Everything ! The care and consideration they give to each resident is phenomenal regardless of…read morewhat level of care you receive. Cannot say enough !

staff was very welcoming and friendly. I wanted some food for my gram gram and the nursing…read moreassistants were so nice to me. 4 stars.

Assisted living Administration and management do not care about staff or residents . House manager…read moretreats staff very poorly and doesn't respect staff . They work staff short all the time and the nurses will not help at all . The residents receive poor care due to shortage of staff and they have a high turn over .

This community offers all levels of care starting with Independent Living then progressing to…read moreAssisted Living, Memory Care, Skilled Nursing Care and even Rehab. 90+ year old non-profit, faith-based community on a large campus. Great dining options, squeaky clean common areas, a gorgeous fitness center/pool, helpful spiritual services and so much more.

My wife dedicated 3 years of her life as an RN for this place. She recieved 3 raises when she was…read morethere. The residents would ask for her by name, hoping she was the RN for their wing. They fired her over a discrepancy that happened over 6 weeks ago. They couldn't even tell her to her face, it was by a phone call. I could share dozens of horror stories that her & other staff went through due to lack of decent management, including rumors of why she was fired. This place is shady & expects absolute flawless perfection, which we know is not possible in the human race. Please, for the sake of your loved one, read the reviews prior to mine & consider the 2.8 rating this place has & look elsewhere! I'd give 0 stars if it was an option!

My brother Mark was a resident of your facility until his passing this week at age 71. He has…read morealways been very labor intensive physically and emotionally. The staff at Crossroads treated him with patience and dignity. Tammy, the social worker was so helpful and easy to work with. I give her five stars also. They made his passing easy on him and on us. The facility looks great with their renovation.

it was the best place I've ever seen and I loved the service over all amazing. I love how the…read morecommunity in the place was awesome.

A family member that is there is left in bed all day in wet clothes. Therapy instructions for…read morefamily member are being ignored by CNA's. No supervision to make sure patients are being taken care of properly. They know how to make sure to get money from the resident though. Three days resident was left in wet clothes and left in bed all day. I wouldn't recommend this place to my worst enemy. Grievance has been been filed but I'm sure it's been buried.

Poppa's temporary home…read more.. Pretty standard for a nursing home type facility; splendid smell comes at no extra charge. There's a lot of coughing, a lot of "help me, help me" and a few strange patients including, but not limited to a) the whistle guy who, you guessed it, is ALWAYS whistling, b) the lady with purple headphones who just turned 100 who wants to know who drew the "no smoking" sign and c) the lady who repeatedly asks, "what if there's a fire?" Cool place, but let's hope Poppa (what I call my Grandpa) can return home soon. Until then, bring on the wheelchairs, hand sanitizer, oxygen tanks, and crazy cute old people.

In my younger years I use to volunteer at this Nursing home and thought it was pretty cool, a great…read morehome for the aging. Well now that I/we have had to utilize this property for rehabilitation/assisted living for my Mom, it is absolutely horrible. With in the first 4 days of being here, our Mom fell multiple times, she was placed in quarantine and no one could visit her to see what was actually taking place, because she came from a hospital setting. Once her 14 day quarantine was up, even with the Lasata Staffing knowing that they had a positive Covid testing of an employee, they moved our Mom to a different room, to start another 14 day quarantine. Luckily we were able to find and secure a new living facility for her, with in a weeks time, only to get her and see that her leg, ankle and foot were swollen. When Lasata was questioned no one would return call soft over a day. When they did call back they more or less said not our problem she's not enrolled with us any more. What a heartless caring staff you are Lasata - from the conference calls to now having a Mother in worse shape since her arrival to your facility proves / answers my unanswered questions - it's all about the money and the number of residents you keep- there is NO CARE for the resident or their families. Sham on you all!!