Machen replaced a septic tank for us. They did a great job digging a new hole, installing a new…read moretank and then covering it all back up again. Cam and Aaron are excellent workers!

Receptionist got an attitude on the phone, refused to schedule…read more Called at 4:50, emergency situation, they refused to send someone immediately.

Me and my family couldn't resist writing a review for Justin Humphries today since he gave us a…read morewonderful reminder of why we always call Wilbur's Heating & Plumbing whenever one of our rentals needs work. This morning, I got a call from a tenant who let me know her heat quit working last night and her house was freezing this morning. I was so worried when she told me she didn't have heat because she's a retired woman with some health issues. I called Justin right away. I was hoping we'd get lucky and maybe he could research and provide a quote today, and maybe he might be able to squeeze in some time tomorrow or maybe over the weekend to get everything fixed. Well, he did what he usually does... He exceeded my expectations by figuring out EVERYTHING, and then getting ALL THE WORK DONE the SAME DAY I called! As usual, truly amazing. Justin, I have two more requests for you today: (1) Please provide a training manual that will teach my kids how to run our business as well as you run yours once they're grown up, and (2) Find yourself some rest. :)

I used the Yelp tool to find plumbing companies that could come out for an emergency. Someone from…read moreWilbur's got right back to me. The gals in the office were super sweet. They were able to get someone out within a few hours. The plumber who came was also very nice. He was able to fix our issue. I would use them again!

They did a great job fixing our cracked pipe out business. They have also unclogged our drains at…read moremy house a few years ago. They are very nice and reliable.

I wish I would have did research on this plumbing company before they worked on my mother's…read moreplumbing. The very next day my mom woke up to find water sitting on the left and on the right side of her house. Common sense would tell you if you come out to do plumbing work on someone's house and the very next day there is puddles of water sitting on both sides of the house (and it's not from rain) more than likely its from the plumbing work done on the house the day before. There was no leak the day before when you worked on it, but there's a leak the day after you worked on it, you do the math. You could atleast come back out to check to see what the problem is. That's just good business practice first of all. But no, the first thing you want to do is deny all plausibility. This is definitely a lesson learned. I WILL NEVER RECOMMEND THIS COMPANY TO ANYONE!!!!!!!!!!!

I have used Roto-Rooter many times and always had a positive experience with reasonable price…read more Today, my toilet backed up into my tub. I called them out to find out what could be done. I was quoted almost $900 to snake the toilet. When I said I wasn't paying that much, I was then quoted $506 to snake it through a drain. The snaking took literally 3 minutes, after my wife was told to do several things in another toilet in the house herself. $98 was charged for "products". The only "product" used or provided was Roto-Rooter preventative pipe shield. 1 gallon. Walmart sells it for $20. For what I was charged for a 3 minute job, I could have bought a plumbing snake and a years supply of the "product" I was sold. I'm beginning to think the plumbing community is filled with companies who take advantage of customers and charge ridiculous prices for jobs that don't require the cost. I won't use them again after this experience. My drain is fixed and the man was nice but I don't like being raked over the coals financially for minimal work.

Way overpriced and they didn't even show up on time they came late at night. My appointment was…read moresupposed to be from 12 to 2 and they didn't show up till almost 8 PM. Then he gave me the quote of $424. Two fix the dripping faucet on the bathtub for each valve.. way overpriced

We have used Engle Services to resolve several issues at our home…read more They are always very courteous and honest. It is so refreshing to be able to find a company that does what they say they will do for a fair price and if there is an issue they will make it right. Thanks Engle!

Technician was great.. but over $3200. to replace a water heater is pretty steep. Ridiculously too…read morehigh

I made an appointment with this company to fix a broken water heater. The initial appointment was…read morefrom 12-4 on a Thursday and I didn't receive any communication until 7:15 when I was told that the technician would no longer be coming out that day, but rather he would be there at 8am the following morning. When I called I the morning to follow up and see where he was, I was told that he would not be coming until after an electrician came out to check the water heater first, despite this not being mentioned previously. I had an electrician out and set my third appointment with Urgent Care Plumbing for the following Tuesday. I called the day before to confirm the appointment and was told I was the first one on the schedule for the following day. But my appointment time came and went yet again with no communication. I ended up finding a different plumber since this company proved that they are unreliable and incapable of communicating or showing up to scheduled appointments. What a joke.

From the owner: Our company specializes in service plumbing. We do any type of plumbing, Water heaters, pumps,…read moredrain unstops, water leak repair, and our specialty emergency service calls. We believe in professional service, and every call treated with urgency.