I have had hearing aides for years now, been with several audiologists. I would like to say, Bruce is one of the best I have had for being a cheer leader for using my devices as well as working with me to have the best experience possible. When I walked into the office, the receptionist was pleasant and let me know how much time it would take before I would be seen. I liked that I did not need to go into the old fashion sound booth to do my test. The choices were given to which devices I wanted with recommendations for what would take care of my needs. I knew Bruce wanted to give the best care possible to improve my hearing experience. Bruce listened intently to be sure he met my needs. read more