Don't move here! GOOGLE won't allow me to upload the photos of the filthy elevator and how I almost…read moreslipped, so perhaps, I will get a tech individual to assist me. My aartment has been infiltrated with gnats, ants, and roaches, and I moved in a few days prior to September 2025. I am now escalating this to Harris County Environmental Public Health / Neighborhood Nuisance, in addition to the Texas Department of State Health Services's Public Health Sanitation. The so-called General Manager, Stephanie Sellars, is a complete joke. I almost slipped on trash in the hallway in front of my own doorstep due to the filthy neighbors. They do nothing to adhere to their own lease agreement. Perhaps, enforcing this in court will be my the next steps. I have photographs to substantiate each statement. It's ridiculous. It's mentally draining, and it's time a court steps in because taking my time out of the day when I finally decide to address the same issues over and over takes its toll, and they should be liable. AND it only looks clean in the hallways due to my ONGOING COMPLAINTS that I should not be subjected to, which takes away from working from home. I walk into this FILTH daily.

We needed maintenance done... and Bobby was a pro. Very knowledgeable... outgoing. fixed…read moreeverything super-fast and efficient. And this was actually the second time we needed maintenance. The first time was just the same. next time we need maintenance... I'm gonna say "send Bobby"

Love the updates to the property since last year. Great amenities and location for La Porte TXread more

From the owner: Waiting for you to make it home - this Greystar professionally managed community offers a mixture…read moreof comfort, style, and convenience. With an intriguing list of attractive amenities and features, we are committed to an exceptional standard of living. Contact us today to find your next perfect home!

Moved in at the end of June and Kristen was such great help getting settled in fast and quick…read more Amazing team

Putting 5 stars to boost their ratings. They deserve better than a 2 or 3. I'm a current resident…read moreand I have no major complaints. The apartment units themselves are not bad. We've had our eye on these a long time before we actually moved in. And the management and ladies in the office are wonderful. They're very flexible and inclusive of their residents. Best experience I've had so far with any properties managers.

Had a really bad rat problem when living here. The metal stairs are honestly terrifying if you have…read morekids. There is a lotttt that needs to be re done and they usually just move you in as is and it sucks. Lots of counter tops that need to be refurbished- lights that are out and I will say the manager truly does try so hard and I appreciated that but they need to be torn down.

I was here for 2 years. Gabby, the property manager, is sweet and wonderful. I loved the private…read moreparking, personal yard and quiet. Easy access to Beltway 8 & Highway 225. The property cleanliness was also often maintained.

My apartment was not very clean. I believe the people who lived in the apartment before me were…read moreslobs. I have had to replace the washer, dryer, electric outlets, shower and bath handles. There is mold in the shower. They have white wire shelves everywhere which in the closet is not great to hang clothes on. Gym is average not a lot of equipment. People do not pick up after their dogs tons of poop on the lawns. The apartments need to be upgraded. The dishwasher now just falls open, refrigerator opens and closes funny like it is off kilter. I have only been here a month. Yikes!

Wonderful...I lived there 2 to 3 years ago.. And staff is…read morevery helpful... I would move back there anytime.....

I want to share my experience with this complex so others are aware. Your vehicle will be towed if…read moreit isn't properly registered--even if you provided your vehicle information when signing your lease and assumed it was already added. Apparently, you are still responsible for registering it yourself. If you don't, you could end up paying around $350 to retrieve your car from a tow lot that's about 20 minutes away. When calling the office to ask about it, Jennifer said they could add the vehicle to the system at that point, but they couldn't help get the car back. Should have read the fine print was her only solution, even though the parking rules had been explained verbally different that only paid spots were restricted and other areas were fine). I'm glad others have had different experiences here--I just wish mine had been the same.

Okay--we ended up in a situation where we were between homes. We had stayed there before and…read morereally liked the people who ran the place. They had love it or leave it policy for 30 days--so it worked out well for us. Or so we thought. We vacate--a few days early even--no holes in walls, zero damage--kept place in good shape for the 4 weeks. There is a cat tax--for that one month we paid 2270.40 cents--for a two bedroom apt. That included cat rent. Now i get a bill for 274 more dollars on cat rent. What a scam. Be clear on any fees you are signing up for. They are not up front about this -if you use the 30 day exit. I would have recommended prior to this--but not anymore.

Clean apartment, great service , and really convenient for the location! Also pretty secured and…read morethe area as well.

Add to this that they never answer the PHONE!!!!! The front desk never know what's going on or they…read moreprovide wrong information. Very frustrating when you just want a quick but correct answer.

Beautiful senior affordable apartments in Pasadena TX. Great location with wonderful amenities and…read moreexcellent social events and service. The staff is so caring.

From the owner: Hampshire Court Apartments is a community that caters to the young at heart.read more

REPOSTING due to management deleting our review.... I'm following up again regarding the unresolved…read moreplumbing issue I reported over 48 hours ago. The water remains cloudy, and the odor has significantly worsened throughout my apartment. With an ice storm forecasted in my area, I'm very concerned this could lead to frozen or burst pipes and further damage or health risks. I need immediate contact and confirmation that this will be addressed as an urgent matter. I want to specifically recognize Dalia in the office for her outstanding concern and customer service. After days of issues with my sink and not getting a response, I went to speak with her directly, and she immediately took action. She called the emergency maintenance line right away and made sure someone came out quickly to inspect the problem. While the issue has been fully resolved, the emergency technician was actively contacting his supervisor to see if they could come out the same day, which showed real effort and urgency. Dalia genuinely listened, cared about the situation, and did everything she could to help instead of brushing it off. It makes a huge difference when someone in the office actually advocates for residents, and Dalia did exactly that. I truly appreciate her professionalism and dedication.

Bait and Switch - be careful…read more Villages at Parktown owned by Mission Rock Residential lured renters in with the promise of a private patio and a six foot fence. Private patio and six foot fence was advertised on their website in at least three different places. In addition, while taking a tour of the grounds, I asked what we could do for shade, since this is Texas, and I was told, by management, that I could put up a canopy. Well a tornado damaged some fences, mine lost one board, so Villages at Parktown owned by Mission Rock Residential, decided they would put up all new fences. The problem is they put up five foot fences instead of six. So now there is no longer a private patio, because the fence is only five feet, and well, the fence is now only five feet. To add insult to injury, Management of Villages at Parktown owned by Mission Rock Residential sent out notice that no longer will any shading devices be allowed on the patio. This is Texas people. No more canopy, no umbrella, no shade! It's really hard to enjoy a "private patio" they brag about on their website when it's 85 degrees at 7 am and you have a five foot fence. I reached out to Villages at Parktown owned by Mission Rock Residential management and I was basically told, in my interpretation, it's not in the lease and we can do what we want. I reached out again and asked if they would let me out of my lease since they lured me in with promises of a private patio, six foot fence and shade. I let them know I no longer felt safe because it was now easier for anyone to see into my patio and jump the fence. Villages at Parktown owned by Mission Rock Residential manager Nichole Harper, told me "we are not responsible for your safety" and would not let me out of the lease, and would charge me the full remaining amount on my lease and a penalty fee. I asked since all these changes were made without any notice to the renters, and they promised one thing and then took it away, would they at least meet me halfway. I was basically told, in my interpretation, to jump in a lake. I did send an email to the Director and the VP of Villages at Parktown owned by Mission Rock Residential and did not receive any reply. Bait and Switch - be careful

Jerome Washington was absolutely delightful to work with! He jumped on my project and kept at it…read moreuntil we found the perfect property. He was available, responsive, and just super nice to work with. I would recommend him all day long!

This company is amazing. They contacted me immediately after I messaged them and that set the…read morepattern for the rapid service I received all along the way. I appreciated being listened to, and my needs being quickly perceived and matched with likely apartments. Copious information was provided to assist my research. The process of making contacts was facilitated throughout. And I have ended up with the perfect apartment! My experience was awesome.