Hello I placed an order with healthy wealthy vegan last week and I phoned them to complain about the quality of the food. The manager was very rude to me and would not accept that the food was not up to quality. He then passed me onto a customer to talk to and the customer didn't understand why I was complaining to him which is very unprofessional. At the end because I am disabled he told me that he will issue me with a refund and come to my house to give me the refund. The food was really bad it smelt off and I did explain this this to him. He denied thatthere was anything wrong with his food and he started arguing with me,I felt very degraded and insulted by his actions. I spoke to him the day after as he pretended to be someone else and pretended that he couldn't speak English. So I never received any refund from him. I have just called him again today to ask what happened to the refund and I was told that the boss is not in until 4pm and then I was insulted by being told who do you think you are the king of England? And he hanged the phone down. I called again and then the same man pretended to be someone else made out he couldn't speak English and the boss will be in at 7pm. He then hanged the phone down again. I tried calling this restaurant again and they laughed at me and told me to f off, as if they could sell any rubbish food to anyone and get away with it. I have never had an experience like this from anyone or been spoken to in such a rude manner. I and my partner are both vegan and have never had such horrible food before from a vegan restaurant, and we are Greek Cypriot British born too so we know what tasty food is and this has been the worse experience from any restaurant.
I don't believe that any of the good reviews are true for all you know this restaurant may have got family and friends to write them to make it hem look good.
Such dreadful food that they delivered to me I'm very disappointed and distressed from the whole experience. I have a feeling that this restaurant is jumping on the vegan bandwagon to profit from us vegans. Avoid at all cost, it wouldn't surprise me if their restaurant was infested with cockroaches and rats too with the insulting attitude they have, at least they could have said a simple sorry read more