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Domenick J Masiello, DO - Holistic Family Medicine - Dr. Dom

Domenick J Masiello, DO - Holistic Family Medicine

4.4(19 reviews)
0.5 mi

Dr. Masiello manipulated my right hand for one minute, and the arthritis in my thumb has been 50%…read morebetter.

I didn't even get to see this doctor after his extremely rude receptionist cancelled my appt…read moreaccidentally and blamed me for it despite receiving email confirmations which I provided as proof. The receptionist blamed me, was condescending and rude, and insisted on fighting instead of just saying sorry for the inconvenience. Horrible customer service, especially for a new customer that was recommended to him by an existing patient. Then she called me back again to explain what happened, and I asked her if I could call her back since I was on the phone with my doctor. She didn't care and continued to keep talking twice because her time was more important than mine. I called her back only to be blamed yet again, and then received the following email today. I spoke with the doctor about our telephone conversation on Monday, September 21, 2020 and he feels that it is best not to see you as a patient in this office. We have cancelled your appointment and refunded your $50.00 deposit. The doctor doesn't even know my side of the story but cancelled this appt regardless. I also called to clarify these multiple appts I had in my calendar, and no one called me back in several days. It's a shame his receptionist treats patients with major health issues like this instead of treating them with compassion. I will definitely let my wellness practitioner know who recommended him highly to me about this horrible experience.

Maki Wendy M MD

Maki Wendy M MD

3.2(9 reviews)
0.8 mi

Very poor experience with this physician. She refused to prescribe a very basic pain management…read moremedication, for absolutely no reason. She said she was going to move or retire, so I suspect her personal or professional problems were reflected on her patients. Very unprofessional.

I agree with Cornelia and Christine. I had another doctor there who left so I was also stuck with…read morethis doctor, and at first when it was just a small thing say like a cold, or a mosquito bite well, it was simple. But once I needed moral support, understanding, and gentle care, forget it. She is condescending, old fashioned to the point of paranoia, as in, not open to any suggestions or what you see your needs are, narrow-minded and in the end it she was being I felt really rude, to me. Awfully uncomfortable. I am NEVER EVER going back. I prefer to suffer anxiety occasionally than to be in front of someone with such little feelings for us the patients. We are not a number, we are a person with feelings. I understand that the world is full of drug problems, but some of us are just regular people, who need occasional help, for occasional general anxiety. I will go back to homeopathic medicines before I am encountered one more time but the ruthlessness and coldness of some Western medicine doctors. I anyone knows a good, nice, caring doctor please let me know. (Oh, and by the way, I have been going to this office for more than 19 years, and because of COVID I didn't go back in 3 years, I don't have insurance and they charged $290 because they said "I was a new patient" - very frustrating. I said what about COVID? We were all on lock down, and they said, that does not count..) Not very nice. At all.

Dr. Dania Rumbak, Certified Mohel & Pediatrician

Dr. Dania Rumbak, Certified Mohel & Pediatrician

4.5(14 reviews)
41.7 mi•Manhattan Valley

My childhood best friend had a beautiful baby boy, and I attended a Brit Mila ceremony conducted by…read moreDr. Dania Rumbak. In conversations before the bris, I knew that my friend was nervous about the process, the ceremony, and the actual circumcision. I can say with confidence that Dr. Rumbak put the family's mind at ease both with her expertise and her gentle approach. As a "spectator" at the ceremony, Dr. Rumbak passed around sheets so we can all follow along and feel part of the ceremony, and explained what different blessings meant. She also added some Jewish text in a modern and relevant way, which I appreciated, and my family continued to discuss post ceremony. The sweet baby did super well and was calm throughout the entire process. Truthfully, I didn't even know when the actual circumcision actually happened because she was so gentle and discrete. At the end of the ceremony, many people went up to Dr. Rumbak to compliment her on one of the best brit mila's they ever went to, and many asked for her card (including my mom for our temple!). She has a great business partner in Shachar, who socialized with the guests of the ceremony, kept everything organized, and was just an all around stand up guy. Oh, and how great that she is a mohel AND a doctor. Talk about putting your mind at ease..that will definitely do it. Highly recommend.

Would have loved so much to give a glowing review of Dr. Rumbak but unfortunately we look back on…read morethe day of my son's bris and what transpired after with a lot of sadness. Dr. Rumbak deserves credit and thanks for her discretion in not circumcising our son the day of his bris due to a urological condition she noticed in her ore-ceremony examination. We are thankful for that. She performed what essentially worked out to a baby naming ceremony for us. Obviously the day was emotional to begin with and the news she couldn't circumcise was extremely disappointing and heartbreaking since this was a day we looked forward to for so long. In the days after the bris we were able to absorb the events better and realized exactly what happened. To begin with, my wife asked for a program to keep as they were being collected (yes, collected), and the response was, "I collect them." She said the same to my mom (baby's grandma). We consider this ridiculous - even if the baby's grandparents couldn't have one, at least the parents should. When I emailed Dr. Rumbak about the issue I'm about to describe, I also mentioned the program and that part of my email was left unaddressed. Here's the major problem, though. We paid $800 for a circumcision plus $150 for travel from Manhattan to Nassau. We were happy to do this because we really liked Dr. Rumbak on the phone. However, after the bris, we had a bit of a realization that really irked us. Why were we never offered any kind of refund for the circumcision not being performed? It really should have been offered that day, on the spot, but it wasn't. Days and weeks turned to months and we still were never offered anything. We didn't even get an email or phone call to check on our son given the medical issue Dr. Rumbak identified. This was surprising given the emotional nature of the day but also because part of Dr. Rumbak's service (advertised on her web site and vouched for in her reviews) is her frequent follow up with the family. Finally after a few months, I emailed her explaining we feel we are owed some kind of refund due to the most critical part of the ceremony, the circumcision, not being performed. It is that expertise for which we paid. Dr. Rumbak issued a $200 refund, saying that the rate for a baby naming is $600. It's unfortunate such a beautiful day was soured by the experience we had. As new parents we feel we were, in a way, taken advantage of. Dr. Rumbak did ultimately give some money back, but we feel we shouldn't have had to ask. Experiences like this are what make people cynical about organized religion. The right thing to do would have been to give us a refund without us having to ask. We would not recommend her.

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Dr. Dania Rumbak, Certified Mohel & Pediatrician
Dr. Dania Rumbak, Certified Mohel & Pediatrician
Dr. Dania Rumbak, Certified Mohel & Pediatrician

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