Quick. Efficient. Reliable. Professional. Friendly. Highly recommended…read more --- Apparently I need more words to post this review. These are those.

Big Thanks to Ron A.C.T. Plumbing and Property Management !…read moreI changed my under sink water filter the day prior to foot surgery knowing filter was going to need to be replaced before I could get back to it. When we returned home from surgery we had water in cabinet and on the floor. Wife tried to "snug" it a little more; still leaked. So she turned the water off. We had used A.C.T. Plumbing and Property Management before so I left a message for them late Sunday. Ron called 1st thing Monday. I explained our situation and that the water was turned off so no rush. He was here the next day and fixed the problem in 10 minutes. To add to that, since we were already paying for the call, we had asked him to move the filter location. He said he would not suggest it, because of age of the filter system we should wait until this one died; the new ones size might be different. We've used other plumbers who would have been more than happy to charge us to move the old one. He's honest and is not out for the quick buck and cares about his customers, we will always use A.C.T. Plumbing. As a side note, he's a Hampshire business. Keep it local!

Bruce, the owner operator of Cameron's HVAC and Plumbing came to my house on a Sunday because my…read moreair conditioning didn't work. He did a great job. Yes there was an upcharge for weekend service. But I was glad for his help. It is 85 today. Bruce is very experienced. He comes in his work van with his name on the side. Inside are all the various tools and extra parts. I originally asked for Bruce to come to replace a run capacitor, which he did, but he explained that it was another part which caused this part to fail. Because he keeps extra parts in his van, he had to part so a second trip was not needed. I also asked Bruce to check my freon pressure which he did. My house is 17 years old and it is normal for the pressure to go down. I needed 1/2 lb to improve the cooling speed of my air conditioner. What I liked about Bruce is he explained thoroughly what he was doing and why he was doing it. This was important to me because we did more than I originally though, but it was work that needed to get done, I understood his explanations and I am glad to get it all fixed at one time. While Bruce was here I also asked him to look at my water heater and give me an estimate. My water heater is 17 years old and I think it is going to fail. Some HVAC companies will tell you that a air conditioning unit of 17 years will need replacement. My advise to you is to find an HVAC pro you can trust, like Bruce and only replace what is needed. Everything breaks down after a while, but don't just replace something because it is old. Replace it because it is no longer cost effective to fix. Highly recommended.

Thank you Bruce for inspecting my central air and assessing the cause of my A/C leak…read more Very friendly & knowledgeable. Will do business again!

Keith and his partner were great! Prompt and courteous, they went right to work and quickly fixed…read morethe problem while explaining it in detail. Great service, very fair pricing. Give him a call!!!

Very nice guy I think his name was Logan very prompt and I was very happy with the outcome…read morereasonable too

I would not recommend Walter. I had a confirmed appointment and took a vacation day from work to be…read morethere. He did not show up or communicate at all. When I followed up, he simply said he could come Monday, with no acknowledgment of the inconvenience. Very disappointing and unreliable.

came right on time, did the job in quick time, professional like and…read morefor a good price, too. Will recommend to others for sure.

Fixed my drain issue at about half the cost of the of the other places, with fast open…read moreavailability. Highly recommend!

They were quick to respond. However, they never got back to me. I had to find someone else to get…read morethe job. Don't leave people hanging.

Arrow is fantastic. I had a drainage issue that others had overlooked that was causing really…read moreunpleasant odors. Arrow sent out a tech who quickly diagnosed the problem, and then John came out a few days later to inspect and formulate a plan of attack, which involved some creative problem solving. I really appreciated all of the thoughtful planning. I then received a very reasonable quote, given that it was a major project that would take an entire day. Bruce then arrived on the project day and knocked it out of the park. He did excellent work and kept me informed throughout the process. Really nice guy and great plumber. A few days later, John called me to check in to make sure everything was working okay. And then I got an invoice that matched the quote. Overall I could not be more pleased. Honest, professional work is hard to come by these days, and these folks delivered it. Arrow will be my plumber going forward and I would be more than happy to recommend them to others in the Libertyville area.

Technicians they send are not experienced and work slowly causing the overall job to cost a lot…read more Arrow used to send expert plumbers, but has gone downhill. Will not use them again.

I would not hire as they don't stand behind their service. They installed a water heater which is…read morethrowing an error. They told me to contact the manufacturer. That does not seem to be appropriate customer service.

Do not hire this company if you are on well water. They do not know what they are doing. They made…read moreseveral big mistakes at our home that caused the water in all our kitchen sinks to be full of iron deposits. Now they will not even come to reroute some piping to fix the problem that they caused. I DO NOT recommend them.

Not even 4 years old. Should this have happened? And why. Poor quality product, and workmanship,…read moreperhaps, not enough attention to detail? I learned my lesson huh. Wish I could add the rusted photos. A O Smith was the product name. Water heater.

These guys are very good at what they do but ridiculously expensive! I have know doubt you could…read moreget the same service in the area for considerably less. There appears to be know interest in establishing a relationship for future service needs but rather a focus on maximizing the charge per service call.

I was highly impressed by Service King! Great service...fair price and kind technicians!! Will use…read morethem in the future!

We first contacted Service King (Jason) several years back to remove an in-sink garbage disposal,…read morethen over the years, have called him back to replace a kitchen faucet, 2 shower (1 tub) faucets and a sump-pump. Latest service was a drain replacement The extent of and costs for each project varied, as we expected, but the promptness in returning calls and showing up, the professionalism and courtesy are always consistent. We joke that plumbing is a dirty job, but Jason and his team keep it all contained and clean. He definitely leaves things better (fixed/replaced) and cleaner than when he got there. We've had to work with him from out of state to address concerns with a recent local service, and he honors his workmanship warranties, not to mention patiently ask questions to understand the situation before diving in to figure out what, if anything, is wrong. Jason is a no-nonsense, straightforward guy, which we really appreciate. He doesn't haggle, tells you whether he can do the job, how much it would cost, and when he can do it. We've read some of the negative reviews about Service King, and honestly, some of those comments sound a bit more like the result of a bad experience that the customer also played a part in. In our many interactions over the year with Jason and his crew, we feel like he has invested more into ensuring the work he does for us is the best. This is why we have called him back so many times. At this point, we just accept whatever price he tells us, though we feel he is very fair and honest, because we trust he will take care of our needs. For an aging home, we still have a long list of services we can call Jason on, and at some point, he will have helped us update/replace pretty much everything that helps this home run. If that isn't trust in good, quality service and work, then we don't know what is!