Wow! What a relief to have found Bermudez Family Funeral Director. My mother-in-law passed away…read morerecently and like everyone else who loses a loved one unexpectedly, your whole world is suddenly turned topsy-turvy. In the midst of our grief and confusion, I contacted Bermudez, upon the recommendation of the staff at Monterey Community Hospital. A very sweet and sincere woman named JoAnn answered my call, as well as the many questions that I had. JoAnn continued to assist me throughout the process and is continuing to help today, with the obituary. She truly is a "rock star" and she's the right person for the job. Thanks JoAnn! I met with Nick, who is the funeral director and business owner. Nick was very professional, caring, open and honest. He honored my family's wishes and at no time was there any pressure to do anything other than what we asked for and there was absolutely no attempt whatsoever at "upselling" Nick too was sincere, genuine and caring. I really saw and felt the value of a "mom and pop operation". The small size of Bermudez felt very personal and nothing at all like a "corporate" institution. My family was well taken care of and respected. Nick and JoAnn helped make the very best of a very difficult situation. I myself have been a paramedic for almost 40 years, so I have a lot of professional and personal experience in dealing with people during difficult and sensitive times. Bermudez Funeral Home "gets it" and I very highly recommend them. Thank you again Bermudez, for taking such good care of us!

I want to share my utter disappointment with the way Bermudez family cremations handled my Mother's…read moreremains. The ladies and staff weren't friendly and they didn't show any respect or sympathy to our situation. I specifically asked for a finger print of my Mother's because I wanted a pendant made by Legacy as a memory and keepsake. Well that wasn't done. Also the arrangements with the Veteran's Cemetery were also not handled correctly. Bermudez caused or grieving to be much worse because of their neglect and mishandling of my Mother. I will never reccomend Bermudez or Mission Mortuary both or which are the same company owned by Dignity an out of state company.

I'd recommend Alta Vista Mortuary to anyone in the Salinas area who needs mortuary services. The…read moreowner, Bill is extremely compassionate and the service is very speedy as well. I didn't have an appointment or call ahead and instead, walked right in when I unexpectedly needed a mortuary service. Bill met us at the door and after I explained the situation he welcomed us into his office and said he needed to make a quick call so he could accommodate us as a walk in. Moments later he joined us in his office and walked us through our options very calmly and showed deep empathy all the way through. Bill was knowledgeable, experienced, professional, and personable. The pricing was reasonable and at no time did I feel like I was being taken advantage of financially due to the vulnerable circumstances I found myself in. The death certificate and remains were ready within 3 business days which was greatly appreciated. This is the best mortuary my husband and I have both experienced and we made sure to express such to Bill as well. Thank you so much, Bill and Alta Vista you were extremely helpful and kind during a tough time.

Louis is always helpful. They went out of their way when helping . He was always courteous.read more

My mom had been living in Saratoga for several years, but she also had lived in Salinas for over…read more50 years. I decided to have 2 viewings for her, one in Sunnyvale and one in Salinas. I realize that's a bit odd, but I wanted her friends in both areas to be able to say goodbye. Struve and Laporte worked with the Sunnyvale Funeral director and we scheduled both viewings on consecutive days. The logistics were a bit challenging, but they really came thru for us. The chapel was beautiful and very comforting. They chose the perfect music and had the chapel set up in a way to be Covid conscious. I am very grateful to them for all of their help. Bob Struve did a great job for us and made a difficult time much more manageable. I would recommend Struve and Laporte to anyone. I was very impressed.

Bill and Bob were both easy to work with during such a difficult time. The history they have with…read morethe Japanese community is greatly appreciated. The personable service was so kind. Also, Fernando was helpful when we had the viewing for some small quick changes for table movement. Thank you for all your support!

Queen of Heaven is looking considerably better than it has on our previous visits…read more Garbage cans were not over flowing, and it seems as if they may have a grip on the gopher problem. It was nice to see that the grass was green and there was more grass than weeds.

Cemetery is in desperate need of maintenance. Lots of weeds, grass dry & needs watering, garbage…read morecans full need emptied. Mounds of dirt from lots of gopher holes. The USA flag is raged & needs replaced immediately. It's a shame that management doesn't replace this flag.

Garden of memories, cemetery, and mausoleum is a large facility. The area in its entirety is…read morewell-maintained, calm and serene. The employees are kind, compassionate, and professional.

I was there to ask questions regarding my beloved's cremation remains. The ladies at the front…read moreoffice had no compassion. You'd think their working there would have been their bare minimum, and they did not offer condolences, My question to them was if "my mother, who passed, had wanted to be cremated and her ashes mixed with my brothers and then to be buried on top of her baby daughter. They straight up said No, we can't bury anyone with a baby." understanding I left not even a goodbye, or I'm sorry, not good social skills from these two.

Thank you Félix and Kevin for all your help with the service and your kind attention, the respect…read moreyou gave us in this very difficult and sad process for our family....Thank you so much Félix.

We are immensely grateful to Christie and her team! Especially for all the support and how quickly…read morethey worked to get everything set up in order to have our grandpa's services. Her attention to detail was key in making our family feel at peace. Services ran smoothly and everything was as planned. Morales Family

Very good service in a very difficult time. The price was reasonable based on the service provided…read moreand the entire Santa Cruz office was of great assistance through, again, a very trying time. I have seen a lot of complaints about cremation service providers lately and I cannot figure out why? They are simply attempting to provide a valued and dignified capability to those in need, again at a difficult time. Would definitely recommend Trident Society for this sort of service, even though it's a very depressing and very sad time.

Christie Wilde was especially helpful at this difficult time. She and the other people I spoke with…read morewere very helpful and explained everything in detail. My questions were answered in a timely manner and they were very sympathetic. I am so grateful to my father for making his arrangements with the Neptune and Trident society.

Well maintained grounds Helpful staff…read moreSerene setting, peaceful My wife would appreciate it

My son spent six years in the Army, surviving four tours of duty in Afghanistan and Iraq, helping…read moreto save many of his Army buddies. And he sustained injuries in the service causing him pain much of the time. And then sadly he died in an accident. Thank goodness for this beatiful cemetary, located a stones throw from the ocean, in central California. He is now in peace. And what a beautiful resting place. I am so appreciative we have this gorgeous setting for our vets who have served their country. Now my son is resting with his Army buddies in the pretiest cemetary i have ever seen.

From the very first meeting the owner, Sonia Longoria, promised me the moon and the stars and…read moredidn't deliver on any of her promises. Once she got my money the promises ended and amnesia set in, like a Bait and Switch. When we first met we designed a beautiful headstone for my father in which she told me she would have the sketch for me within a week done by her husband. She told me she would swing by the following week to bring my Mother a necklace and a button with my fathers picture on it that we ordered on that first meeting. On that first day I also asked her to take a look at my grandmothers headstone and advise how much it would cost to re-paint and add picture. To this day, no price or information given for her stone. 8 weeks later, after many confusing calls and emails, the necklace and button were delivered. Sonia and her husband, Louie Arrey would send me emails and I never knew who I was communicating with. Louie would send an email that would say the opposite of what his wife had told me previously and because it had her name at the bottom of each email I was confused as to why she would tell me one thing and then in e-mails it was something different. Not until several months in did I realize I was communicating with 2 different people via e-mail. 2 months into this process I still had no ETA as to when my fathers headstone would be done, my mom had not received her necklace or button. They never apologized for the delay but in fact blamed me for "misunderstanding" and "we are on schedule". I received a call at 8pm one evening telling me she had text me over and over the day before to get some information from me but I never responded. Not sure if she was telling the truth or if it was just to cover up what she told me previously. Never received said messages. I received an e-mail from Sonia on Friday September 25th that read verbatim "The headstones will be delivered on Monday". I also spoke to her husband that day to arrange payment. He wanted the stone paid in full before delivery which I had no issue with. Because I live out of the area I offered to pay with a credit card over the phone which he said no to because "the credit card company charges them a fee." So I told him I would put a check in the mail on Monday September 28, which I did. He went on to tell me once my check cleared he would "call the cemetery and ok the release of the headstone" The check cleared 4 days later. Fast forward 2 weeks, I called the cemetery office to get an ETA as to when the cement would be poured and when I could expect my fathers headstone to be installed. They let me know they couldn't locate the headstone and were afraid it got misplaced. I was adamant it was delivered 2 weeks prior on 9/28. I received a call back from the office letting me know it was delivered earlier this day. 2 weeks after Louie and Sonia told me it would be delivered. I got right on the phone with Louie and asked him why they told me it would be delivered and then it wasn't. He continued to tell me they NEVER said this. How does someone misunderstand an e-mail received on Friday that clearly states "The headstone will be delivered on Monday?" I copied and pasted the e-mail to him that day so he could see what I was told. Again, he told me I misunderstood and even when on to tell me that his wife NEVER told me she would deliver the button a week after meeting with me, even though he wasn't at our first meeting!!! After several e-mails I asked them not to respond because anything I said they were going to turn around and deny or blame me for "not understanding". Guess what? They responded to my e-mails. Louie went on in the e-mail stating that I should have come to Salinas to pay for the headstone if I wanted it delivered on 9/28. He also said if it was too far for me to come I shouldn't have expected his wife to drive "so far" as well to deliver a button. I was so appalled at this point that he would tell me the drive was too far for her to come deliver a button she promised but had no problem "driving far" to make promises and sell us their services on the first day!!! That same evening at 9:20pm he called me. Why is a professional business calling at this hour? I told him I did not want to speak to him and to never call me again. Sonia AGAIN sent me an e-mail after this call telling me they did everything they said they would and that they are dealing with 5 close family deaths and are also mourning as I am. I don't need to know their personal business!!! Steer clear from this business.

Best experience with this business by far. They made planning my loved ones funeral service less…read morestressful. They are very passionate about helping you get through a hard time when it comes to laying your loved one to rest. The process of planning my loved one funeral was emotional. Words can't explain how helpful they've been. They are very professional and compassionate! Thank you Affordable Funeral PrePlanning & Monuments, we appreciate your services and support.