Always courteous, good customer service. Short wait times for staff appointments: they're busy…read morewith customers, so I'd definitely make an appointment if you're doing loans or legal work.

Great service and very timely when you need their attention. I like that I joined and give…read morerecommendation to others.

American Savings Kapolei Branch on Wakea St. We've customers with American Savings for decades…read more From Downtown to Kalihi and now to Kapolei. The staff and management are great. Very knowledgeable, friendly, and efficient. They take care of all of our financial needs. When they see opportunities they let us know what they have to offer. Can't beat going into our Kapolei branch and seeing and talking with them about our financial businesses and how we can potentially make it better.

Ok so I'm only saying a 4 because I wasn't able to test ALL of the departments and services but so…read morefar I had a teller who was VERY KIND AND NICE AND FAST. I'm not sure if she wants her name mentioned but I'll just say she's an "ANGEL" thank you for being so hospitable and very kind. Not too many tellers are as nice anymore! It's as if they were robotically inputted into the system to be abrupt and polite! But NOT kind and pleasant. Still this place is very new and SPACIOUS! The fact that they have so much room in the lobby is astounding! There isn't any lines or ropes to separate the areas JUST YET! But if you do bank with ASB and live this side going WEST, I'd say come here because it's NOT CROWDED YET! But when the city is built, I'd say BE MINDFUL of the crowds! That's all folks! TIL next time... HAVW A GOOD ONE & MALAMA PONO

I couldn't ask for anything more!!! Great communication, easy to work with, attentive, responsive,…read morediligent, professional! Ashley and her team delivered!!! Listed on a Monday, had an offer 4 days later!! Didn't even have an open house!! And that's a positive in my opinion. Got $25k over asking price. Closed in 3 weeks, 1 week earlier than expected. Selling my home seemed too easy! I kinda' felt paranoid lol.... List, offer, sold, escrow, done deal! In 3 weeks!

Tiffany did a such a great job helping me sell my property that I just had to have her help me buy…read moremy new home. She was always available by phone and text to answer any of my questions and concerns. She took the time to explain things I didn't understand and put my worries at ease. She also was very good at ensuring I met all my deadlines in the buying process. She is an excellent negotiator and was able to get me the price I was aiming for, as well as additional credits that I wasn't expecting. Overall, the buying experience went very smoothly. Tiffany is a great realtor who I trust and will recommend to all my friends!

I was referred to Mann Mortgage by my realtor. I was suspicious at first as I thought this was…read moresome system where my realtor gets paid off if I use MannMortgage. So I asked around and a couple of people that I work with have used Mann Mortgage and highly recommended them. I figure I would give them a shot. My loan Officer was Keoni Meyers. Overall he did a great job. No closing costs as advertised. I even got some money back. He quickly responded to my phone calls and e-mails. At one point there was a little snafu but he fixed the problem and actually closed on my property early. Kudos to Keoni Myers and his team. I will definitely refer him to my family and friends. Thanks.

having done business with mr meyers, it's been a trying situation. my calls never gets answered,…read morereplies are nil and there simply is no communication at all. if anyone reading this review is familiar with him, please have him call ASAP as this matter needs to be resolved. i appreciate any help rendered. thank you. cmoon 253 9271136

They recently close permanently at Ewa Beach Town Center wher I could just walk to the shopping…read morecenter from my apartment at SunRise apartments. I like the service at this branch but now I have to catch bus or Uber to the one in Kapolie or Waipahu. It's a bummer but I will continue with this bank.

A few weeks ago, a teller suggested I make an appointment to see an advisor to change my account…read more I guess there was a misunderstanding. When I went in today, Ivan helped me out. He was very personable and professional!

Armi Oliver is absolutely wonderful to work with. It's like having a friend on the "inside" that is…read moreworking for you. She really care about her clients as well as the community and neighborhood she live in. Im so thankful because she never give up on us. Thank you so much for helping us!!!!! Armi is the BEST.

We worked with Hi Five Team Loans powered by Kama'aina Mortgage Group and specifically Preston Sims…read moreand Kira Maddox for our recent home refinance and it honestly couldn't have gone smoother. After attempting to refinance with a large company and having it go really poorly to the point we pulled the plug, Preston and crew handled us with such care. They were highly responsive and used as much of our work from the prior attempted refi as they could, including the appraisal we had already paid for. They got us a great rate and walked us through the whole process step by step, readily answering any of the questions we had and trying to make things work for us in the best way possible. We can't thank Hi Five and Preston enough! Highly recommend!

John and his whole team is "top notch", they fight for you until the job is done. John never gave…read moreup and kept on smiling through the tough of it. At the end of the day, everything came out smelling like roses! Could not have asked for a better experience. V&J Diaz hugs Mahalo!

Aloha Team Freedom Mortgage!!…read more First off, give GOD all the glory and the praise he deserves for the opportunity that brought us together!! Thank you all (Trishia, Tony and those working behind the scenes) for providing me and my family with the utmost respect and support throughout our house hunting journey! We could've never accomplished this without your guidance, wisdom and the patience you all shown during this process Mostly to my brother Ben Cole (agent) of Home Smart Realestate (808) 798-5862, who's done an outstanding magnificent job of working side by side with me. Mahalo brother! I'm so thankful God prepared you for me, that led me to brother Tony and opened up the possibilities of me becoming, First Time Homeowner Words can't express enough how much thankful my family and I are for your Services rendered for us MAKING THIS PROCESS AS PAINLESS AND LESS STRESSFUL as can be!! Glory be to God and for your Team guiding us along the way May God continually to bless you all and those who you'll help in the present future! Again, Fa'afetai tele lava and Mahalo nui Johnny

Joe Pickett. That's…read moreall I have to say. Joe works magic with numbers and works quickly! He helped us buy our dream home in 2017, we started off with no credit and no plan. He walked us through all the necessary steps we would need to take in order to buy a home, what loans we would be eligible for, and would constantly check up on us to see how we were progressing. Made all the paperwork part super easy and understandable. We had the keys in hand just in time for the holidays! Now, 2021, with interest being at an all time low, Joe helped us refinance. Went from 4% interest to 2.75%, we're saving $600 a month! All done within a month. Perfect timing, as we're welcoming Baby #2 in a few months. Thank you so much, JP, from the bottom of our hearts! We're forever grateful and never pass up the opportunity to refer as many family and friends who don't think it's possible!

HI Roots Realty is currently managing our property and I wish we were working with them earlier…read more This is a review standpoint from the property owner side: - great communication between owner and property manager - owner portal is easy to navigate - organization is hard to beat (open communication from PM on what needs to be fixed, bills to pay for Hawaii property taxes etc) - contracts are easy to read for someone who is not in real estate (owner to business, tenant leases etc) - noticeable care taking for tenants (I noticed how much they value their clients by ensuring the fixes of the house is in good standing and comfortable) They value their clients and have had a great experience thus far. Thank u!

Okay whatever makes you sleep better at night.. lies and unethical and thank you for "allowing" us…read moreto break a lease as living in the house lead to MAJOR health issues with our minor son from living in that nasty house that was infested with mold, mildew & rodents!. And then retaliate charging for normal wear and tear of a house falling apart. We have pictures too. Shameful No damage was done on the property, as stated on the invoice this is normal wear and tear. Also this is a two unit property shared garage cans. With another tenant who also used the garbage cans, where we even helped our senior lower unit tenant dump her garbage the day we moved out, And when we moved in the cans were full and we had to request it to be removed. We have emails showing the cans were full and removed with rental company. Returning property as it was found, no damage done to the property. Normal wear and tear on the invoice and some are not even real. Duck tape so rodents don't go in the house.. wear and tear! And all health issues gone since moving out Security deposit can not be deducted for no damage and just wear and tear, as seen on invoice to the property. The towel bar was like 40 years old! Sean and Cathy can kick rocks with slippers on. Extremely unprofessional and unethical.