By far the best animal clinic I've ever been to. Worth a drive up there. The folks are just…read moreoutstanding. You do have to get there early because they don't take appointments. But their prices are spot on and I'll go to them them every time I'm in the area.

Neutered only one testicle…read more. Angry, hurt, disappointed..where do I even begin. I live in Dallas. I drove 80 miles to get my Sheru neutered. I work full time and don't have days off very often. This place was the only place that does walk in surgeries which I was happy about. As soon as I walked inside, I felt the worst energy possible. Everything in me told me to just go home despite driving 80 miles to get there. The front desk girls are just horrible. Customer service was awful, I didn't even get a hi from anyone. Nor was I told the price of surgery, how long it will take, what they were doing, when they were starting..nothing. The front desk girl just told me to bring him inside (he was in the car) and that's it. I took him in from the back of the clinic where they keep the pups post surgery. One of the cages was DROWNED in blood and it was unsettling. Since there was absolutely no communication, I finally asked the girls in the back WHILE they were sedating him in front of me "No one really told me the price, how much would it be?" They snarked at me and said it's my responsibility to ask the price myself (she said $200). Fast forward to later when I pick him up, thank the heavens he looked fine and even had energy to hop in my car seat which I'll give this clinic credit for..thank you guys for not butchering him. But guess what..THEY CHARGED ME $250. That's not including the cone and pain meds. I told them this wasn't the price I was told. 30 mins of back and forth, they fixed it. When I left the clinic and arrived home in Texas, unfortunately that's when I noticed they only neutered one testicle. Please look at the pics below.. I called the clinic 20 times (different parts of the day)..no one picked up. And when someone finally did, they implied I'm lying and how "unusual" that sounds. Please tell me why I'd be lying driving 160 miles in total for my dog while having one testicle removed. Needless to say, this place is absolutely awful and they genuinely do not care about your pets. They are just running a business. I now have to spend more money to get the other testicle removed. So ridiculous and upsetting.

Exceptionally great veterinarians and pricing that does not break the bank. If it's an animal they…read moreprobably treat it. No appointments, but wait time is under an hour.

I took my dog in on Monday because she was not acting like herself. After bloodwork, I was told she…read morehad a pelvic infection and needed surgery. I paid around $800 total for the procedure and care. After surgery, I was informed that it went well and that she would likely be able to come home once she started eating again. Unfortunately, she later passed away. What made this experience even more heartbreaking was the communication. I only received one phone call, which I unfortunately missed, i wasn't able to say goodbye to my dog. It was devastating knowing she spent her final moments alone in a cage surrounded by barking dogs. I understand complications can happen, but I truly feel the seriousness of her condition was not clearly communicated to me after the bloodwork and surgery. The long wait times and lack of follow-up communication made an already painful situation even harder. I brought her in because I trusted she would receive the care and attention she needed, and I left feeling heartbroken.

What could improve? An actual visit with the vetinarian w/my pet in hand since you required it as…read morepart of an annual rabies vaccination. Not a vet tech and not ever again will I allow vaccinations and treatments to be administered in the back while I wait in the lobby and am told I can check out. Also of note, when I entered I stated I needed my dog needs an annual rabies shot and 2 months of nexgaurd plus. I was not told until after checking out that they were out of the dose needed and was offered other brands. They ended up finding 1 but still. Today was not at all what represented any vet visit I have ever had with any of my pets in the past 33 years of having them. If this is normal,We will have to find a new vet.

Great service and friendly staff. I take great care of my pets and figure the sickness out quickly…read more My pets are in better hands with them.

THIS WAS THE BEST VET TO EVER TAKE ANY ANIMAL TOO!!! 10/10 recommend. Dr ferguson was great with…read moreour animals and the facility was very nice and clean.

Just a very good place. I have NOTHING bad to say. Loved the front desk girls & Dr Fergusonread more

Please here my warnings!! I can not say strongly enough…read morehow absolutley HORRIBLE Katie Hayes practice is as a veterinarian in my experiences and many many people I have spoke with! But I will only speak for myself . PLEASE, for your sake but most of all your horses sake, take them anywhere else! I could tell you the night mares and money her partices have cost me and my horses and may one day if I have a couple of extra hours! This is not a fresh wound for me but felt compelled today to state my heart felt plea of warning for someone that might read yelps reviews about Katie Hayes. Don't prove me right! You will be kicking yourself because you have been forewarned. I wish she was even adequate enough since she is the closest equine vet around, but I will & do drive miles and miles to never use her again. NEVER! I will say that I did say that I would never use her once before several years ago and then used her for a simply procedure last year that one of my older horses needed on a holiday and guess what my horse even before getting him back in the trailer was at deaths door of what she did to him. She even said "you know, he propably won't make it through the night" She is COLD and only money driven. She charged me several++ hundreds of dollars because of all the meds he now need because of what SHE DID to him. I can and will confidently say I WILL NEVER EVER have her touch a horse of mine again. Looking back my horses where NEVER EVER diagnosed correctly and what ever she did and or did not do cost my horses so much more pain and me more money. I believe with ALL MY HEART that is her plan.