Great staff , very professional Very efficient ,…read moreknowledgeable Great care So pleased w care

Nvr have I been treated so bad before in my life at a drs office. Sick as a dog went there to see a…read moredr. For that reason. Thought they would care instead treated me like I had some wicked crazy disease. Thought I had strep, it was covid and as soon as they knew it was covid they told me I had to leave immediately and the dr would call me. Paid to get told I had covid. Nvr seen the dr. There was only one other person there when I checked in. Not like they were slammed. They literally walked me out of the front door. So unprofessional and unacceptable. Will not be going back or referring anyone else there ever again. Low class let's be honest...Covid today is nothing like what it was. I was sick for 3 days. Just wanted to make sure it wasn't strep.

snail pace. wait hours. front desk lady is the only positive thing here. what an absolute…read moremess whatever wait time they give you is not accurate. emergencies can come in and they take them over you.

I needed to see a physician but do not drive. Therefore, I had to rely on Uber. When I explained…read morethat my arrival time was dependent on Uber. Joyce, in reception was TRULY understanding. She told me not to worry. They would be able to accommodate me, and they did! Joyce made it so much easier especially when you are not feeling well! Thank you Joyce! Nurses and tech were courteous and sincere.

All I needed was someone to look at my finger to see if I needed a stitch. Loved the physician. The…read morerest of the staff? Not so much. The person who took my vitals was actually condescending and rude. I've never been treated like that before in any doctor's office, nor do I want anyone else to be treated like that. I will not go back, and I do not recommend.

Went in on a Saturday and everyone was very friendly, patient and professional with my 3 year old…read moreson who was hysterically crying from an ear infection. Definitely would go back and recommend to anyone.

Quick turn around time. I had a bunch of slivers in my foot. Like a snap they had them removed.read more

The staff and doctor went over and beyond to help me. Thank you so much. Highly recommended.read more

I brought my 5 year old here for flu like symptoms to ensure that what he was experiencing was…read morenormal. Unfortunately, the provider's behavior was downright rude, dismissive, and unprofessional from the start. When I calmly asked how long the flu test results would take so I could plan around work, the provider responded sarcastically and condescendingly with, "Oh my word, I know your work is so important to you, but it's just a 2-minute test, ma'am." She continued to make remarks implying I was "in such a rush," despite the fact that we were the only patients in the building at the time. The provider then stated she would call or text me with the test results, again referencing that I was "in a hurry." I never received a call, text, or any follow-up with the results at all. This is unacceptable, especially when it involves a sick child and diagnostic testing. Throughout the visit, I was repeatedly told that I "should have gone to the ER," even though urgent care is exactly where parents are advised to go for these concerns. There was no sense of urgency, no reassurance, and no respectful communication. Just because the clinic was not busy does not mean patients' time or concerns are unimportant -- it is called urgent care, and some level of urgency and professionalism should be expected. I understand healthcare is stressful, but sarcasm, judgment, and failure to follow through with test results is not acceptable. This experience left me feeling disrespected and discouraged from returning. I hope this location seriously addresses provider professionalism and patient communication.

They are amazing here. The service is fast and quick. Tony at the front desk is always smiling and…read moreher good energy is a welcome and warming feeling to those walking through the door not feeling well. I needed results sent and they emailed me back immediately. I needed a sick note. I got it within an hour. I haven't met somebody there that isn't caring and thorough. The front desk is especially wonderful. I hope they read this and know how much it means to be kind.

It seems that my previous review, was totally ignored. Sitting in the waiting area, you can still…read morefreeze your ass off They obviously don't care or give a damn

I was referred to a Dr at this facility for a high PSA. When I went to the appointment the doctor…read moredidn't seem to care , listen to me for. 5 minutes give him my history run down, never came within 5 feet of me and just ordered another blood lab. I was billed a 247.00 new patient fee and they billed my insurance 1200.00 for that office visit. When I called Cleveland clinic about the charge they tell me the charge was for the room doctors time and supplies. Mine you I was in the room for 10 minutes they billed for 45 minutes and used no supplies. On the paperwork for the insurance company they claimed I was checked out and all my vitals were normal, never checked. Beware don't visit them!!!!

Last year I had surgical complications manifesting in a very large incision what would not heal. I…read morewas referred by the surgeon to the David L. Smythe Wound Center. The staff is wonderful. I was very frightened and they were calming. I was accessed and cared for by an amazing team. They got me on the right track and got me healed. I can not say enough about them. Anyone in need of wound healing should get themselves in as soon as possible. They are life savers!

From the owner: Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is…read moreto provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.

What a terrific service and company!!! Scheduled an…read moreappointment with a doctor because of possible ear infection. The doctor showed up on time and what a doctor!! Courteous, friendly and most of all not rushed. Took time to do a thorough evaluation. Figured out a problem (more complex than anticipated). The doctor created an effective treatment plan that worked wonderfully. This is the best experience I have had so far in medical services. Unparalleled service, attention to detail and just plain, old fashioned human care and kindness. You just don't see this anymore.

From the owner: Stop GOING to your Doctor! Uplin Health sends concierge MDs to you 24/7/365/NOW!read more

Has been renamed MDNow. Never again. The most impersonal place I have ever been. Not even the…read morereceptionist will talk to you; you have to scan a QR code & fill in the paperwork on your phone. Put me in a room & then forgot me. Eventually noticed that my phone said my visit was completed! When the nurse practitioner finally came in, he had no empathy or personality at all.

I went there for my 6yr old's ear infection. It was a Sunday and not very busy. We waited for 10…read moreminutes before being called in. I'd say the whole process took about 30m. The office lady, PA, and Dr. were all very kind with my son. I always try to get rid of infections homeopathically first and the Dr. supported that but agreed after a few days of his pain increasing it was time to try something different. If another situation arose I would definitely come back to their clinic.