My first visit here in 2015 was right after a slipped disc and 2 months of physical therapy. I felt…read more95% back to my old self after the PT, but one session with Sarah and she gave me that last 5% back. In early 2018, I tried Rejuveheat for the first time and am now a big fan. I was concerned it might get too hot; it didn't. It was the perfect temp for me. And I got relief from arthritis pain; I felt great!

Completely unreliable. I've had 2 booked massages cancelled on me out of the blue. If you want to…read moreactually get a massage I suggest booking at a more reputable establishment. I'm extremely busy and do not have time to constantly re-book appointments.

They are very very racist over here!!! The lady asked me to pay-cash only-before I got any service(…read morewhat legitimate establishment does that). It was my first time going there, I called and scheduled an apt for 1pm. It was empty and nobody was in there when i got there. First time I have ever experienced shit like this. I am appalled and utterly disgusted to say the least. #BLM

I can't say anything for the service because I never got that far. My husband made me an…read moreappointment for a massage as a surprise. First, this business has changed locations at some point and has not updated their location on their website, so I had trouble figuring out where to go. Not a big problem, I figured it out and showed up on time. Upon entering I signed up and sat down to wait. Just a minute or so later, a woman came out saying something about calling before arrival. I apologized, and asked if she'd like me to wait in my car. She told me to sit and wait and she'd come back. I waited, and she came out talking about calling before arrival again. I told her I'm sorry and I'm happy to wait anywhere she likes, but I wasn't the one who made the appointment so I wasn't aware. After going around with that for a few minutes, she finally started to bring me to a room. It was then that she informed me that they only take cash. Now, I KNOW that information wasn't included in the confirmation email because he sent me with a credit card to pay. Honestly, this was already the least relaxing "spa" experience of my life, and I hadn't even made it into a room yet. I was informed that there is a nearby ATM, so perhaps it wouldn't be a problem for some, but I'm not about to coordinate putting together a large amount of cash on the fly like that so I left. In summary, double check the location, bring enough cash to pay for your service (who carries that much cash these days?), and (maybe?) call before arrival, and the experience may be completely different.

Natasha is the best! I have never had a massage experience like hers ever. & I've gotten plenty of…read moreprofessional massages before . I personally love her 90-minute deep tissue service. I experience a lot of tension in my neck and shoulders especially when I'm stressed. I can literally feel Natasha take the knots out from my upper back/shoulders area. I feel more flexible and loose walking out of her sessions. The atmosphere is cozy, water is always offered too. Her voice is so calming & she understands when I'm in a talking mood or if I just want to relax. There's plenty of parking as well. I won't go to anyone else. Highly recommend.

I would leave zero stars if I could. Be warned before signing any contract with this location. They…read moreclaim to offer flexibility for reasonable cancellations, but that's a blatant sales tactic to get you to commit to 12 months. I was on month 10 of my membership when my regular therapist left the company. I was told this wasn't a "reasonable" reason to cancel early and was spoken to in an incredibly rude and dismissive way by the operations manager. Instead of honoring what I was told at sign-up or treating me with basic respect, they chose to hold me to payments for two more months. I'll never use Massage Envy again. Dishonest and unprofessional.

I stopped by Massage Envy for a 90-minute massage back in July (I had some gift cards that needed…read moreto be used). It is a nice space! I arrived before 11:30 AM on a Monday and it did not seem busy at all - surprisingly empty. While my appointment was at 11:30 AM, I was not called back until 11:40 AM (confusing and surprising as again - the rooms were empty). The masseuse ended the massage promptly at 1 PM though. I do not remember the name of my masseuse, but I did not enjoy my massage at all (it was not calming nor relaxing). The technique was odd and the masseuse scratched me multiple times with her nails. I will most likely not return to this ME

(from my wife Tina D) I was given a gift for a facial from a friend and it was to see Emily, being…read morethe first time I had ever had a facial I have to say Emily was amazing. The experience was so calming and afterwards I felt amazing! I wasn't certain as to what to expect but I am definitely returning and very thankful to have met Emily.  Tina

I've had a lot of massages around town, and by far, Emily was the best relaxation massage I've ever…read morereceived. Emily is professional and the atmosphere is relaxing.

Had a great massage! Will definitely be back! Clean establishment, quick booking, and fair pricing!read more

well , just an average massage skill , not impress me too much but also not too dissappinted to me…read more, the lady recommned an hour so she can do the best but i did only 30mins couldnt more complain about - All good

This is not a cookie-cutter, same-massage-for-everyone experience. You come in, tell him what's…read morebothering you, and he actually listens. He zeroes in on the muscles that are tweaked, works them out with precision, and you leave feeling genuinely fixed -- not just relaxed. If you want results, not just a routine, this is your place.

Went in bent over from back pain (Gardening too much). Came out , after his focus on the issue,…read morewalking upright and feeling good. I now am making plans to enjoy some activities I had to curtail (going to meetings, dinner out and concerts). Never thought that a serious issue could be helped as much! He really knows and can significantly help muscle issues.

Have used several good massage therapists in the Columbus area over the years, but never have I…read moreever left an appointment feeling elevated physically and spiritually like I do after a treatment by Kim. She is knowledgeable, professional, personable and passionate. Kim was instrumental in identifying and correcting ongoing discomfort in my left hamstring. Even the music is as authentic as Kim. If I could afford it, I'd go weekly. In the meantime, look forward to monthly treatments. On a side note, tried cupping recently and experienced immediate relief in my shoulders.

My wife got me a massage for a birthday present. Kim is a person that has a kind loving heart and a…read morewelcoming soul. She is great. It was my first experience with a massage and she made me feel comfortable. She explained everything that was going to happen. She is great at what she does and I will be back as well as schedule my wife.

This spot could easily be renamed: "Alvera Body Wrap & Wellness Spa-aaah!"…read more Excellent firm pressure massage by Karen. Great, relaxing vibe and she's very responsive to... well, everything. You want the table a little warmer/ cooler? Got it. Want to lighten the pressure in certain areas? Sure, no problem! Curious about how 'x' pain connects to 'y' limb? You'll get an accurate, thoughtful response. Lights lower, music softer? She's on it. No stress added that I arrived a couple minutes late. She apparently had time, so she tacked those couple minutes on to the end and I got as many minutes as I actually paid for - that's always super appreciated! It would be nice if the room was a little more soundproofed or located further back in the building away from the road; I could hear lunch hour traffic rushing by on the street about 20 yd away. But other than that, this was a great massage, and I've had plenty over the decades. A lot of therapists these days slop through the motions, but Karen really has a pinpoint, accurate understanding of the human body and I give her full props for 90 minutes of targeted, firm pressure body work. Me having slightly arthritic hands, I greatly appreciate her stamina! I left the appointment, amazed with an amount of flexibility in my neck and shoulders I haven't felt in probably 10 years. My 82 yo mom loves it here, too. There's a plethora of skilled service providers and lots of face, body, general wellness treatments to choose from.

Gifted a massage to my husband for his birthday. He said the service was absolutely excellent! The…read moreplace had a great ambience to it very relaxing. I look forward to going back another time for treatment myself.