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    Head 2 Paws

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Head 2 Paws

    Bath and groom only

    Pet boarding

    Full grooming

    1 More Service

    Pet haircut

    Head 2 Paws Photos

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    29 days ago

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    7 days ago

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    Ask the Community - Head 2 Paws

    Heartstrings Pet Lodging

    Heartstrings Pet Lodging

    (16 reviews)

    Great people and a great facility. We took our dog Derik here for 3+ years at least. Never an…read moreissue, always community, and just good people who like pets and care about their well being. You couldn't ask for a better place.

    Sorry if this is long but something seriously needs to be done about this!!! I just had the worst…read moreday today. I took my dog and cat to get groomed at Heartstrings pet lodging and spa on PHD. A girl named Megan groomed my cat. This is Leo. It was his first time going to the groomer. I've always been the one to groom him and he's never been aggressive... I took pictures of my cat before bringing him in incase anything happens, which is him on the left, before the groomers. Not even 15 min later I bring my dog back so she can wait to get groomed while Leo is getting groomed. The lady comes running out saying I should take my cat to the vet. I say what do you mean?? I walk in and see him on the table, they lift up a whole flap of skin and all I see is this huge gash! It looked like he was sliced by a knife and it was about 2 inches long. They said the wound was already here when I brought him in. Alright my cat had nothing wrong with him before I took him here. I IMMEDIATELY took Leo to the vet and the vet said this wound is FRESH. That it did not look like a puncture wound from another animal. That it either had to be the groomer or he got caught on bobwire which isnt possible under the circumstances. I waited for the owner of Heartstrings to arrive. He was a very rude old man named Rick. He didnt want to believe that my cat was wounded by his groomer even though everything is pointing to the groomer. I was very upset and he wasnt wanting to do anything about this situation or have any care about what happened to my cat. He refused to pay my cats vet bill and was just absolutely SURE that the groomer didnt do it even though theres NO CAMERAS! I have a picture of my cat right before taking him. I wish I got a picture of the gash but I was so stressed about taking him to the vet I didnt think about taking a picture I just have one after the staples and $300 vet bill. Can someone please help me on what to do about this situation because justice has to be done and I feel so left in the dark with this!

    The Paw Pad

    The Paw Pad

    (4 reviews)

    At first Dog House was awesome and a true up and coming business. I wholeheartedly supported the…read moreowner and appreciated her once excellent services. I spoke as her witness at town council when noise violations were brought up against her business and the verdict went on her favor. Later on in Jan/Feb 2025 timeframe I noticed her employees were never there. Owner had her very young son in the grooming area 3 times looking dirty and tired. My pup isn't trustworthy with small children unfortunately. I mentioned this and the owner said, "well he needs to learn how to act around dogs". I didn't like that answer but also empathize with working moms so I continued to support her business. My last visit was a disaster. I scheduled a week in advance, the toddler boy was there again and yet another new employee. 6 hours later he still wasn't groomed fully groomed just bathed. I went to get my pup because I don't want him locked up all day. I mentioned I don't like him being kenneled all day without potty breaks and water. She claimed to walk the dogs when they are with her all day. I didn't believe that to be true because she was watching her son and grooming with a new hire and her husband. If she didn't have time to groom my dog in 6 hours how would she have time to walk him? Furthermore they forgot to use my shampoo (the shampoo they use smells terrible to me and gives my pup dandruff) she said her husband forgot to use my shampoo. Her husband isn't a groomer and I didn't like that random people were working with my pup. The prices are about 30% hire than other groomers and I always tip $20.00 but I later learned the tips are not given to groomers. Dog House was once an excellent groomer/ boarder but the employee turnover and tip controversy and long groom times and very young children walking loose just are not acceptable to me. I wish them well, but they must treat employees with respect and pay better attention to client requests.

    Our dog Wren is the 2nd dog we've had at The Dog House. And they are the absolute best!! They treat…read moreyour animals like they are theirs. The doggy daycare is the best in town and the dogs are soo happy and tired after! The girls working there are accommodating and kind. Can't wait our next play day!

    Head 2 Paws - groomer - Updated May 2026

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