Lindsay was amazing!! So so kind and informative. Really made me feel comfortable as I've never…read morebeen here before. Highly recommend! Also ladies at front desk were very welcoming and kind!

My surgeon had done a wonderful job replacing my implants and the staff.. they walked you through…read moreeverything and was there for anything you needed.. the staff was 100% wonderful

Dr Griffin and her team are amazing and I have been so happy with all of the services I have…read morereceived. The team is friendly and always accommodating. Noelle and Shelly are personable and always make me feel like I am their only client! Dr Griffin takes her time to explain everything and the outcomes have been transformational!

It is my understanding that this practice was well esteemed under the former providers. However, I…read morefollowed Dr. Griffin over from her former practice and have been tremendously disappointed. While her personality isn't the warmest or engaging, I can deal with that as long as I am getting my needs addressed. When I switched to Tidal Wellness, I was told that the monthly fee would include having access to the doctor and administration via text or phone after hours. This was especially appealing since the main office phone rarely worked or was answered. This is definitely not as advertised. While you can text, it does not mean you will get a response. And I cannot count how many times the office phone was not functioning. Between the inability to get in touch with staff and the dirty exam table paper that still had the prior patient's imprints on it, I was a bit shocked. In addition, if you believe masks are important during a pandemic (as literally every other medical provider I have been to does), you may want to reconsider. I have never seen the doctor wear one, and her staff are hit or miss (they usually only put one on if you do). However, I continued to give the benefit of the doubt and attributed this to being overwhelmed with the start of a new business. Also, I really did not feel like starting over with someone new, so I continued. I am very active in my medical care and I believe it is important to be proactive. I ask questions and make sure I understand. The final straw came when I requested some simple labs be run. Dr Griffin obliged. However when I get the labs back, only a portion of them were run, but she had added on labs that were unnecessary. I realize I am not a doctor, but because I was the one requesting the labs and it wasn't due to actual symptoms occurring, there was Absolutely no medical basis for her to run these labs. A sidenote... My rheumatologist had run these exact special labs less than 30 days prior and they were completely fine. Now I am trying to battle with my insurance company to get them to pay for the same labs that were done in such a short period of time. There is the potential that I may be stuck with this bill. I have attempted numerous times to reach out to Dr Griffin to professionally and politely discuss this issue. She has avoided me. I stopped in to make an appointment and spoke with Nick. He scheduled me for a Telehealth appointment but then never put it in the system. When I called at the time of my appointment, he admitted his error, but then he responded with " that happens sometimes." Neither he nor Dr Griffin showed any real interest in trying to resolve this situation. I am not one to leave reviews; however, when a patient is paying money out of pocket for services, they should be aware of what they are receiving. And when we are talking about health...we deserve better as patients. I will happily pay the monthly fee for the remainder of this month and for next month. Based on my experiences going into the office, it is clear to me that tidal wellness needs it more than I do. The professionalism of this office is grossly suspect. I would caution anyone to do their research and be very careful when choosing whether or not to make this practice your point of contact for medical care. My recommendation for Dr. Griffin is that she spend some time training on office management. While she may have medical training, business management is clearly lacking. When you choose to run a business, you are choosing all of it.

I called and made an appointment after speaking to an aesthetician there. She was going to…read moreschedule me for a consult and possible treatment. Two days later, I received a text from practice manager, Nicole, who told me she was canceling my appointment because "they couldn't offer me anything in their tool box," based on a photo I had sent the first person I spoke with. It was so incredibly rude and unprofessional the way this was handled. They should have kept the consult appointment and made a decision in person because no photo shows everything especially when it comes to skin. I do not recommend this practice at all--mostly because the practice manager is a ***** and clearly doesn't know anything about customer service!

I can't say enough about my experience with Aleta and her amazing team. From the moment I walked…read morethrough their doors, I was treated with the utmost care, professionalism, expertise and warmth. The environment is clean, modern and inviting and it immediately put me at ease. Aleta took the time to listen to my goals, answer all my questions thoroughly, and design a personalized and realistic treatment plan tailored specifically to me. Aleta's knowledge and skill are unmatched. I've had multiple treatments now, and every single one has exceeded my expectations - not only in terms of results but also the comfort and confidence I felt throughout the process. Being over 65, I'm not new to lasers, neurotoxins, or filler and I know the difference that United Medical and Aesthetics provides it "patients." The results? Absolutely phenomenal. Natural, refined, and exactly what I was hoping for - just a more refreshed and confident version of myself. Friends and family have noticed, not because anything looks "done" but because I simply look great. That's a testament to Aleta's skill and artistry (yes artistry) and her deep understanding of facial aesthetics. If you are considering any kind of aesthetic treatment, I can't recommend the United Medical and Aesthetics Team enough. Aleta has not only enhanced my appearance but have truly transformed the way I feel about myself. I trust Aleta completely and will never go anywhere else.

This review includes several visits, all of which were great! I worked with Sierra Merritt each…read moretime who is absolutely wonderful! I had purchased several Groupons for different things as self-care time, and I am so glad I did. The office location is on the second floor of the building and there is just one elevator. Each time I've been, it hasn't been crowded so I've never felt unsafe or too close to any strangers. The office itself is very clean as well with hand sanitizer easily available everywhere. Before you can have any procedures, you have to sign a number of waivers and read over alot of information about each one. The staff gives you an ipad with everything on it so you're not wasting any paper and everything is emailed to you as well so you have a copy. I had a microdermabrasion first which was such an interesting procedure. I've never had one before so I was so appreciative that Sierra explained everything to me step by step. Sierra made sure I was comfortable the entire time. The products she used on my face felt great, and my face looked AMAZING afterwards! She gave me great recommendations for taking care of my skin moving forward. My next visit was for a teeth whitening. I was honestly a bit skeptical going in- there are all those products that promise beautiful teeth and have no results. I was so wrong! For this one, you are on the table with this crazy thing keeping your mouth open. There are several products that go on your teeth that actually didn't taste bad, and then you get little sunglasses to protect your eyes and sit under this extremely bright light. I should mention that I was supposed to have this done when I had my facial, but Sierra noticed a cut on my lip that would have burned like crazy had I gone ahead that day, so I came back for this one. Thank goodness for her catching that- it seriously would have buuuuuuuurned! So all is well, and my teeth look so great! I am beyond happy with my experience. Definitely ask for Sierra- she is the BEST and so nice!

I had an experience with micro needling with Pure Cosmetics that I ended up in the hospital for. I…read moresent them the hospital records of proof that the treatment caused a condition that I had to go to the hospital for. I prepaid for 4 treatments and only received 2 of the 4 treatments. My second treatment and hospital stay were on 4/20/26. They have yet to refund my money for the two treatments that I was told by my doctor that I can't receive. Donielle (spa director in Wilmington, NC location) would not answer my calls or respond to messages I left at the office. (Her voicemail is full) I finally went to the office on July 24, 2026. Donielle texted me that day and said they were going to send me a check for the two treatments I didn't receive. It's now Sept. 20th and I have yet to receive a check. Do not go to this location.

Great doctor and staff that give great results time after time. They also use aspire and brilliant…read moredisctintion point systems to help save on appointments. Lucky to have found a place that I trust.

From the minute you walk in you're greeted by a very zen setting putting first timers at ease. The…read morestaff are friendly, personable and seem happy to see you every time you walk through that door. The array of services are extensive-an "one stop shop" for wellness. Dr. Christie is a wonderful doctor and Melonie is a fab esthetician! I'm a lifetime patient.

The owners were both so nice and supportive and the service was great. I so appreciate the…read moreconvenience and quality of care. I highly recommend.

Dr Bowers and staff have always been extremely helpful. He was instrumental in seeing my insurance…read moreapproved for an immediate reschedule here in Wilmington, for a previously failed preventative maintenance colonoscopy I had done in my previous city. I am extremely grateful, as very minor things were remedied, which could have become major. Very caring and conscientious primary care physician, and well worth the peace of mind to have someone like him, not only for his care, but for his referrals.

An hour and a half wait for an 11:15 appointment with primary care for a wellness check. Walked…read moreout without being seen and looking for another doctor. Will most likely be seen with my new doctor before I would have been seen here.

the care is great, the office is clean and safe . the staff very good and knowledgeableread more

My experience with mednorth has been exceptional,, my primary is quality orientated,, very up to…read moredate on everything I have asked her, and very kind and gentle, I'm an old man and Miss Moore consistently offers me advice on how to get healthier and stay that way,, all on an affordable budget,, I would highly reccomend Miss Moore and the entire staff,, they not only know what there doing but actually care for each individual that walks through the door Thank you Miss Moore and Mednorth