The team at Sal's is outstanding- from helping coordinate the rides to the drivers it was a breeze…read moreto transport a group of 30 from MRY, SFO, and SFC and back. Kimberly was a delight to work with- prompt and professional and always had a speedy answer. Sal's is my first call next year.

We hired Sal's Services to celebrate a birthday and take the limo from South Bay to SF and back…read more Everything was smooth from enquiry, quote, service and follow up. The driver was experienced with driving vehicle in the city terrain, familiar with photo spots and flexible when we ran over the reserved time. Would highly recommend Sal's limo.

When the cab company I'd reserved failed to show up to take me to SFO, I called Rod Yellow Cab…read moreCompany at 5:30am and they came over right away! Saved my trip and I'm very grateful. Would definitely use this company again but preferably not at the last minute. :)

Rodrigo is prompt, polite, nice to talk with, has a great attitude and perfect driver! Anyone…read moreneeding a ride on the Peninsula should call him!!!

Long time customer of 14 years and surprised I haven't dropped my words of wisdom with this…read morecompany, Merit does not disappoint with punctuality and great customer service. Over the course of my 14 years of using their services, being the millennial that I am, i've tried other taxis before but this one takes the cake for being consistent and reliable here in the bay area! Whether it be using the website itself or calling in to book (which btw, their number is 24/7 or even texting too!), someone is always there to pick up your call even on the busiest hours: Having a consistent driver each time helps and they would appoint another driver if your regular driver is busy. I've pretty much have been driven by all the majority of their drivers by now and they go above & beyond. From booking over the phone to physically being in their vehicles, the drivers they have on staff - each have unique personalities and despite the last minute calls I make, they STILL provide great service each time - from handling my luggages along with making sure the vehicle is clean per trips they make, the drivers sometimes provide free water and hand sanitizers on hand for me to use, or simply remembering your face to spark up random conversations to make the time fly by or keep me awake if I need them to. Even dispatchers recognize my number whenever I call and as swift as they can, they're done in 30s-1m from being a regular user! (They take cash or card, or when you book online, your card information is saved so them They provide services within reach of SFO airport or even able to drop off in far off places from time to time - booking in advance is always a FANTASTIC thing for me as they always secure a driver each time I do so. And the request for your usual cabbie, your regular driver can contact you on request or using the app that notifies you along with an automated text message (which btw, it is VERY convenient in the early/late hours when i order my pick ups and don't want to wake anyone up) Cheaper than Uber and Lyft, I recommend using cab services all over again as they have a more reasonable price - consistency and customer services is more personal, better and key for a great company. I am actually recommending everyone to use Merit as they have been there for as long as I've known. Great for the nostalgic people out there too that are like me, that prefers the older methods of getting around. Ever wanted to re-live those moments from before? It's like a cabbie montage of sight seeing in the movie scenes... .

Merit Taxi and their driver Rohit absolutely amazing customer service was spot on. Car was clean on…read moretime and helpful. Highly recommended

Always on time with great drivers. My go to whenever I need a shuttle I recommend them 10 plus…read moreprices are reasonable. I have used their company multiple times.

Courteous, Professional, on time, good driver. Respectful of privacy. It makes everything very easy.read more

We had two rides. One to SFO and the other home from SFO. The first ride was lovely. Nice, helpful…read moredriver, smooth ride, not too fast, not too slow, extremely clean vehicle. The second ride was not OK. The driver was rude, selfish, and generally not fit for this type of work. I had to call the company during the ride, to get the window lock turned off. A 50% positive rate for the driver isn't good enough to return.

We used their service few times and we had great experiences ! They were always on time, attentive,…read morehelpful and professional. Cars were clean and smells good ! We will definitely use their service again and recommend it to anybody who wants limo service!

I have been an avid customer of Bay Star Airport Shuttle…read more The Driver is prompt , courteous and friendly. The driver is very thoughtful of the needs of the passengers especially the elderly. He assists in helping the elderly in getting in and out of the Sprinter to prevent any falls. He is a very careful and a safe driver especially in the freeway and busy streets of San Francisco. The Sprinter is also immaculately clean and smoke free. Our group's favorite driver is Harry. God bless him, Sonja and the staff of Bay Star Airport Shuttle.

Another wonderful experience with Bay Star Shuttle! As always, Sonya was patient with all the…read morequestions for a large group. Harry was prompt for a 3 a.m. pickup and got our church group to SFO in a timely manner. Our family will continue to use them for our family trips and if my church group needs another large group pick up, there will be no hesitation in scheduling with them again. I will continue to recommend them because I know they are trustworthy and offer the best service!

I needed to transport 3 ski bags with separate luggage for a family of 5 for a ski vacation to…read moreColorado. I thought about either doing an Uber/Lyft or trying to drive our own van and park at the airport. We ended up going with Premier and glad we did so. They were very responsive, confirmed our reservation quickly, and handled both our pick up from home at after we arrived at SFO, and were right on time without any delays. I would definitely use them again!

Very appreciative of the service and coordination for this event. Traveling with students is…read morestressful but our drivers were incredibly punctual, safe, and courteous. A student even left her wallet in the vehicle and the driver brought it back promptly so we didn't miss our flight. Thank you so much!

DO NOT USE THIS SHUTTLE SERVICE EVER!…read more Felt trapped, pushed, and shaken -- never again I used this company in Aug 2025 from the SJC taxi/shuttle stand for a quick two stop trip to Sunnyvale during a business trip. The driver said the trip would be "about $65" for the first stop but there was no meter running and no posted rate sheet in the van. When I asked to continue from the food pickup to my hotel a few minutes away, he suddenly demanded $20 more and started becoming aggressive. I said I'd pay the lawful fare (meter or authorized rate sheet) and asked to see the pricing sheet, since none was posted. The $20 extra that he came up with off the top of his head for an extra few mins of driving seemed suspicious and made me wonder if even the $65 was accurate (Lyft had quoted me $29 for the same trip to the first stop just minutes before I got into the shuttle). Things escalated fast. The driver raised his voice, blocked my access to the door of the van so I couldn't get out, and refused to give back my luggage unless I agreed to his price (which is grand theft felony for items over $950 since drivers cannot hold luggage hostage EVEN if a passenger does not pay). After he let me leave the vehicle, I said "excuse me" (since he was blocking the van door) and reached toward the door/compartment to take my bag. He then grabbed/locked my arm and shoved me back hard from the vehicle! I felt unsafe and trapped with expensive work and personal equipment in that luggage, so I yelled at bystanders to call 911 and did so myself. Several Sunnyvale PD officers arrived and de-escalated the situation. Even with police there, the driver couldn't show a meter or couldn't produce an approved rate sheet validating his $65 or $20 fare quotes. He pulled up a "taxi meter rates" PDF on his phone to show the police, but he'd never used a meter. Later, when I paid the $65 by phone to the company to settle and move on, the company still wouldn't send a proper itemized invoice (no pickup/drop addresses, no rate calculation) even after multiple emails requesting the rate sheet that shows $65 as the authorized flat rate from SJC to this area of Sunnyvale. I've disputed the charge with my card issuer who reviewed the case and credited it back to me. This wasn't a simple "fare disagreement." In my experience, the driver used my luggage as leverage and got physical when I tried to retrieve it. I've provided video of the incident to the airport's ground transportation office, and requested an investigation. Bottom line: I left this ride shaken and furious. If you care about safety, transparency, and lawful pricing, avoid A1 Classic and choose literally any alternative (rideshare or a taxi that actually runs a meter or follows a legal airport filed flat rate). This is totally a scammy company that quotes illegal price rates and has drivers who will threaten, push you, arm lock you and hold your luggage hostage if they feel like you won't pay them. The funny thing is that this was a work trip, so my company would be paying the fare so this entire fare dispute issue was just in the driver's head and he very quickly and incorrectly assumed I was not going to pay, when instead I was simply raising some suspicions of how he randomly arrived at the $20 extra fare for a few mins extra driving. But fare dispute is one thing - thinking you can threaten, block the exit from the van, shove, arm lock and hold hostage luggage until payment is received is an entirely different matter! Note that there is another review with this same driver making another passenger feel unsafe and getting aggressive. ------- Editing my review to leave this note to reply to this shady company's management reply below. My reply to management: - It is simply illegal for a taxi or shuttle service from the airport to tell the passenger a price (such as a flat rate) that is invalid to begin with (which cannot be corroborated with a rate sheet at the destination) and then demand the passenger to pay. For example, they cannot say "price will be $2,000" and then demand that you pay because you continued the journey. - There is no requirement for passengers to mention further stops. Note, the company reply was left on Aug 29, 2025: "I respect you as a customer but how much lie you can say. You were told the price before you entered the van for one stop and you never mentioned the second stop. You gave the address to the first stop and how will the driver know you want another stop. If you are getting a cheaper price from Lyft why didn't you take it and why did you come in the taxi line. Why didn't you ask for a rate sheet before you left the airport. The police found that your at fault because you were cussing and pushing my driver I have the video. You paid over the phone and still blaming the company. No body forced you to pay you called us as the driver left empty handed after waiting 2 hours. Thank you so much and have a nice day."

I highly recommend this reliable professional and courteous service Kumar overall made the service…read morewe will be using their services again thanks Kumar

I would like to say I am very pleased with the overall service this company provides!! The…read morecommunication from start to finish was fast, efficient, and professional!! I would recommend this service to anyone needing to get to the airport!! ABC Airporter is the BEST!!

Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.