a smile…read moreand warm hello by the lady at the front desk. During my first time here, the lady at the front desk took her time explaining what type of appointment my mother had vs what she thought she had. Once in with Dr. Guy, she took her time to explain what my mother needed and what to expect during her next visit. Both the lady at the front desk and the doctor listen to my mom's needs and wants. In addition, the front desk lady wiped and sprayed all surfaces to ensure the safety of the clients and the staff. I felt every comfortable here. I would recommend anyone who needs help with anything hearing to come here.

I took my mother in law. Best. Visit. Ever. Amazing service. Really kind, professional doctor with…read moreamazing bedside manners. An absolute pleasure to visit. Highest recommendation!!!

Very professional establishment! The receptionist is professional and friendly. From scheduling the…read moreappointment to actually going in for the appointment, the whole process was great. The doctor was equally amazing! She was very nice, explained everything single thing that she was going to do before she did it, and made the whole experience enjoyable and fun (appointment was for my daughter). The office was nice and clean which is a big plus for me!

Imagine if you had a good friend that was an audiologist. that's what you get if you go here…read more Comfortable, Knowledgeable, just an overall healthy environment. If you're looking for a sign that you need to do something about your hearing this is your sign. And this is the place to go.

From the owner: Our business specializes in thorough diagnostic testing, proper counseling and education, and…read moreexcellent customer service. Patient care is a top priority and everyone, regardless of age, economic status, ethnicity, or gender deserves to be treated with respect and kindness.

This is tough because I've had nice discussions and overall good results relating to my health with…read morenurse practitioners and the doctors here. They support holistic approaches and truly focus on treating underlying conditions and not just symptoms but they are impossible to get a hold of to get prescriptions refilled. The office number says they don't accept prescription refill requests over the phone but if they answer then they "do" only for them to not send the prescription to the pharmacy for weeks. You have to hound them over and over for days, get an appointment and remind the doctor three or four times in order to get my simple blood pressure medications and insulin refilled. The care is good even though the office is dreary, dull and outdated but the prescription refill process is a catastrophe.

Awful. He tried to get me to schedule a new appt for a mistake his office had made. When I…read morebalked at having to pay for a second appt for their mistake .. he relayed a message to one of his tatted up front desk workers to either pay for a second appt of leave. What a nasty guy. Left and never went back.