Not so great.
After searching online for spas in the area I decided to go with the Hawaiian Rainforest Spa located in the Sheraton Resort in Poipu. I was staying down the street and thought the location was convenient. I wish I would have gone with the Hyatt farther down the road.
First, the spa consists of two adjoined hotel rooms. I don't know why it wasn't located next to the fitness center, so showers and locker facilities would be available. Yes, the hotel room had a bathroom with a shower however there weren't towels, etc.
I began my experience with a Lomi Lomi massage and the masseuse was very concerned with finding out about my specific needs. The massage itself was good. I don't have any complaints and I felt like I received a benefit from it detox, relaxation, etc. What I didn't like was that I was not offered a robe, the room was bright, and the atmosphere was just not welcoming - it didn't feel like it was the oasis it should have been. Also, you could hear the people in the next room and they knocked on the door several times interrupting the relaxation.
Next, I had a facial. When the esthetician arrived, she had to unpack all of her stuff, clanking around making all kinds of noise. She was a contractor and not a hotel employee. Again, I just didn't feel like the experience was special. During the facial she talked about her skin care line and frankly wouldn't shut up. I don't mind a little conversation or if the practitioner is explaining what they are doing but I was on vacation and wanted to relax. There was no use of steam to open my poors and she claimed that I didn't have any clogged poors, however when I got home I could plainly see them. The only enjoyable part of this facial was the papaya mask that was very cooling to the slight sun burn on my nose.
In no way does this compare to some of the better spas that I have been to. The spa at the Mirage Hotel in Vegas - amazing! I felt ripped off. After spending $360.00, including the added gratuity fee I left disappointed and feeling it was a big waste of time and money. read more