Always helpful Always knowledgeable…read more Always friendly Always well stocked Always fast What else could you ask for from a neighborhood hardware store?

Great grandpa works the counter Friendly guy, but don't go…read moreto him for advice he won't be able to give you any. This little shop doesn't have a lot of everything but has everything you'll need. They have propane hardware all sorts of supplies for carpentry and garden stuff as well.

Tried and true experts and super helpful. I have done business with both sides of the parking lot…read moreand will do so for as they are around. This type of store is a dying breed, but you cannot buy what they have on Amazon. We purchased our door hardware 26 years ago and our sales person still remembers my name. the broken bolt in my door latched was repaired at no charge-26 years after the sale. full set of stars for the bunch at Capital! Jerry and Diane!

Forget have a Good selection of hardware not found in other places. Friendly knowledgeable staff.read more

Karin, Thank you so much for your help this morning! Fantastic one on one customer service! Like…read morehonestly, your sweet heartfelt gesture just made my day! You're awesome! Your shop is lovely and stocked! I went when you first opened, and I don't know why I don't stop in more often?! It's so inviting when you walk in. I love the displays, the gifts galore, the friendly customer service and your options! It's a one stop shop! I like that you have a big selection and your prices are comparable to any other hardware store. I love the knick knacks! Thank you for having a big smile and being so personable too! ‍So folks, I recommend, 5 stars, if you are in the neighborhood, stop in, browse around, it's not crowded and you get front row parking.. pick up a gift, a hammer, some paint or even some pull handles! Haha They have it all!

Went to Channel City for the first time this afternoon looking for an O ring and plumber's grease…read moreto fix my leaky kitchen sink. The young man behind the desk was extremely helpful in locating those items and I was in and out in a flash. I've never been here, as it's kind of tucked away behind Chuck's on State, but I was reminded by my wife to go here instead of the big box store in Goleta or the hardware store on the Eastside and I'm so glad I did. Plenty of parking, too, just go around back. I'll be back.

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Jonathan, Thank you for your excellent customer service!…read moreThe past couple of times I have been in, you have always been approachable and helpful! You got me dialed in with plants, pots, soil and a bird bath!! You're awesome!

I was looking for a barbecue for my hubby's bday. A nice man named Will helped me, we talked about…read morethe variety of grills. The pros and cons of each one keeping no judgement. He asked when I wanted the grill, I told him in 2 days. He replied I can have it put together and delivered by 4:00. Sure enough he showed up with the most beautiful barbecue and he helped me put it in the special birthday spot.We discussed the history of the Goleta Ace Hardware store and his dedicated family.Im forever a customer. Thank You Will

I always loved to visit all the Ace Hardware's when I go out of town. They had a great yeti…read moreselection, which is always the first thing I look for but also enjoyed looking at the plants. They had a great Traeger selection of barbecues too. The staff was very, very friendly and attentive to anything we needed and quite a few on the floor walking around. I would recommend coming to shop here for any of your household needs

This is a small but mighty garden nursery. Pretty much everything you need with a few extras…read moresprinkled in. The indoor area with garden decor and houseplants was a nice surprise. For locals, this place is worthwhile.

Called to see if they had a product. Knew they were only open for another hour. Guy said, Come and…read moretake a look. See you soon." then hung up.

I have been going to CCL for about 8 years now, my wife at least 12…read more It is like visiting family, they are always cheerful and ready to help in any way they can. If they don't have the answer they will get for you!! They might not always have everything, but, who does? Thanks for being there during these crazy times as well as in normal times. Thanks to ALL the staff, even those we don't see in the back office!

I was fed up with HD etc. and decided to try Channel City Lumber. The service was excellent and…read morethe prices are pretty similar to HD if not lower in many cases. The employees were personable and helpful. They are connected to ACE hardware as well. This place is now my first stop.

Cabinet issues and store employee Anthony D'Amico was great! Great assistance in selection and…read moreordering-a pleasure to deal with!

Just left at 2:02pm on Monday August 10th Having an awful…read moreman be totally rude to us at the pro checkout. We were standing for a while noticing there was no scanner and the checkout guy was completely ignoring us while chatting with another customer. I simply asked him an easy question of "is there a scanner for this checkout" and the guy went on and on lecturing us about being the only person there and that he can only go so fast blah blah blah. We just asked a simple question and he was insanely rude intentionally trying to embarrass us. Even the guy he was helping was completely annoyed by him. And this happens EVERY time at this MISERABLE Home Depot. - Train your staff better. We as long standing members of the community and business owners, do not like being rude to - especially when we are kind. Luckily Amazon exists. Never going back after that awful experience. Will post to local community pages as well.

Very helpful staff! If you can't find it at the big box stores this is the place to go. In fact…read moreyou get way better service here. No wandering around trying to figure it out yourself.

Overpriced ridiculous bad service they take advantage of people I need to make this message long as…read morepossible

I really like this place. Stumbled upon it by accident needing some screws (No clue what size,…read morejust had a single one I need more). The guy inside is always helpful, not pushy, and nice. I've been here 3 times saving my trips to the hardware for when I'm in this area so I can specifically give them my business. I have a 15 minute maximum at most big box stores because I can't stand to be in them any longer then that. I always make an extra stroll around here in case I see something I forgot I needed.

Convenient...IF you live close by…read more This place isn't a fully loaded hardware store. It's just the basic necessities...kind of like how City Target is smaller than a full sized Target. I was expecting posh, hoping to find some cool things here...but no...just the basics. One guy made no eye contact whatsoever, so I assume he didn't want to be bothered with questions, but another guy made effort and asked me if I needed help. He went above and beyond. Thank you. It wasn't what I was looking for, but I found an LED night light and a huge oversized carabiner that I'm using as a keychain