1. Hayatt

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Redwood City, CA

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1 year ago

Great service the car was clean and the driver was on time and very professional I would definitely use them again

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3 years ago

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3 years ago

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We had a fantastic ride with Omar, he was terrific! The whole experience from getting the ride set…read moreup & the follow up & emails to confirm thisngs are on track - very professional. There is no other car service I would ever use!!!

Arranged a car through NLS from SFO to Menlo Park for my wife and daughter was told the driver…read morewould have a car seat for her. Driver showed up 35 min late with NO car seat. My wife told me driver was pushy as she expressed her concern about getting in the car without one. Driver was very rude and told her she would be charged whether she got in the car or not and expressed that she had to hurry and make a decision because he had another trip that she was going to make him late for. She ended up getting in and driver was weaving in and out of traffic driving recklessly and fast, she asked him if he could slow down a little because she was feeling uneasy. He then told her that he's driving faster because she made him late to begin with. I called to complain about everything and spoke to a gentleman by the name of Rashad and a gentleman he was NOT. Rashad told me that the original driver couldn't make it and another one was sent and that these things happen, he was NOT remorseful at all and was pretty much laughing at the matter with his response being sh*t happens sometimes and began to tell me if my family got in the car when the driver got there he wouldn't of drove like that. Horrible Experience!!! If I could give negative stars I would.

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Hayatt - limos - Updated October 2026

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