4/19/2017 I was in urgent care in Seneca, S.C. today. I had gotten sick while visiting a friend…read morein Seneca . I was truly amazed !! I have been to urgent care in other places but none were as wonderful as this one. The front desk people were very friendly and courteous , the nurse Kevin was efficient and very personable and last , but by no means least , Dr. Hobbs !! He was one of the best physicians I have ever come in contact with and that says a lot because I am a semi-retired nurse and I have come in contact with and been seen by many !! Starting when he came in the room and said "What can I do for you today ? (WOW!!) and continuing on with his excellent treatment for my problem , with such a gentle approach and such a wonderful personality !! My experience could not have been better !! In fact , I have decided if I need urgent care again I will make the 2 hour drive to Seneca to this urgent care office since I live in N.C. !! It would be worth it to get the treatment I experienced today !! I went in feeling very bad and came out feeling much better !! (I just signed up and it has my residence as Ca. I can assure you I do not live in Ca.)

I went to Medi with a sore throat and wasted almost 2 hours. I was seen by 2 separate women who…read moredidn't seem to know what they were doing and did not tell me anything or give me any guidance. They were unaware of the medicine they were trying to prescribe to me, didn't even know that I was strep tested (By one of their own employees), and overall were unprofessional. They came into the room and called me the wrong name, fully disclosing what was wrong with the woman in the room next door to me. Overall a horrible experience!

I took my husband to the Emergency Room around 8:30 Saturday morning (18 Apr 2026) since he was…read moreacting strange. Within 2 or 3 minutes the ER Dr. was examining him and immediately took him back for treatment. This Doctor was so kind and worked rapidly to get Jim stabilized. After several tests, the last being an MRI, we learned he had suffered with a mini stroke. That first day was a long one and he had a 2nd episode while being treated by a wonderful nurse, Teresa Wilkes. She stayed with him for several hours and got him through a rough time and continued to care for him on Sunday. He has back problems and she had a recliner brought in for him. That made him so much more comfortable. On Monday, 2 different nurses took care of him - Eliza Sanspury & Ashley Birkett. They were wonderful caring nurses as well. Very cheery and efficient. We were also impressed with Dr. Wang. He spent a lot of time with us explaining what had happened to Jim and helped us understand what the best treatment plan was for him. The entire experience for that 3 days was wonderful. We felt that we got the best possible CARE at this Hospital!

Honestly absolutely not everything. I went in for a sliced digit a they stitched it horribly and…read moredid not have good bedside manner. An I ended up having surgery in a burn center in Georgia because it was a severed nerve, not just a cut. And I waited in the waiting room for far too long and even more so when I got into the room.

on Saturday, September 13, my husband had had a Gran Mal seizure…read more He was transferred by ambulance after being down greater than 20 minutes when I arrive to the emergency room along with the ambulance, I had asked the admissions technician at the desk, identified myself and told her I wanted to go back to speak doctor to let him know what had happened because my husband was not alert she told me I needed to sit and wait until they got him in the room and situated I expressed I was a nurse of 35 years and I need to go back and be with him because he was not awake she called the nursing supervisor Katie, obviously inexperienced. young lady proceeded to flag her arms and me out of the hall and told me to go sit down very belligerently. She was not professional. She even went as far to call Security and tell them to have me removed if I didn't sit down I tried to explain to her that he was not awake and I needed to speak with the doctor to let him know what had happened. She told me what the paramedics were for. She was very rude obviously has no compassion and totally does not care about family or any concerns of the family she was very non-supportive very brazen and she needs to go back to school to learn how to speak to people and not fly off the handle herself this is the second awful experience. would not recommend it to anyone.

By far this is the worst hospital you could go to, the nurses are not helpful and the doctors will…read morecome and visit you after 3 days, this is a poor excuse for a hospital, I don't think anyone there at this hospital cares or even knows what they are doing, please don't take your love one there, rating this hospital I give them a negative 0. This hospital needs to be revamp bad.

The ER DRs really need to listen to the patient instead of assuming they know it all. I went in…read morewith a severe sore throat and both ears hurting. Dr didn't even look at my ears (even tho her report says she did) nor my throat. Just gave me a rx for prednisone and sent me on my way. Went to my Dr 2 days later and my throat was almost swollen shut due to a severe strep throat!

My 9 year old granddaughter was just in the ER with severe allergic asthma attack and viral…read moreinfection She waited over 2 hours in the waiting area this is NOT ACCEPTABLE! Do better !!!! Get more Dr's at this hospital!!!

First, any medical clinic that can't write you a paper script to take to a pharmacy shouldn't have…read moreit's doors open. Second, they will really screw you on billing. They tried billing medicare after I told them I do not have part b and also my insurance was billed the full amount at the same time, sending them through two different states. Last time I will ever go to a bon secures for anything.

Not sure why this place has so many bad reviews. I was in and out within 45 minutes, the waiting…read moreroom was clean and comfortable, the provider (Audrie Cheek,NP) was patient, attentive, and really listened to all of my concerns, and even took the time to just chat with me. I never felt rushed or that I was "just another patient", she really seemed to want to get to know me. Highly recommend this place!

Prisma Urgent Care in Seneca is definitely honored to have an OUTSTANDING NP named Shelly Bridget…read moreTalley. Hit the nail on the head with my diagnosis. Here I am, twelve hours later and feeling myself again. Shelly knows her medicine. I know that with the continuation of the prescribed medications, the "feeling myself" again will elevate to feeling better than ever! Please extend my utmost THANK YOU!! Shelly is GREAT!! Please cherish Shelly for her knowledge, skills and compassion

I;m in so much pain from injury to my ribs. This urgent care place accused me of being a drug…read moreaddict because they saw I have taken oxycodone for chronic pain in the past. I have not had any pain meds for my chronic back pain since June 2025. Not only did they accuse me of being a druggie they prescribed Narcan because it said in my chart that I'm on oxycodone. I don't know who has done this to me but being GASLIGHTED by the people who are supposed to help you when your in pain is very hurtful. Im sitting here in major pain because no one in South Carolina will prescribe pain meds to me. I have been black balled by someone. This is our healthcare system now. NO proof that I even take the meds just some one who decided to be nasty an put that in my chart instead of taking my pain seriously. If I could find a lawyer I would sue them for defamation of character an slander. If your going to accuse someone of something you should at least give them a drug test to even see if they are on drugs instead of just assuming they are because someone in the healthcare system put that in my chart. What a disgusting world we live in now.