Totally fantastic experience!…read more Jeremy is so knowledgeable on his field that he knows exactly how to take care of hearing impaired individuals like me. He is very accommodating with his time and his schedule, he is very thorough in covering all information to make sure I know what I'm getting into and what to expect, he is very professional and yet very down to earth which makes my experience very comfortable. Ms. Valley from the reception area is very sweet and welcoming and always ready to assist on the phone and in person. This location exudes southern hospitality and in today's world, this characteristic is hard to come by! On top of that, the office is so clean and organized! Thank you Jeremy and Ms. Valley!

Great support and the best knowledge of Beltone hearing aids in my 25 years of hearing aid wearing…read more Thanks Sara

Joe is the best Audiologist I have used. I am a senior have…read morehad hearing loss for many years. just so frustrating, and has so many negative effects on your life. I have been to several Audiologists in Raleigh. Could never find the right one, I was lucky to find Joe. Finally, I think these hearing aids are going to work. I have a substantial amount of hearing loss, and it has been so hard to deal with...with each audiologist , results were not even 'just okay". Still struggling to hear what people were sayin, was horrible during Covid with the masks! Joe take time with you and he just keeps on and on until he thinks that he has it right... and it has been nice because you know that he really cares. "How does this sound, Nancy? or how bout this?" ..,.he keeps on and on testing, very patiently, until it is right. He knows what he is doing and you can sense it from the beginning. I spent a lot of money on hearing aids, was close to giving up. he has been doing this for a long time..and that experience tells the story! He is definitely seasoned in his work. This has been a great experience and I would recommend him, he knows what he is doing, finally!

From the owner: Hearing testing, hearing aids, hearing aid repair. assistive listing devicesread more

If I could give a zero I would. Beware of their "free" hearing test. It's only a sales tactic to…read moreget you in to sell you hearing aids. Cheryl called my elderly Mother to come in for a free hearing test & tried to push her to buy hearing aids. My Mom said NO. Cheryl persisted by calling my Mother again months later & told her she felt sorry for her when she was there walking around not being able to hear that well. Cheryl pressured my Mom & talked her into coming in for another appointment. She ended up signing her up for a Care Credit credit card to the tune of $3K. My Mom is on a very fixed income & can't afford it! Unfortunately I found out about it too late for us to dispute the credit card charge. She didn't fully understand the terms & did NOT want to buy them. My Mom told Cheryl NO several times on the phone & in person. She took advantage of her. When I called her to tell her so, all she said was your Mother understood. SHAME ON YOU! When someone tells you NO...DON'T CONTINUE CALLING THEM & PRESSURING THEM WITH SHADY UNSCRUPULOUS TACTICS. NO MEANS NO!! EVERYONE BE WARNED...DON'T LET YOUR ELDERLY FAMILY MEMBERS TO GO HERE.

Very professional and friendly. Always take whatever time is needed to fit, check devise and answer…read morequestions. I highly recommend Opticon for quality and comfort.

They test your hearing very thoroughly. Very honest and not selling unnecessarily. I recommend them…read morehighly.

EXCEL AUDIOLOGY is the best! Dr. Rick man is very knowledgeable and I was very pleased with my…read moreexam. My hearing aids are great. Thanks!