great customer service all around and staff that care! I would recommend them to my friends and…read morefamily. Thank you.

From the owner: Home, tenant, car, pet, travel or life insurance, Visit our website today to get a free quote!…read more Every penny saved counts, why not save on insurance!

Why are pets sometimes better behaved at the vet than at home? Is it like children who behave for…read morea babysitter? In the case of Harvest Hills Clinic, it just may be the superb professionals that account for this phenomenon. I first came here as an out of town guest...the excellent service continues. The clinic is clean, peaceful and well laid out with beautiful animal-themed wall murals. Jennifer is caring, takes a personal interest in my cat and was very helpful in making practical suggestions. The website is very well done and they actually take the care to follow up after appointments. Top dog...I mean 'notch' all around!

after 10 plus years they have been consistently helpful with my dogs and more recently helped me…read moremake some major choices without any pressure at all. Results were remarkable.

We brought our dog in to have a cracked nail looked at. We initially came in for a simple nail trim…read moreand were told the vet had to do an exam, which was quoted at $60. Shortly after, we were told our dog would need to be sedated and have the nail fully removed, with a quoted cost of $680. The nail may have been cracked for a few days already and was not bleeding, not infected, and not bothering him at all. Because of this, the recommendation felt extremely excessive. Given that it was New Year's Day and one of the only clinics open, it honestly felt like we were being taken advantage of. Dr. Navdeep Singh was very cold and not personable. The interaction felt rushed and uncomfortable, and it seemed like scare tactics were being used to push us into an unnecessary procedure. We trusted our gut and declined, asking instead for the broken part of the nail to simply be clipped so we could follow up with our regular vet when they reopened. After seeing our regular vet, we were advised that they would not have removed the nail after examining it and that the proper course was simply to keep it clean and dry. This further confirmed that the initial recommendation was unnecessary. We were also told it would be $40 just to bandage the nail, which felt unreasonable for something so basic. At that point, it really seemed like every small step came with an added charge, and it gave the impression that the focus was more on making money than providing appropriate care. After leaving, we reviewed the bill and saw we were charged $110 total -- $80 for the visit and $25 for a nail trim -- which did not align with what we were initially told. At that point we just wanted to leave, but we will be calling to speak with management. Overall, the experience felt cold, overpriced, and pressured, and we left feeling uneasy rather than reassured about our dog's care. I would not recommend this clinic.

Grrrr - pretty mad right now!…read more We are just home from this vet clinic just now with our 2 indoor cats RE vaccinations and yearly check ups. On the phone a couple of weeks ago, my husband was quoted $85 per cat for check up and shots. That is what I was used to paying in another province, so we were good to go. Close to our new home, this clinic was our choice and it was our first time there today. The paperwork to be filled out was normal, took a bit but afterwards, the vet was prompt, courteous and kind to our fur babies. No complaints about his care and his availability to answer questions and talk to us. He even detected that one of our cats had a heart murmur which he was born with, without us even having told him. (OR he simply looked at our cat's history chart obtained from our previous vet in ON, hard to say for sure) What pisses me off is that the bill came to $315, almost double what we were quoted on the phone. They knew going in we just wanted the basic shots but they added another $50 for rabies (needed yes, but we figured that was in the basic cost, was just surprised) and another $80 (deworming pills - not needed). What we budgeted for is not what we paid and although they went over the bill with us at the end, they had to know we were ticked. I know that vets shaft often and that pet owners are at their mercy. BUT I encourage anyone going to this clinic to go over the costs IN PERSON prior to your pet being seen. The clinic loses 2 stars for its billing procedures. We want to keep a good relationship with them but there needs to be some accountability and professional etiquette. DO NOT allow yourself to be nagged into de-worming pills as they ask over and over again saying it is for the good of your pet unless you wish to get them. Money grab.

Pet Planet is almost the same as your run of the mill chain pet store, but with a few personal…read moretouches of their own. It has all the food and toys of the large chains, similar friendly, knowledgeable staff, and the same smell that you'll find in other pet stores. The thing I like about Pet Planet is that, since it's smaller, the staff actually remembers you... or your pet. I've seen plenty of people bring their dogs with them to this store, something I've never seen anywhere else. It's pretty neat because when I go in I get to pet and play with doggies that aren't mine. I've never seen any cats in there, but who brings their cat with them places? They offer many different services for your furry creatures such as day spa, grooming, training and day care. Since they have something that would suit almost anyone with a pet, it's like your own personal pet store. Pet Planet actually makes it a point to make sure you are educated about your pet. They offer plenty of information for new pet owners, or people just looking to further their knowledge. I'd rather go to a pet store where I feel the people truly care about my animal and what's best for it. Pet Planet definitely gives me that impression, which is why I'll always go to them first for all my pet needs and questions. This place really is the cat's meow!

LOVE! Super friendly staff. Always remember me and seem to have more knowledge than my vet…read more Also you can earn points on purchases that can add up to money off in the store.

I used dog taxi service twice here. Quick to respond, pick up and delivery as scheduled, my dog…read morecame back home very happy. They looked after my dog carefully during a travel. Very dependable taxi service!

From the owner: Certified Canine Behavior and Training Specialist - Level 1, Certified Professional Dog Walker,…read moreCertified Dog Safe First Aid, Licensed, Insured and Bonded. We offer behavior and training consultation in your home, private walks, group walks, relief breaks, pet taxi to and from vet or groomer, vacation visits for cats and other small pets, and house sitting services, to give your home that lived in look when you are away. We look after your pet like our own! We service the Langley area. Call us today.