My last visit was a COMPLETE disaster and I NEVER experienced anything like it! I left out of the…read moreshop with my hair partly finished. Then, Kaila expected me to pay full price for a style that was NOT complete! To add further frustration, she was very condescending and even called her mother! She did not even try to fix the issue or reschedule. After further examination of my hair, some areas did not have hair crocheted. Hairdressers provide a service! My next call is to the licensing and regulation!

I've been with Kaila for about 2 years! From being able to get right into the chair at the exact…read moretime of my appointment and never spending all day in the salon to just loving my cut and color!

The absolute best hair salon in the Carolina's! I've been coming to Natalie for years and I will…read morenever go anywhere else.

I've been coming here for the past five years to do my braids and crochet and always is on point. I…read morehad a major events this weekend and I was able to come in last minute and get my hair done in two hours which was very beneficial. I highly recommend the salon because the price is always right and the service is always phenomenal.

Excellent service. Bukky is top notch and is very dedicated to providing a great service with high…read morecustomer satisfaction. I will only visit Elon's for my braiding and crochet styles.

I have been going to this place for a while since I've moved here and I've had good experiences so…read morefar but yesterday was the worst one I had. I went in and asked for dye usually I pay around 150, The woman called to see a price she came back and told me 360. I told her that was to much and I showed her previous transactions from when I got my hair done and she just laughed in my face . Another women than came up to me and asked me what I wanted and she told me 180 , After that I got my hair bleached per usual and had color placed but I took pictures and I seen the bleach and color was on my skin, I was fine leaving out but I woke up the next day with chemical burn all over my face and neck this has never happened to me before. and I want my money back because the color she but in wasn't even the color I wanted. I will not be coming back here again!!!!

This place has been my savior I take my daughter who is 15 to the salon to get her hair…read morestraightened and blow dried and when I tell you they are so very nurturing they are so very helpful and they always seem to give us the best advice about where to go next with her hair into healthy growth Also I know sometimes there's language barriers but this place you can speak comfortably and know that you're being understood and when making decisions regarding getting your hair done I plan on going myself very soon so that I can get my own hair done because I really see that they do a really good job here at the salon I would definitely invite my friends tell them about this place and definitely advise you if you're reading this trying to make a decision I would definitely recommend this salon to get your hair done and to come to a place that you can feel at home

Some things can not be solely explained but they must be experienced. Tracy Riggs Salon is always a…read moreluxury experience from beginning to end- from the pristine and relaxing suite to the tranquil spa sounds to the indulging scalp massage to the stimulating conversation and respectful and timely service. If I'm in the Queen City, this is one place you are sure to find me--it's one of my favorite things...and it's the consistency for me!! #tracyriggssalon #byebyeparabens

I walked in with a vision in my head and some pics of a hair cut that I had found online and she…read moremade it happen. I had been to her salon before at another location, but Tracy had never actually done my hair. Still I would Not have trusted anyone else to do something so drastic to my hair. She was very efficient and professional. I wasn't double-booked and was in/out in a very reasonable amount of time. She is very knowledgeable and while styling my hair told me what products she was using, how to style/maintain my hair. It was a great experience.

I had my very first appointment at this salon after searching for months for a new place…read more What I enjoyed: Free parking in the back, which was convenient. Walked in, it wasn't packed, and I appreciated that -- you could tell they were actually focused on their clients and not just rushing through back to back. They offered me something to drink while I waited and the green tea with lavender was really good!! Mark was my stylist -- he was professional, friendly, and easy to talk to. He gave me a great haircut and one of the best blowouts I've ever had. And I mean that. I have very long, thick, wavy textured hair and a blowout alone never cuts it for me. I always have to follow up with a flat iron. That's a big deal for my hair type. I left with my hair looking amazing and didn't need to touch it. Also the products made my hair smell amazing! I was charged extra for longer hair but I expected it and the price was fair. Most importantly, I felt extremely relaxed and comfortable the whole time. This salon deserves their flowers -- highly recommend.

I came in and had a consult with Chloe and told her I wanted my roots dyed blonde and about an inch…read morecut off. When my hair was done it was dark brown roots and my hair was blonde. She said after she blow dried it she hoped it was lighter. Then she said she could do highlights and told me a price, I didn't want to have to pay for my hair again for her mistake! I wanted my hair looking nice because I was having surgery on Tuesday, June 16, 2026! It will be a 4 to 6 week recovery. I have never had my hair looking so bad. It looked better before I had it done. I am very disappointed and sad. Yvonne

Was never informed that the person doing my hair was a higher educated person prior to getting my…read morehair done, meaning I had to pay significantly much more. I asked why the price was more than it normally is especially for getting the same exact thing done to my hair that I always do and was told it was because a higher educated person did my hair, but I never knew that it would cost more or even that a higher educated person was doing my hair prior to that. And on top of that wasn't even refunded half of what I had paid. Before that all happened they also made me come back three separate times because they "didn't have enough time to do my hair." They did give me 30% off for one of the times that they made that scheduling mistake which I was appreciative for. But not when it continued to happen.

Came here for the first time this year and will never go anywhere else again!! Annalise gives me…read morethe perfect cut every single time and makes me feel so confident trying new styles for such an affordable price. My friends also go to Krissy for color and it looks amazing every time! Everyone in the salon is so nice too I highly recommend this location for all hair style needs!!

I have been going to Crystal for years to have my hair cut and colored. I have never been…read moredisappointed. My entire family has their hair done at the Follicle Salon. We travel In from Charlotte just to have Crystal run her talented hands through our hair. This trendy salon is comfortable and friendly. I love their new look! The shop is very clean and well organized. These stylist are up on all the new hair techniques.