The company is very niche and it seems wonderful in its way of drinks freshly made, health & wellness products marketed with charity inclusivity. The exterior is clean and modern, refreshing the space as needed. The inside is colorful and attention grabbing with lots going on when you walk in. Design is far more modernized than the placement of the shop but as a native Phoenix Arizonian, the whole ambiance and scheme is on trend with larger city shops sharing the same product.
But, when trying to order the chalk menu at the wall was confusing and I had to ask the worker for basic items if sold at all which I was then given a menu for and told the boosters in teas, etc. I asked for recommendation on a tea for my current health and was essentially left to pick one myself which I was immediately upsold on as bo prices were given but I was told the amount of vitamins in the tea I chose needed to be mega not small? This made no sense then and doesn't now after knowing how much it cost for a tea. But it was good for the ingredient list and their house coffee was alright as well. The plastic products used are of note and terrible but by the fact of flimsiness and thin to the point of the whole drink squishing in itself (mega size) when you hold. The lids were not any better.
Overall, for the product itself and it's sad lack of any quality or eye pleasing attributes to even "photo tag on socials" about. Social media marketing is a great things and perfect for younger companies but my decision of "no" for this shop came when I was signed up for text and email with my name on their system for "tracking sales" okay, then after all that I was asked for my social to do something and get something free but I as a Gen Z woman do not have social media, if Pinterest and Co-Star do not count. I find it very toxic and personally useless. Which after I stated no socials for me, the head jerk up and questioning face was there and took me off guard - I reiterated my no socials like normal which was answered in an eye roll and scoff as if I was not providing it on purpose after all the other info. For tracking, but I never was given a receipt or total other than a quiet one before I paid. I was confused from the moment of entry and left with unstable drinks a heavy little credit charge and saw myself out. I tipped yes, far too much but that didn't impact my experience.
Healthy people welcome I guess and interior design perfect for relaxing maybe, drinks - not worth the cost, I'm sorry but no I do not think so. Customer service was awkward, hard to understand, arrogant about their customers social media use and it's sole applicability to the shop causing polarizing reactions, and unclear on pricing or menu.
Skip it, I hear Smoothie King is right down the road! read more
