I don't usually go out of my way to make reviews like this but I believe that everyone who wants to go to a clinic even if it is the only clinic that will take you, even if there was an apocalypse and every clinic in the world was gone I would NEVER go to this clinic again.
Look, the staff may be nice but it's really not worth it.
1 hour+ for wait times is one thing, whatever, 2 we are pushing it. I don't care I have to wait for my appointment most times but it's when the nurse practitioner doesn't even know how to help you and continues to pretend like she knows what she is saying for MONTHS after you already thousands of dollars down. She will keep referring you out for different tests and examinations. At the point you need to find someone with the knowledge that is needed for the issue you are facing. Oh what issue are you facing? You won't know until you paid about $100 worth of appointments because they will make you come in, wait for an hour, and just tell you they need to see you next time for you to have to pay for another co-pay where she might MIGHT just tell you what the hell is going on with you. Or will bring you in two times in a row to tell you the same thing she told you last time.
This other time to discuss results for a urology sample I left and for them the last appointment, only for them to make me take another because they swear I hadn't taken one the last time. How do you even lose a urology sample? And why do I have to pay for you to take it again??
After taking a kidney ultrasound she made me schedule an appointment ahead of time to discuss the results a week in advance. She overbooked herself and couldn't make the appointment that day so she rescheduled it for the next week. The next week comes and I wait AN HOUR for them to tell me that the results from the ultrasound haven't even come in yet and that we need to reschedule it again for the NEXT week. So the next week appointment comes and I wait yet ANOTHER HOUR before RESCHEDULE MY APPOINTMENT WITHOUT EVEN TELLING ME. Which of course I called to ask them why and they said that she OVERBOOKED HERSELF YET AGAIN. So I have to reschedule AGAIN to.. you guessed it, THE NEXT WEEK. When I sit there for 1 HOUR, I call to make sure they will actually call me this day to make sure I'm not just waiting for nothing, then it goes to 2 HOURS, where they call me to tell me my appointment is RESCHEDULED AGAIN. This time I tried to call them to make sure the appointment was going to be happening since it had been an hour since the appointment was supposed to happen and they dodged all my calls. I had to use my boyfriend's phone to get in contact with them. Mind you, I have never been rude to them regardless of how terrible this situation has been for me and I have only continued to speak to them with respect. Then after another hour rescheduled my appointment without telling me till the next day. Then made me wait ALMOST 3 HOURS (of course at this point i am just doing whatever around the house until they call because i just wanted to see if they would finally do the telehealth appointment for researched purposes and yall because what the heck) before they text me that they RESCHEDULED ME AGAIN to the next day. So yah, I guess I will never know if there is anything wrong with my kidney or what.
So, that being said. If you have a life, bills to pay, a will to live. Don't ever go to this clinic. And you may be thinking right now "oh its only a couple bad reviews," I promise you, you will want to listen to them this one time. Don't. Ever. Go. Here. read more