Drove over an hour to this dealership to see a specific car, only to be told when we arrived that…read moreit wasn't even on the lot--and to make things worse, they had "lost the keys." Completely unorganized and a total waste of our time. The salesperson apologized and promised he would personally drive the car down to us later that day to make it right... and then completely ghosted us. No follow-up, no explanation, nothing. If you value your time and basic communication, I would strongly recommend going somewhere else.

Family run business. Go out of their way to help customers. Very nice selection of vehicles and…read morelenders.

My wife and I bought a an '06 Honda Pilot from Joe that was well below book with 96k miles. The…read morecar was super clean with carfax included viewable on cargurus. We met with Joe late on a Saturday night and he drove to us in Allentown early the next week so we could have a mechanic take a look at the car. The car only needed some minor parts to make it a 100% which Joe took care of. Also, the check engine light came on shortly after we officially bought the car and were driving it home. Joe took care of that too replacing two O2 sensors. Honestly, these guys are top notch. They pick up quality low mile vehicles from Philly to sell up here where the car selection is much poorer and provide customer service that is over and beyond. They even offered to install a dvd system and rear view back up camera for us that we bought on Amazon! Give these guys a look the next time you are in need of a good used vehicle that will not break your pocket book!

knowledgeable and friendly staff, clean cars, very affordable and they come with a warranty. lot is…read morea little back off the main road hiding some really great cars. was very happy with my experience here.

You'll go far in your quality car from NFR! Dominic will get you the best deal on a used car and…read moreif you need mechanical work Dave will fix it right! They do it all, give em a call! Dominic is the Air Conditioning Nazi! If your a/c needs servicing he will not stop till it's blowing colder than the frozen artic winds of the North Pole Tires.... No problem they got some of the best deals around Batteries.... They got top quality interstate batteries for sale

I have been driving Nissan vehicles for years. This service facility is brand new and spotless…read more The attention to customer service is the best I have ever seen, and I have been very happy after several repairs and regular maintenance activities plus the technical reports on the condition of my vehicle attached to my bill are second to none. I have seen my share of "garages" and car service managers over many years for Nissan and others - this place is a gem and a credit to their brand.

From the owner: Our hours in the hours section are for sales…read more Service hours are: Monday 7:00AM - 7:00PM Tuesday 7:00AM - 7:00PM Wednesday 7:00AM - 7:00PM Thursday 7:00AM - 7:00PM Friday 7:00AM - 7:00PM Saturday 7:00AM - 6:00PM Sunday CLOSED Express service hours are: Monday 7:00AM - 7:00PM Tuesday 7:00AM - 7:00PM Wednesday 7:00AM - 7:00PM Thursday 7:00AM - 7:00PM Friday 7:00AM - 7:00PM Saturday 7:00AM - 6:00PM Sunday 9:00AM - 2:00PM

We drove quite a distance to this dealership for a specific vehicle. I was apprehensive considering…read morecar buying can be a headache but not at this place the service was amazing and everyone was so friendly and helpful. We were able to grab a great deal. I would recommend this dealership to everyone. Special thanks to Miguel and Pat!

Salesman and prices good and vehicle great condition but forget the service department this seem to…read morehold true with every Alexander dear ship I ever dealt with. They either don't fix the problem or your vehicle came out with more issues than when you drop it off.

Called to get price on tires. Quoted for Hankook tires. Went the next day to have the Hankook tires…read moreput on. They put Prinx tires on instead of Hankook. Tried to talk to Mark the owner and he told me I had to talk to Laura the counter person. She started yelling at me and told me she never quoted Hankook, told me to shut up and was very rude! I was a repeat customer BUT NEVER AGAIN!! BEWARE....he's losing a lot of business!

Great people, great service...fair prices. They've been taking care of my 2013 Hyundai Elantra…read moreLimited since 2017. They are professional and yet warm and friendly and have gone above and beyond many times when I needed my car checked for something. Recommend 100%

Independence Toyota is a small dealership located right outside of Hazleton, directly across from…read moreWalmart. I have been here twice for warranty work and they have been nothing but easy to work with. Service entrance is on the side of the building with two covered drive-up lanes. The waiting area is nice enough for a dealership with seating, Wi-Fi, power outlets, and coffee. My second appointment was also completed faster than expected, another plus. Overall, Independence Toyota was the right choice for my warranty work.

My driver side window was stuck , told me they couldn't look at without charging a $150 plus tax…read morediagnostic fee , very ignorant and legalized robbery , bought last 6 cars here brand new , every time we come new fees , last time here thanks Toyota , time to move on.

I purchased a fair condition high mileage American SUV from this dealership over two years ago on a…read morebuy-here-pay-here loan process. The loan was ten months long at $300 a month payments, split biweekly as were my pay periods. I had the lovely gift of family and my own dually noted financial efforts to help obtain the vehicle, maintain it, and make it to the finish line paying it off. After myself making exactly ten months of payments my loan was paid off as agreed. A title was mailed to me VERY promptly thereafter. I had one encounter during my loan where I was unable to pay. Not only did the dealership lend a deferral for 14 days and when I doubled up on my payment the next pay to square up they made sure I would not be strapped first before taking the money. YES, during my loan my vehicle broke down several times and it did take a couple tries before we could pinpoint some electrical issues with the vehicle (which have since been resolved) and it was annoying... but the vehicle is still running 248,000 miles later... I bought it with 200K hence the high-mileage intro earlier. Customer 1 Auto also offers a mechanic bay with newly staffed mechanics that know their stuff... This is the first vehicle I could say I actually had last long enough to have renewed the registration on, as an owner, twice. There are a lot of swindler car dealers looking to make a good deal fast to get their commission up, and then there's Customer 1 Auto. This is a local family ran business that's been there for many years with the same management. They have good intent to have good vehicles and good people working to make money selling cars and help people get into them. Best thing is to get your carfax so you know what you are getting, do your research and don't overspend. If they take the car back because you can't pay that's not their fault. MANY times people will say "this dirtb@g car dealership is a rip off" AND/OR "that car sucked anyway" but then they forgot to say how great the car was while they were driving it and not paying though.... Do your research online, pick your car, call for info, and see what they got to offer you.