The efficiency in this place is unreal. I've been to so many medical/dental places in central…read moreFlorida, but this place is great at getting people in on time with appointments and not having to wait in the lobby for hours.

From the owner: At Dietrich & Kelso Orthodontics, you'll find an orthodontic office to call home. For more than 40…read moreyears, we have provided exceptional orthodontic care using state-of-the-art technology and techniques to patients of all ages throughout Central Florida. You'll enjoy our friendly team of expert doctors, the latest technology designed to improve your smile journey, and an all-around great experience.

Care, quality and office experience is amazing! ALL the staff here are very welcoming and do an…read moreamazing job. Both my kids got their braces here and I would definitely recommend!

From the owner: The Scott Orthodontics team is dedicated to providing you with the compassionate and individualized…read morecare you deserve. We feature a comprehensive set of orthodontic options, from traditional systems to revolutionary new technology. We ensure you will have an orthodontic solution that will be perfect for you, regardless of your age or orthodontic needs. Using our precise mix of cutting-edge technology and time-proven methods, we will work to give you a beautiful smile.

I have mixed feelings on this location as we were sent here to see an endodontist about a possible…read moreroot canal. After some testing they said it was not needed and we were sent back to our dentist to see about a crown. After doing the initial work to get the crown including the temporary there was still pain and the dentist has decided to send us to a different endodontist for the root canal that they still feel is necessary. On our visit there was construction going on and accessing the parking lot was a real problem as there was only one lane in and out. Since no dental work was actually performed I can not comment on the quality of service offered here. Everyone was friendly and courteous.

Extremely disappointing experience. I came in with an active abscess, and for months this office…read morecouldn't figure out how to process the warranty funds from my previous dental work. Every appointment was the same confusion and delays, even though everything was documented in my chart. Today I waited almost an hour between the lobby and the chair, only for Dr. Bernal to refuse to treat me and say she did not want me as a patient while I still have an active infection. No explanation, no alternative, nothing. Completely unprofessional and unsafe. The office manager did absolutely nothing to help or acknowledge the situation. Honestly, she should be replaced. Margarita, on the other hand, was the only person who actually cared, communicated, and tried to resolve the issue. She should be the one managing that office. I would not recommend this place to anyone.

**UPDATE** I was…read morecontacted immediately after the review regarding the matter to be informed that changes have been made and they now allow for 2 parents/guardians with the children and they were under construction at the time. Construction has been finalized and they now have more space to accommodate more parents. I was very happy to hear this since I did love the staff and dentists. I have scheduled appointments for my kids again and hope to continue with no issues here. Thank you. I had a horrible experience the last time I went with my 4 kids. I usually have no issues but on this particular day I went with my 4 kids and my mom. My youngest is 2. My mom always comes with me because they are alot to handle especially my little one. This day the office manager said only one person was allowed in with the children. Which makes no sense. I asked to speak to her and she was not listening, very much rude and just repeating over and over that only 1 person was allowed. It was very unreasonable. My little one cried and screamed the whole time because he did not want to be parted from my mom and I had to carry him while he tried to jump out of my arms for the entire visit and he was extremely loud and inconsolable. Even the staff tried to plead with the office manager to allow my mom to come in and help while I had to deal with my 4 kids. I did my part. I brought help to make my situation manageable and the office manager was horrible and used no discretion. She was extremely unreasonable. I wanted to file a complaint but I was given no information or contact for their main department where I could do so. To this day no one has reached out regarding the situation and I like the dentists and even the staff. Office manager is the only issue I have ever had but it was a big one. This needs to be made right.

Had an apt at 140 got there at 130 finally got mad and left at 247 after not being called. Had at…read moreleast 15 families that came in after me go right in with no issues. Asked what the hold up was they said they are waiting on the insurance information. I filled out the insurance information a week and a half ago. Upon arrival they still needed the insurance information. Spoke to the lady at the front desk and told her to just call me when it comes in and we can reschedule. Well then she said oh it just came in. We continued to wait 30 more minutes and never got called. I can't say how the treatment actually is because we never made it that for. Another thing I noticed MAJORITY not all of the parents just let there kids do whatever in the lobby from throwing toys etc. If you go here bring plenty of patience.

They are a fun and happy experience for my son…read more The dentist and his staff are very jolly, respectful and have pleasing personality. The braces they put on my son are stylish and of good quality. i love the service and i am very happy that they make my son happy with every visit.

Finding the right orthodontist felt overwhelming, until I walked into Shannon Orthodontics. From my…read morevery first consultation, the team made me feel comfortable, informed, and genuinely cared for. Over the past year, I've been working closely with them on my smile transformation, and I can confidently say I'm in amazing hands. If you're considering braces or orthodontic treatment in the area, run to Shannon Orthodontics. Can't wait to show off the final results soon!

the office helped me reschedule my appt sooner on the same day and didn't charge me and I'm so…read morethankful cause I was feeling weak since I'm pregnant. thank you for accommodating me!

Just awful After it was merged with Dr A., the office in…read moreWinter Haven is awful, unprofessional and doctor is worse with excuses, instead taking responsibility to fix his office staff. Prepaid a year ago for my son's braces to be remove and still no removal. Last minute cancelation without notice, or office closed with out notice. Do not recommend. Seek better services else.

Great people Very professional…read more Down to earth Great quality of work Clean office The type of care and love they have for you to fix your teeth problems is above anyplace else

Excellent service and the girls who work in reception are very friendly especially Awilda who…read morealways looks for the best way to help us! They are all very good! My children and I feel like family!

The dental office is always clean and the staff are very friendly and welcoming. The work they do…read moreis very professional and the care is like family.

I needed to find a new dentist because we changed insurance and went to dental Associates. Everyone…read morewas great. Very friendly staff. I was very happy with the experience.