My last appointment was more than half an hour late (which is understandable occasionally, it…read morehappens) and she then told me my clothes were unprofessional (on my day off) and that I should have a boyfriend. I did not come to acupuncture to be shamed.

I have only been twice so far. It is hard to get in but we'll worth the wait! I have had my first…read more7 hours sleep (the last three nights) for 50 years. I have a hard time falling asleep and turning my mind off. I am amazed. We are working on a lot of issues but the idea that I have had 3 days of good sleep to me is amazing! I will need to post more later as I see more things happening!

Dr Kali Day, DAOM, LAc is really wonderful, a ray of light. She is so supportive, knowledgeable and…read morereal. She has made me feel comfortable and heard every time I see her. Whether you're new to acupuncture or experienced, I'd highly recommend her.

From the owner: Five-Element Acupuncture Pediatric Acupuncture…read moreHolistic Fertility Enhancement Hormone balance Holistic Birth Support Migraines Chronic Pain Stress Management Physical and/or emotional trauma release

I went to Symmetry Acupuncture because the reviews were phenomenal and I was not disappointed! My…read morehusband and I have been going there for about three months for allergies, back pain, and anxiety. It has made a world of difference. I referred my coworker for allergies and she is thrilled with the results ! 10/10 recommend

Very good results. Just one visit and tennis elbow went away. Working on digestion now. Nice to…read morehave herbs to help with healing.

I had been a regular client of theirs for a long time and was very happy there. I referred many…read morepeople for their services. I'd say a 10 plus year history. Was recently asked to leave and get services elsewhere. Shocking. Just a shockingly bad way to treat a regular patient.

I've been to a couple acupuncturist out at the coast over the last 4 years. Just moved to Eugene…read moreand an old injury in my left foot started acting up. I have nerve damage in three of my toes from my foot being run over by a car so the nerves began acting up again making it hard to walk properly. I called on Friday for an appt. as soon as possible. Tiffany, the recpt., was so nice, she gave me an appt the next morning w/ Marco. I showed up just before 9 a.m. and filled out paperwork and Marco sat w/ me to review my medical history and asked about my foot injury. He was very professional w/ me and instructed me on how the process of the open room w/ multiple chairs works. He said I should walk into the room and select a chair and recline in it and he would be right in. He then asked if I needed to watch the time and if not I could stay as long as I wanted. Marco came in and began putting needles in and then asked me if I wanted a blanket and I responded yes. He brought one over and draped it over me and told me to signal to him when I felt ready to end the session. I must have been in the chair over an hour I was so relaxed. Marco was wonderful and when I got up to leave my left foot felt REMARKABLY better. No stabbing pain when I walked. Day two and my foot feels much better. I'll be going back for more treatments...I really appreciate the sliding scale fee so I can afford to be treated twice a week for the next 3 weeks until I feel 100 percent better again.

I made a 9:00 appointment--the first appointment of the day--with Lisa, the owner. After checking…read morein and waiting 15 minutes, I approached the front desk and asked if Lisa knew I was in the building and waiting. The front desk told me that she was likely getting the room ready and would be with me in a minute. After waiting another 10 minutes, I approached the front desk again. This time the staff told me that Lisa wasn't in the building, but was on her way. The office manager came out and told me that Lisa would be arriving in 30 minutes. I asked for a refund for the co-pay that I had already paid, and I was made to wait another 5 minutes for that. Since this establishment has a no-show/late arrival policy for patients, I thought it was only reasonable that I should be compensated for the no-show/late arrival of the practitioner. However, they don't offer that reciprocity. They will charge you for no-show/late arrival, but they won't be as considerate with your time. If they don't show--or show late--you're expected to wait, without any compensation. Very unprofessional and inconsiderate! I will not go back to this clinic and I will vigorously recommend that that none of my friends and colleagues use this in-network clinic. p.s. the "one star" is only because that is required to post the review.

I visited well balanced once and had a massage, which in itself was fine, which is why this gets 2…read morestars. However, the customer service is the reason I won't go again. I filled out all their required forms on the website but it took several weeks before they could find and process them for me to book an appointment. I finally book 2 appointments and get my email confirmation. Then I get an email confirmation for a different time. No call, no explanation why, no asking if I can make that time. I call and tell them I can't make this new time. The front desk says that is fine, they can change it back. I went for my first appointment. Today I get another email confirming my 2nd appointment but at the wrong time. I call back and they suddenly can no longer accommodate the original time even though they had already confirmed it so they cancel my appointment. I am not going to try again. Here's some advice for Well Balanced: if you don't want appointments made at certain times, don't have them available when you ask people to book online.