It is my pleasure to write a review for my experience with Sal's Airport and Limousine Service. I…read morewas researching for a ride to and from Oakland Airport. I had talked to a few companies and then lucky me I called Sal's and talked with Kimberly. She was very professional, communicative and great phone skills. She sold me! I am so pleased. My drivers were Juan and Cedenyr. Two of the best! They were both professional, communicative and punctual. I was offered water and made to feel very comfortable! I will definitely use them again. Keep up the good work and thank you again.

Sal's is hands down the BEST! This review is long overdue. Anytime I need a ride, they're there for…read moreme and my family - and I mean every single time. We've been using Sal's for many years, and they've always been reliable, professional, and incredibly accommodating. The vehicles are clean and comfortable, making every trip to and from SFO stress-free. It's rare to find a company that delivers such consistently outstanding service year after year. Great people, great service, and the only car service we trust. Highly recommend!

When the cab company I'd reserved failed to show up to take me to SFO, I called Rod Yellow Cab…read moreCompany at 5:30am and they came over right away! Saved my trip and I'm very grateful. Would definitely use this company again but preferably not at the last minute. :)

Rodrigo is prompt, polite, nice to talk with, has a great attitude and perfect driver! Anyone…read moreneeding a ride on the Peninsula should call him!!!

Merit Taxi and Rohit, the driver, saved me this morning! I had actually scheduled an Uber ride and,…read moreeven after confirming the ride, they NoShowed. That was Uber, Merit saved me. I was lucky enough to call their number and I got to talk to a human. First point for Merit. Then, they sent me Rohit right away. I needed to get to an urgent doctor's appointment. Rohit got my walker in the car and got me to my appointment safely AND on time! To me, that's huge and it shows that the company and its drivers care. And how rare is that in this day and age? If I could give Rohit and Merit more stars, I would. Five isn't enough. Thank you, Rohit! Thank you, Merit!

Merit Taxi and their driver Rohit absolutely amazing customer service was spot on. Car was clean on…read moretime and helpful. Highly recommended

The minute our plane landed, I received a text from our driver that he was waiting nearby and to…read morelet him know when we had our bags. He was at the curb within minutes of my text. Our driver was courteous loading our bags and making sure we were seat-belted and ready to go. There were bottles of water for is and the car was immaculate and comfortable. I am unsure of the spelling of the driver's name but it was close to "John". He was an outstanding driver and I will definitely ask for him specifically. After a long trip, a Walnut Creek Airport Service pick-up is the perfect way to end it!

I requested Walnut Creek Airport Service very intentionally knowing my ride would be comfortable…read moreand I wouldn't have to worry about anything. Thank you

Reserved a stretch limo for our wedding day. Staff here were so helpful and friendly during this…read moreprocess. It was extremely easy to set times up and coordinating was a breeze. On the day of the wedding 'Joe' arrived 45 minutes earlier than was scheduled/needed, which was truly a blessing on our special day. Joe was so great and did an incredible job!!!! I would recommend Peninsula Limo and Joe for any event!!

We hired a Cadillac Escalade for a day trip to from Menlo Park to Napa Valley and back. We were…read morevery pleased with the vehicle and driver. The SUV was well kept and very comfortable. Our driver, Allan, was wonderful, very polite and accommodating and punctual. Will definitely use this company again!

I recently scheduled a round-trip shuttle service with BayStar, with pickup at my home and drop-off…read moreat San Jose International Airport (SJC), and I can't say enough about how pleased we were with their service! Our shuttle arrived ahead of the scheduled pickup time, which was especially appreciated since we had an early morning flight. The driver was extremely polite, professional, and helpful, getting us to the airport with plenty of time to spare. On our return trip, the service was just as outstanding! Our driver arrived on time, was courteous and helpful, and kept us well informed via text messages about his location and arrival time. I highly recommend BayStar for all your transportation needs! Their drivers are professional, friendly, dependable, and their prices are very reasonable. It's refreshing to find a company that truly values customer service. Five stars all the way! Give BayStar a try--you won't be disappointed!

I have been an avid customer of Bay Star Airport Shuttle…read more The Driver is prompt , courteous and friendly. The driver is very thoughtful of the needs of the passengers especially the elderly. He assists in helping the elderly in getting in and out of the Sprinter to prevent any falls. He is a very careful and a safe driver especially in the freeway and busy streets of San Francisco. The Sprinter is also immaculately clean and smoke free. Our group's favorite driver is Harry. God bless him, Sonja and the staff of Bay Star Airport Shuttle.

Very smooth pick up and drop off for our trip from SFO we needed a car seat which they provided for…read morethe ride. Price was reasonable as well!

I needed to transport 3 ski bags with separate luggage for a family of 5 for a ski vacation to…read moreColorado. I thought about either doing an Uber/Lyft or trying to drive our own van and park at the airport. We ended up going with Premier and glad we did so. They were very responsive, confirmed our reservation quickly, and handled both our pick up from home at after we arrived at SFO, and were right on time without any delays. I would definitely use them again!

Finding a shuttle service to SFO from beyond the south bay is not an easy task. The ride share…read moreservices do not offer reservations, or charge an extremely huge amount of money. For a recent international trip, contacted A1 Classic Airport Shuttle. Was expecting the response to be "No, we don't service that area" but instead was given a fair quote and a reservation for a shuttle. Our driver, Kumar, showed up right on time, helped us get our (too) heavy bags loaded into the van and got us to the Airport quickly and safely. He also told us that he would be happy to pick us up when we returned. A few days before we arrived back at SFO, we contacted them for a pick-up and was able to schedule. Again, a fast and safe trip home. I cannot recommend this company enough. Super friendly, very competitive rates, and a joy to work with. Thank you so much!

DO NOT USE THIS SHUTTLE SERVICE EVER!…read more Felt trapped, pushed, and shaken -- never again I used this company in Aug 2025 from the SJC taxi/shuttle stand for a quick two stop trip to Sunnyvale during a business trip. The driver said the trip would be "about $65" for the first stop but there was no meter running and no posted rate sheet in the van. When I asked to continue from the food pickup to my hotel a few minutes away, he suddenly demanded $20 more and started becoming aggressive. I said I'd pay the lawful fare (meter or authorized rate sheet) and asked to see the pricing sheet, since none was posted. The $20 extra that he came up with off the top of his head for an extra few mins of driving seemed suspicious and made me wonder if even the $65 was accurate (Lyft had quoted me $29 for the same trip to the first stop just minutes before I got into the shuttle). Things escalated fast. The driver raised his voice, blocked my access to the door of the van so I couldn't get out, and refused to give back my luggage unless I agreed to his price (which is grand theft felony for items over $950 since drivers cannot hold luggage hostage EVEN if a passenger does not pay). After he let me leave the vehicle, I said "excuse me" (since he was blocking the van door) and reached toward the door/compartment to take my bag. He then grabbed/locked my arm and shoved me back hard from the vehicle! I felt unsafe and trapped with expensive work and personal equipment in that luggage, so I yelled at bystanders to call 911 and did so myself. Several Sunnyvale PD officers arrived and de-escalated the situation. Even with police there, the driver couldn't show a meter or couldn't produce an approved rate sheet validating his $65 or $20 fare quotes. He pulled up a "taxi meter rates" PDF on his phone to show the police, but he'd never used a meter. Later, when I paid the $65 by phone to the company to settle and move on, the company still wouldn't send a proper itemized invoice (no pickup/drop addresses, no rate calculation) even after multiple emails requesting the rate sheet that shows $65 as the authorized flat rate from SJC to this area of Sunnyvale. I've disputed the charge with my card issuer who reviewed the case and credited it back to me. This wasn't a simple "fare disagreement." In my experience, the driver used my luggage as leverage and got physical when I tried to retrieve it. I've provided video of the incident to the airport's ground transportation office, and requested an investigation. Bottom line: I left this ride shaken and furious. If you care about safety, transparency, and lawful pricing, avoid A1 Classic and choose literally any alternative (rideshare or a taxi that actually runs a meter or follows a legal airport filed flat rate). This is totally a scammy company that quotes illegal price rates and has drivers who will threaten, push you, arm lock you and hold your luggage hostage if they feel like you won't pay them. The funny thing is that this was a work trip, so my company would be paying the fare so this entire fare dispute issue was just in the driver's head and he very quickly and incorrectly assumed I was not going to pay, when instead I was simply raising some suspicions of how he randomly arrived at the $20 extra fare for a few mins extra driving. But fare dispute is one thing - thinking you can threaten, block the exit from the van, shove, arm lock and hold hostage luggage until payment is received is an entirely different matter! Note that there is another review with this same driver making another passenger feel unsafe and getting aggressive. ------- Editing my review to leave this note to reply to this shady company's management reply below. My reply to management: - It is simply illegal for a taxi or shuttle service from the airport to tell the passenger a price (such as a flat rate) that is invalid to begin with (which cannot be corroborated with a rate sheet at the destination) and then demand the passenger to pay. For example, they cannot say "price will be $2,000" and then demand that you pay because you continued the journey. - There is no requirement for passengers to mention further stops. Note, the company reply was left on Aug 29, 2025: "I respect you as a customer but how much lie you can say. You were told the price before you entered the van for one stop and you never mentioned the second stop. You gave the address to the first stop and how will the driver know you want another stop. If you are getting a cheaper price from Lyft why didn't you take it and why did you come in the taxi line. Why didn't you ask for a rate sheet before you left the airport. The police found that your at fault because you were cussing and pushing my driver I have the video. You paid over the phone and still blaming the company. No body forced you to pay you called us as the driver left empty handed after waiting 2 hours. Thank you so much and have a nice day."

Easy to book a reservation. They were responsive when I had a question about the pick up time and…read morerecommended 30 minutes earlier due to traffic. Driver was on time and friendly. I would use them again.

Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.