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Head2Toe Pediatric Therapy

5.0 (2 reviews)
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Services - Head2Toe Pediatric Therapy

Physical therapy

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Therapy Fit Physical Therapy - Circuit training program

Therapy Fit Physical Therapy

4.6(10 reviews)
0.5 mi

My first appointment seemed fine. I had a general examination, and I explained why I was there in…read morethe first place, blah blah blah. One of the therapists came and grabbed me and helped to teach me a few exercises I would be doing. The doctor insisted on 2 sessions a week, which seemed a bit much to me, but I'm no doctor. Once done with my appointment, I scheduled my next few appointments. One of those appointments was today. I arrived on time and was promptly brought back to start my therapy. I was doing the same exercises I had done last time, so I was familiar with how to do them. I was handed a timer and told what to do and for how long. Once completed, I looked around but did not see my therapist, so I just sat there, just kinda looking around for her. I noticed there were two groups of therapists all speaking a different language, laughing, and seemed to be having a good time. I couldn't get anyone's attention despite calling out to the two groups, so I just sat there and waited for someone to check on me or see me. Despite being the only patient and in the center of the room, no one noticed. After a couple of minutes, one of the male therapists noticed me and seemed to ask the group who I belonged to? I don't know for sure because I could not understand them. My therapist looked at me and hollered instructions to me from across the room. I knew what she meant because I had done it once before. I proceeded to do the exercise. The entire time, people were running around me, talking about whatever they were talking about, and I started to get upset. At some point during one of the exercises, my therapist kind of just disappeared, and another man I had never met started having me do an exercise I had already done. He was explaining how to properly do it until I asked him if I should be doing it again. He said no, took the belt away, and went to the back to grab something. Honestly, I don't think he knew what I should be doing because he took a couple of minutes just fumbling around, looking, and grabbing at different things. He came back with a band and showed me what he wanted me to do. I had a feeling he just made it up, but I didn't know for sure. He then asked me how much pain I was in, referring to my knee. I told him that I wasn't there for knee pain and was a bit confused as to what my treatment plan was for treating my akathisia. He didn't know what that meant, but instead of asking me what it was, he left me with the timer, told me how long I needed to do the exercise. He then walked away. Again, I finished my exercise, and no one was there. There were just a bunch of therapists (I'm assuming that's what they were) having a good ol' time talking and hanging out in the closet and back of the room. I couldn't get anyone to help me. No one seemed to know why I was there, and no one seemed to care. I literally just got up, grabbed my shoes, hat, and sweatshirt, walked to the front, put my shoes on, and walked out the front door. I left this place feeling a mixture of awkward, confused, and kinda pissed. I called and cancelled the appointments I already had on the books and told them that I would not be returning. If you want to make actual progress regarding your health, I would steer clear of this place. I found everyone rude, dismissive, uninformed, and extremely unprofessional. Except for the receptionist. She was very kind and accommodating.

Therapy Fit is well operated by great staff members. The assistant gives great instructions on how…read moreto do exercises. Easy to talk to and professional. Thanks for the help!

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S2S Functional Performance

S2S Functional Performance

4.0(2 reviews)
2.6 mi

The three stars are because the trainers are amazing women…read more I brought my daughter to S2S for physical therapy. After the first session, the receptionist told me we needed to pay an $80 deductible and then we're good. We proceeded to schedule the next month of therapy, two times per week. Here we are 5-6 weeks later, with 10-12 sessions down and I received a bill in the mail for $160. Apparently we should have been paying at least $80/visit and not one person in the company communicated this info to me. They knew when they submitted the first claim and it was denied by my insurance company, but I had no idea. I'm sure you could imagine my surprise when I started asking questions and my bill is over $800. I would never continue with the services had they told me it would be $80/visit, while in network. Never. Again, the trainers are super nice, attentive and knowledgeable, but whomever handles their billing department lacks proper communication skills.

I have been going to S2S Frisco for PT for back & hip issues and was recommended by my back doctor…read more Started out with a gentleman that I had two sessions with and then he left because he was moving. The only reason I bring him up is because I want to point out how respectful he was. I am female so when we went into our first assessment he asked me if I was ok with the door being closed or would I rather it be open? Also that session and next session anytime he would touch my body he would ask first if it was ok. None of these things bothered me at all but it was nice that he was mindful that it may make some people uncomfortable. After he left I have been doing my PT with Mackenzie and she has been amazing!! She's very personable, also mindful, and she asks specifically what might be hurting/uncomfortable with my body that day then addresses that. She's been doing very targeted therapy and specific exercises based on my issues. She's also very good at updating and sending me targeted exercises I can do at home, which I find very helpful. There's an app S2S uses for this and I find it very beneficial. I have progressed with the help from Mackenzie and I feel in a much better position than when I first started my PT. When I originally went in they gave me a timeline of what they thought I would need and that was pretty on target. I believe their goal is to help you through your real time of needing help then set you up so that you can maintain on your own, which I really like. I still have a few more sessions left but I also would definitely use them & Mackenzie again if I have additional needs. I'll recommend them to friends as well. My only one thing I would change is the fee associated with using a charge card for payment. There is a processing fee for payments unless you use cash. Other than that, its all great! oh, also the facility is very clean which obviously is a very important thing! 5 stars!

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S2S Functional Performance
S2S Functional Performance
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Head2Toe Pediatric Therapy - physicaltherapy - Updated May 2026

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