What could improve? An actual visit with the vetinarian w/my pet in hand since you required it as…read morepart of an annual rabies vaccination. Not a vet tech and not ever again will I allow vaccinations and treatments to be administered in the back while I wait in the lobby and am told I can check out. Also of note, when I entered I stated I needed my dog needs an annual rabies shot and 2 months of nexgaurd plus. I was not told until after checking out that they were out of the dose needed and was offered other brands. They ended up finding 1 but still. Today was not at all what represented any vet visit I have ever had with any of my pets in the past 33 years of having them. If this is normal,We will have to find a new vet.

Great service and friendly staff. I take great care of my pets and figure the sickness out quickly…read more My pets are in better hands with them.

Exceptionally great veterinarians and pricing that does not break the bank. If it's an animal they…read moreprobably treat it. No appointments, but wait time is under an hour.

I took my dog in on Monday because she was not acting like herself. After bloodwork, I was told she…read morehad a pelvic infection and needed surgery. I paid around $800 total for the procedure and care. After surgery, I was informed that it went well and that she would likely be able to come home once she started eating again. Unfortunately, she later passed away. What made this experience even more heartbreaking was the communication. I only received one phone call, which I unfortunately missed, i wasn't able to say goodbye to my dog. It was devastating knowing she spent her final moments alone in a cage surrounded by barking dogs. I understand complications can happen, but I truly feel the seriousness of her condition was not clearly communicated to me after the bloodwork and surgery. The long wait times and lack of follow-up communication made an already painful situation even harder. I brought her in because I trusted she would receive the care and attention she needed, and I left feeling heartbroken.

The service was arranged through my veterinarian hospital and I did not know it was through…read moreHeavenly Pet Cremations until the precious remains of my dear Tofu was returned to me. Enclosed and presented in a privacy package was a kind note from Heavenly Pet Cremations along with a card from the staff of my vet hospital. Every item was placed neatly and with evident care within the package. You have made a tough moment easier to process and I am grateful to know care was extended for his gentle soul to rest peacefully. Thank you for the preservation of a beautiful memory.

We had to let go of our Beau a week ago today, and chose private cremation through our vet, which…read morewas Heavenly Pet Cremations. I'm so grateful, they used this company. The box was perfect, the lock of hair, paw print (very unexpected), and poem enclosed was so special for our little buddy. This was the hardest day of our lives, we are so grateful for their thoughtfulness and kindness.

Professional and thorough exams done by vet and staff members for my beloved pets. Staff were…read morecalming for my teenage cats.

They answer the phone! They take walk ins! The staff is friendly! It's not overcrowded! The prices…read moreare reasonable!