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    Haynes Automotive

    3.0 (1 review)

    Services - Haynes Automotive

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Haynes Automotive Photos

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    16 years ago

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    Richard's Automotive Repair

    Richard's Automotive Repair

    (13 reviews)

    I just went in today for my very first business experience with Richard's automotive who is owned…read moreby Jim and Megan and I have to tell you today's experience was the best in Customer Service that I received a very long time.. Everything that I asked for was met with with the utmost gratitude and sincere desire to provide the ultimate customer service. This is a family owned business, not impacted by corporate decisions. They are in our local community and deserve our sport. I had an oil change on my Lexus, and it was the same level of customer service as if I had gone to the dealership actually, it was better because they genuinely cared about the relationship that we had between each other.. I may have paid a little more than I would have if I had gone to some other large churn them and burn them and oil change facility. They have absolutely earned my business and respect.

    My experience with Richard's Automotive is far different than most of the recent reviews. I was…read morehoping Richard's Automotive could fix a coolant leak in a Ford F150 Turbo, a 13-hour billable repair and about $2,300.00. After 10 days (eight working days) and multiple excuses/lies I got my truck back with the front tires rubbing when turning, turbo leaks, and a check engine light with a turbo error displayed within 20 miles of pick-up, all documented by Ford. I gave Richard's Automotive the opportunity to be a responsible business and make good on their bad repair, they chose to defend the undefendable. Luckily, Ford was able to correct their incomplete or poor repair, provided video and written evidence that Richard's Automotive did not complete the repair correctly. Unfortunately, the Ford repair of Richard's Automotive negligence cost me an additional $1,400.00. I warn potential customers of this: if your repair is taking too long and the excuses pile up, you should be concerned with the quality of their work. Don't drive off without first test driving the vehicle.

    Haynes Automotive - autorepair - Updated May 2026

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