Buckland Hills Dental, Dr. Kim, (Dr. Chi consulted) and Andre, (office manager) have all lied…read more After Dr Kim refused to fix a partial denture that did not match my teeth (missing teeth) or fit my mouth, I left the denture with them. I did not sign anything or say I would pay for services or materials I couldn't use yet they argued I owed a lab fee of $250 because they can't control what the lab does. They told my credit card company I had the partial and was satisfied. I filed a dispute with proof that it was not true and added they did not make an insurance claim which made no sense if I was satisfied--and filing one would be insurance fraud. A week before the dispute was decided Dr. Kim filed a fraudulent claim for an "oral evaluation," which it wasn't, to enable them to "win" the dispute and keep the $574 I paid in good faith. The oral eval was done and paid months earlier. Beware. A response was posted (on google) by Buckland Dental 9/12/24. Everything they accused me of, or implied, is a lie. Wicked people with a smile. Now I'll take the next step.

I must say I was a little skeptical to go here coz it was in the mall but a friend of mine…read morerecommended. It was easy to make an appointment they are open for more that half a day on Saturdays. They are a children dentistry and a general family dentistry. On weekends they have a different doctor attending than the regular weekday doctor. It was clean. The wait was a little long 20 min over my appointment but that didn't bother me. They make you feel comfortable, they talk you through the procedure as they do it making sure your fine. I used to hate going to a dentist coz of all the traumatic experiences I've had but after my visit here I'm not terrified anymore.

I went for my 4/4 teeth cleaning today (i need 4 not 3 a year) and told them I had to wait until…read moremy insurance kicked in again in 2026 to get xray and exam. The office manager pulled me into his office and told me I had to get an exam and xrays today otherwise I couldn't get my teeth cleaned. He proceeded to tell me he would give me a great discount of 30% off the rate. I was like wait a minute, am I getting the shake down at my dental office? I couldn't believe it. What rate is he discounting? medicaid? Every insurance plan is different so this sounded very sketchy. It's shocking that the dentist would rather not clean my teeth according to the treatment plan they made for me 'to protect their practice license' when all they had to do was clean my teeth and document the reason for the delay in exam and xray for 1 month. Surely we can find more compassionate responsible dentists than this practice. Stay away.

Beware management is dishonest. I was pressured into making a general cleaning appointment after…read morehaving a periodontist scraping. This is not my main dentist office and was only there to be evacuated and a deep scraping. That the only part that was done to my satisfaction. Everything after that was a scam. I was told my insurance will now fully pay for a third annual cleaning. That is a fictitious predatory practice statement. I found out later it was going to be a $100.00 copay. I promptly canceled and then was billed a $50.00 broken hygiene appointment

First time coming here to get my widsom tooth taken out! ( had to take 4 out) I went in for a…read moreconsultation and an x-ray before I had my surgery. Everything was straightforward and made me feel very comfortable. The staff was amazing and friendly and I would definitely come back again if I have problems with my teeth in the future. I got my wisdom tooth taken out on October 18 yesterday and everything went out perfectly fine. I wasn't bloated and it almost look like I didn't get my teeth taken out because everything was done the right way. Dr. Maguire was my surgeon and he was terrific. I am scared when it comes to needles but he made it painless and quick! I got prescribed pain meds right away and now I can move and talk just fine! Best dental place to get your wisdom tooth taken out, I would recommend to anyone. Only problem is they are a little pricey but they do a good job

My family and I have gone to Day Hill Dental for over 24 years. I was a dental assistant and worked…read morefor an amazing progressive dentist so when we moved to Windsor it took some time to switch to a local dentist. Right from day one I knew we were in good hands with all the staff. They were kind and helpful. I have never felt pressured making a decision when given a recommended treatment plan. Their work is spot on and I have never had a problem with any of the completed work. I would highly recommend Day Hill Dental to anyone looking for a dentist.

Dr. Jhaveri, what can i say......a gem from heaven!!!!!! i was trying to wait until all the dental…read moreprocedures were done, but i had to comment now. I will comment when all is done! This is a real concerned MD and professional to the 10's. Dr. Jhaveri has been a blessing because he has the assets and humanity that would help anyone who has anxiety about dentist. He provides education, knowledge, and accepts his patients opinions about the cosmetic procedure's. He is willing to go the extra mile to please you. I can't wait until i can write a complete review. His assistant Susan is also awesome, and all I can say is at 69 he's mine forever. AIN'T GOINN' NOWHERE. PLEASE DR. JHAVERI IS IT. KUDO'S.

I have been coming to this dentist office for a couple years now but unfortunately their customer…read moreservice has completely tanked. They don't even take accountability for it. It's always their system's fault. I have now come in three times for appointments in which they cancel without notifying me or claim that their system somehow lost my appointment. My husband and I like Dr. Gullo - but unfortunately, we are taking our business elsewhere - where customer service matters!!! DO NOT come here unless you want to make multiple trips to get seen !!!

Everything went off without a hitch, thanks to the team of dental hygienists and Dr. Tim. I…read moreactually got there ten minutes late, and with a baby who had skipped her afternoon nap. A few employees held her while I got X-rays! Then someone else held her while Dr. Tim checked me. My hygienist (I think her name was Rachel?) didn't mind me breastfeeding while she gave me my cleaning. I appreciate it so much! Furthermore, they were thorough, professional, and focused. Got good advice on dental care and a walkthrough of my X-rays. They validate for parking so don't pay for it! Just park and go upstairs with your license plate in hand.

First hygienist I had (Victoria) was super sweet and made me feel comfortable as a first time…read morepatient. Sad she wasn't there anymore when I came in again. The hygienist I had after made me uncomfortable. Needed a filling and didn't give me a chance to see the xray and laughed it off with Dr Tim that I didn't want to see it, which was not the case since she did not ask me. Also them knowing in my chart that my partner is in the same field, I would want the opportunity to see the xray to get a second opinion from a specialist. Just something that I wish they were more supportive in or I would've stayed with them for future visits

Great dentist!!!! Pain free experience!!! Dr. Vatafu was able to successfully restore/save my tooth…read moreand I am very pleased with the result.

My husband had a terrible experience at this dental office. This is his review:…read more I have never reviewed a place--- regardless of how bad an experience was, but this terrible experience warranted one. I have been going to this office for quite some time now. Until today. This review is my way to warn any person from using this place for their night guard services. I hope to save you time and money. Teeth grinding at night, comes with many issues already. And for a "dental office" to play these kinds of tricks is awful. To start off, I had a night guard that I used for many years (from another dentist). Key words many years... I needed a new one, so I went to the office and they took the measurements. I picked up this guard 2 months ago. It was fine for the first month, then it started getting slightly cloudy. I let this go (as I thought it was normal). Last week, I woke up and noticed that my grinding had broken a piece of the plastic on the guard. I called the office and made an appointment. Since the whole point in these is to help from grinding teeth, you would think that the plastic can withstand that. Once I got to the office I was told that this is not material they use, and that I may have brought my "old one." First off, they tried to make me feel dumb, as if I would mistakenly bring an old one, or one from "another place". I showed them a picture of the one from them, the day I picked it up.... Which was a pricey guard as is. They blamed it on the discoloration, and stated that it was not theirs. I can assure you, that it was the one I picked up from them. I have no time to run around trying to get night guards from dentists. Without even looking at the guard and immediately stating it didn't match the picture I had, they weren't hesitant to attempt to make me feel as if I did something wrong. I have shown another dentist a picture of the two, and they agreed that it was clearly the same bite marks on both. I even took a picture of the material they use and will call the manufacture to have them compare it for even further proof. The point in my review here is to save you all the hassle and money of being ripped off by this place. They attempted to offer me half off a new one, but I refused. I am happy to pay double the price at this other dentist, because I can sleep with a piece of mind knowing I have a quality night guard. All please be aware...

The ability to communicate with patients is to be highlighted here. They take the time to be heard…read more My hygienist does a great job especially since I have severe arthritis pain in my jaw.

filling fell out in two hours they were notified and still billed insurance when they were notified…read moreagain the office manager Cindy started dispensing medical advise imagine a non medical professional dispensing medical opinions I have the written communication from the office showing this .... they said they were going to reverse the charge and the next day I received a letter dismissing me from the practice.... do not go to Rocky hill Dental

I called to confirm the appointment we had for annual checkup would include seeing dentist and…read morethey told me yes. Showed up for the appointment and they told me the dentist was not in!! After waiting 6 months of this appointment. Do not go here

i was told by their employee insurance would cover the dentist's recommended procedure. However,…read moretoday I was told I only have preventive coverage. So today I was billed for the $915.00 procedure done last year. New dentist needed more $$. I remember he was sharing with his assistant all his vacation plans for the summer. I won't be back there.