First, any medical clinic that can't write you a paper script to take to a pharmacy shouldn't have it's doors open. Second, they will really screw you on billing. They tried billing medicare after I told them I do not have part b and also my insurance was billed the full amount at the same time, sending them through two different states. Last time I will ever go to a bon secures for anything. read more

Not sure why this place has so many bad reviews. I was in and out within 45 minutes, the waiting room was clean and comfortable, the provider (Audrie Cheek,NP) was patient, attentive, and really listened to all of my concerns, and even took the time to just chat with me. I never felt rushed or that I was "just another patient", she really seemed to want to get to know me. Highly recommend this place! read more

I have been to AFC Clemson a few times now, in hopes that it would get better each time I come. However that does not hold true. Why bother making an appointment when you have to wait an hour anyway? I genuinely do not understand why there is an option to make an appointment if you are going to have to wait as long as a walk in. It is absolutely ridiculous. They need to increase their staffing or figure out a better process. I am only here because my employer covered it, otherwise I would go anywhere but here. read more

Doctor was great . Wait time was ridiculous and front desk staff was uncaring. No sense in making an appointment because it means nothing. Appointment for 2 pm and finally seen at 5:30 read more

They told me I was having a heart attack when all I had was undiagnosed anxiety. I'm a 24 year old male. After doing extensive research and visiting numerous doctors I now know that this should've been painfully obvious for anyone in the medical field. Hundreds of dollars down the drain in cardiac visits and tests. This place shouldn't be in business. The staff shouldn't be employed. Even when they thought the worst was happening to me, they were not just kurt, but incredibly rude. AFC is a disgrace to modern medicine, especially at this location, and they are more hurtful than helpful to us as a society. I'm begging you. Avoid this place at all costs. If this review doesn't convince you, just read some of the others. read more

I was seen at 6 pm like I set up the appointment for and I simply came in for routine testing. I was taken back to a room within 15 min. But that's where the good story ends. I sat there for 2 more hours before I was allowed to leave. They couldn't get my blood so they gave me papers to goto a Labcorp nearby and have them do it. Oh and at around 1 hour sitting in the room they call me on my phone and ask me if I had my blood taken before I left. I was so confused cuz they forgot I was in the room. But it's true I have discharge papers for 7pm and I didn't leave till 8pm. I get that the staff is understaffed and overworked, read more

I was visiting my college daughter the weekend of August 27, 2021. On Saturday I had to take her to a doctor for signs of food poisoning or just secondary effects to a late meal. I was stays at hotel in this plaza and seemed convenient to got to this Urgent Care facility. Yes, I check reviews before crossing the street but I was just plain optimistic. The front desk lady, new to her post, notified me that by instructions from the doctor they were not attending any sick patients. Really!!! And Urgent Care that does not attend sick patients. How ridiculous this is. I ended out going to Hospital in Seneca for medical attention. I just can say, do not waste your time with this Urgent Care facility if you need medical attention. Reviews are accurate and their business practice hasn't changed. read more

I made an appointment on-line around lunchtime. I drove the 15 minutes or so to the office, and was brought back within a few minutes. I was worked up by a very kind and compassionate young woman. She absolutely could not have been nicer to me. A few minutes later the (very cute) doctor person came in and he LISTENED TO ME!! To be honest, I was shocked that someone at a doctor's office was taking the time to listen to my situation. He SAT down and took time with me! My own doctor never does that. He gave me advice, told me what he thought about my situation. I felt like I was heard and I was relieved, as I thought my symptoms may have pointed to something more serious. I could not have been more pleased. Thanks to everyone who took such good care of me. read more

Worst place ever. Avoid at all costs!! Extremely rude and unprofessional staff. Do not want to answer questions. Just want money & no professional nor caring bedside manner. Taking care of the patient is NOT their priority. . .taking your money is their priority. Go to Oconee Memorial Hospital ER. Long wait but much better care. STAY AWAY & AVOID AFC URGENT CARE! read more

I had a lady come in to my office for a medical reason (she already had an appointment with AFC of Clemson prior to her interaction with me) I was double checking that she did have something stuck in her ear so I did advise her to keep her AFC appointment because I am not a medical provider and she was not my patient. My office was called by Megan and blasted for "referring patients". I have referred hundreds of patients to this office over the past 2 years because I thought they had other medical providers/professionals besides Dr. Suits but apparently that is not the case. I will never send another person there again. I am grateful to Dr. Suits and his team for always being professional and kind to all of my referrals but I will find other resources for my patients because I do indeed ALWAYS try to help my patients in the best way possible. read more

Office was very clean! Staff were very nice! The nurse that brought us back was really great with my 8 yr old who was not feeling well. Didn't take long to be seen and sent on our way!! read more

Worst experience I have ever had at a "doctor's office." Had a 2 hour wait just for the nurse to take me to a room to wait for another hour. Finally had someone come in to assess me, and I specifically told her verbally and on paper that my friend has bronchitis and that I spent the whole weekend with him. The nurse told me that bronchitis is not contagious, and they tested for covid and the flu. Both tests came back negative, yet their diagnoses was "an acute upper respiratory infection" and "suspected exposure to covid." Not only did I test negative for covid (contradicting their diagnosis), but it sure sounds like my friend gave bronchitis to me. I guess that is on me though, next time a doctor tries to tell me bronchitis isn't contagious, I guess they just aren't qualified to diagnose me. read more

All these places are so corrupt, don't go here unless you want a surprise bill of $200 dollars 2 weeks later for a "new patient" fee. I was quoted $99 for a tetanus shot due to stepping on a rusty nail. A quick look by the doc and a shot later I paid my $99 and was on my way. I was quoted for $99 dollars and that was that. Two weeks later I receive a text from them stating I owe $200. I was pretty baffled. Mind you there was NO charge statement listed or reason for the charge. I called their office in Clemson explaining, a woman directed me to billing via a phone number. I'm met with someone who obviously doesn't speak English very well and tells me it's a "new patient fee" and that their invoices takes about two weeks to process and that is the reason for the charge. I called BULL. I was never made aware of this charge prior, nothing in any fine print, just a random charge of $200. I battled with her over the phone for my whole lunch break explaining this was price gouging. If it was between $45-70 that would have been no problem.. I'm just warning y'all, be very careful with this urgent cares. I feel taken advantage of and scammed. read more

The issue isn't the actual clinic itself. The issue is with your online reservation process. Once you fill out information it gives you a number that you are in line and tells you a text message will be sent to update your status when it should say to head on over to the actual location and fill out more paperwork so then they can place you in line! The programmers for this website really missed the mark on this! read more

Train the persons working the front desk some basic social skills. Walking into an empty waiting room, the front desk worker simply slides her window open and stares at me. I guess that was my cue to explain as to why I was interrupting her day. No hello, hi, or even can I help you. I give her the paperwork to tell her what I'm having done and she proceeds to tell me something totally different. Came in on 2/1/22 and had a great experience. 2 days later and the Hispanic girl working apparently has no home training. read more

Nurse and doctor were both extremely rude. Could hear them calling me stupid and laughing at me outside of my room. In no way whatsoever was this professionally run. I would drive very far out of my way to avoid this urgent care again. They sent in a different nurse than the one that was taking my vitals and tests to give me my results. Absolutely would recommend never making an appointment here. If you clowns are reading this I highly suggest either building thicker walls or firing the unprofessional people you have working there. Would give this 0/5 if I could read more

AFC Urgent Care Bon Secours - Clemson - front of building - Urgent Care Near Me - Seneca, South Carolina

Would leave zero stars if possible. Front desk receptionist cared more about my wife's ability to get treatment before their closing time than she did about my wife's condition. We went to the urgent care across the lake and they STAYED LATE to make sure she was OK before sending us home. read more

I signed up online for a sick visit. Drove 25 minutes to get to the location, just for them to wait until I texted "here" as I was told. I received a text back saying because I have chosen a sick visit that they could only do a virtual visit. Then I try to make a virtual visit appointment and they have none available. This is very unprofessional, why not tell me when I chose sick visit I could only do a tele visit. Wasting my time and gas. I ignored the reviews on this place but I will never come back. read more

I went for a simple check up and made an appointment in advance. Once they brought me in the exam room, I waited over an hour to be seen when it was not even busy. The doctor finally came in as I was getting ready to leave. She was rude and in a hurry, questioning the things I was telling her about my condition and I found it insulting. She spent less than 5 minutes with me in total. I will not be returning to this location. read more

The worst experience!!!!!! I had severe symptoms and went into AFC Urgent Care Clemson to find relief. They left me empty handed and assured me I was completely fine. The following morning my symptoms worsened. I called explaining and they refused to see me again. I then drove 45 minutes out of my way to see a REAL doctor where I then got diagnosed with everything AFC Urgent Care told me I did not have. I'm extremely disappointed and saddened to know that I could've been prescribed and feeling better the day I went into AFC Urgent Care. read more

Wouldn't let me inside the clinic due to one of the following: "fever of 100.0+, cough, shortness of breath, difficulty breathing, sore throat, runny nose, chills/rigors, headache, muscle aches, fatigue, loss of taste or smell, nausea/vomiting, diarrhea, chest pain/pressure, or confusion" Despite already having Covid, antibodies, and vaccine, I was denied service. Would love to know what illness doesn't have one of those symptoms. I was looking to get tested for something else before leaving town. Waste of time. read more

My daughter visited and saw Dr. Suits. When she left, she called me in tears saying the daughter was creepy and treated her terribly. He left her in the exam room and didn't come back to explain what would happen next as she had flu symptoms and has been sick for quite a while. The ladies at the front desk (who sere very kind and helpful) explained to her that he was running a strep throat test and the results would be back in a few days. The doctor offered her nothing to help her feel better in the mean time. Five days later a nurse calls to tell her she has strep and that she would have Dr. Suits call the prescription in and she could pick it up in a few hours. She goes to pick it up about 7 hours later and it is not ready because Dr. Suits had not called the prescription in. Avoid this man. read more

Would not go here unless desperate. They completely overbook appointments. The desk staff is rude. I am sitting here 30 minutes past something time listening to the employees say don't answer that phone it's CVS. read more

worst service i've ever had. they had me run around getting extra labs but never gave me my result. i've called over and over for the past week and no one ever answers the phone. my insurance was billed and i had a copay but never got the service i paid for. went to other urgent cares and got results within days. would highly recommend avoiding AFC urgent care in clemson. read more

My daughter made an 8:30 am appointment to have stitches removed (a simple, couple of minutes procedure). Did all online check in beforehand. Was informed when arriving at 8:20 they got a new system and she had to complete all new written paperwork. She does all of that and proceeds to sit there for 2.5 hours watching multiple other people be called back. She was treated terribly by the front office staff especially when she asked if she was still in line to be called back. So it's now 11am, she got called back but told she was still going to have to wait. The nurses and PA's we have seen there are super nice but that doesn't make up for the treatment by the front desk. From now on, this place would be an absolute last resort for us. read more

I normally don't complain. I understand a wait at any doctors office, especially an urgent care facility, is to be expected. However, the wait at AFC Urgent Care Clemson is ridiculous. I made an appointment online, did all of the pre-registration before arriving, and still had to wait 2 hours to be seen for a sports physical. People who came in behind me, who I heard state their later appointment time, were even seen before me. I don't know what the problem is, but they really need to obtain and train staff that know how to organize and keep a better flow of patients in and out the door. So basically, if you make an appointment, don't expect to be seen at that appointment time, or even an hour after that time. We will definitely not be coming here again. read more

All in all a satisfying walk-in visit being the day after Christmas. Receptionist was friendly and processed our insurance without issue. Ended up waiting 90 minutes to see the Doctor (half the time of another nearby urgent care expected wait). Dr. Suits was great with our toddler who was the patient. Meds relayed to our pharmacist and ready in an hour, thank you. read more

Waited over 2 hours to get a covid test. My appointment being at 1:24 and not even having a televisit by 3:25. Called multiple times and the employees got more rude each time telling me that they were backed up, meanwhile the cars next to me got tested within 10 minutes of being here. read more

You comment on our reviews and tag your front desk number! I was gonna give it a chance to tell you about my visit but I'm not going through all your menu options. You would give me a real number if you actually wanted to talk. Think y'all need to go out of business if you are going to keep treating people like all these reviews below. I even have a video of me sitting outside your office looking pale white and struggling because I wasn't able to be looked at. Don't worry Easley emergency room took me and were not scared of a fever. read more

Absolutely horrible with trying find out test results for COVID. Nobody answering the phone and when they finally pick up. They only connect you to another # where nobody answers the phone. They won't give you time enough to explain anything. Don't waste your time here go to another Dr office! read more

Truly could not have had a worse experience at this urgent care. The employees were extremely rude, short, and make you feel like you are a nuisance for coming in to be seen. They make it very obvious that they do not care about how you're feeling and just want to get you out of the door. The doctor I saw was kind and understanding but the staff at the front were horrible. I can't imagine why they thought that working around people who are sick/not feeling well was a good idea as they seem to have no sympathy or desire to help anyone. I suggest avoiding this urgent care at all costs. I had a MUCH better experience at Anmed in Clemson. read more

My gut reaction was to leave the AFC, Clemson location as soon as the receptionist responded to my inquiry, and I didn't listen to my instinct. Never in my life have I been treated unprofessionally and disrespected by any healthcare facility. The nurse and doctor were wonderful, however, the front office staff and their supervisor, Amber are a terrible representation of their brand. In the future, I will choose a different medical care facility. Still in disbelief of the front office staff and supervisors' behavior. read more

AFC Urgent Care is a joke. Dr. Suits does not care about his patients, just how fast he can move onto the next. It seems like he gets his medical advice from Wikipedia. I went in with sinus congestion and breathing issues, and his only advice was to get some OTC meds (that i was already taking and hadn't helped) and wait 10 days and go see my PCP or come back in office. He dismissed my breathing issues completely. I had to ask him for a prescription for an inhaler which he did not send in and when I called back to the office their advice was to come back in for more terrible service or go to the ER. Absolutely unacceptable. I did end up doing a virtual visit with my PCP who sent in antibiotics, cough medicine, and an inhaler. Going to AFC was a complete waste of time, I hate that I even wasted time and my insurance on a visit to this place. read more

After a 6 hour visit to AFC Urgent care, I was diagnosed with a fractured rib. Went to hospital for more x-rays from a regular Doctor appt. No fractures anywhere. Not sure what's going on at AFC, but I'm very disappointed. read more

Extremely rude. Wouldnt listen to me when I called. Yelled at me for "calling multiple times" when this was in fact THE FIRST TIME I had ever called. I have really sick kids and I just wanted someone to listen to me. Then they hung up on me. I in fact only called one time. So unprofessional and this establishment should be closed. They made me feel like an idiot for no reasoning. It is a joke that this staff works here. Whoever I spoke to needs firing. read more

Our visit was great! Most of the staff was super amazing. They were fast and effective. They scheduled the necessary visits needed with other physicians and followed up to ensure we were taken care of and satisfied. read more

This place is terrible. Been here twice (only because I was very sick and couldn't get an appointment at CVS minute clinic). They never give you antibiotics and just send you on your way with some irrelevant medicine. The doctor really thought prescribing me Claritin would make my sinus infection go away. Went to CVS minute clinic the next day and they said I had a severe sinus infection and needed antibiotics ASAP. If you're ever actually sick go to CVS this place is actually terrible and a waste of time read more

Front desk lady was absolutely rude and didn't put any effort into helping us. We left immediately and went somewhere else.

Quickest and easiest virtual visit I've ever had. The doctor was extremely nice and helpful and got right to the point.

Don't even waste your time. Took forever to get in and the nurse seemed like she woke up on the wrong side of the bed. It's worth the drive to go somewhere else. read more