I would give them 0 stars if I could. Do not recommend bringing your pet here! They caused…read moreunnecessary vet bills for me with their grooming.

Lordes always does such an amazing job with our Hartlee. She is attentive and always makes sure…read morethat she greets me when I bring him in to get a better understanding of what his needs are and how we would like him to be cut. The staff at the facility are all very friendly and with Lordes I know my little guy is always in the best hands! While picking him up from his most recent appointment she spoke to me afterwards and asked that I please always come back to her and told me how much she loved to groom Hartlee. It was later in the evening and she had a long day but came out anyways just to share with me about how patient and sweet and loving Hartlee was throughout his appointment and that he gave her gentle kisses the entire time and made her whole day! Just for her to take the time to do that is one of the many reasons I won't take him anywhere else!

Very welcoming and friendly, took very good care of my dachshund, Macy . The shop is so cute as…read morewell !! I highly recommend to take your furry friends here

Long overdue review. I absolutely love Our Pets groomer. I can't believe they have been able to…read moredeal with my very very nervous and sometimes aggressive girl. She always looks amazing when I pick her up. . Their attention to detail and patience is amazing. The owner even has send pics of my dog being groomed to show me how good she was behaving.

West Point K9 Academy has been like family for us and our 3 dogs. We have dealing with Juan and his…read moredaughter for several years now. Our babies have been trained with the most care and professionalism. Plus when traveling we board our 3 dogs also and the service is outstanding. we highly recommend West Point K 9 Academy for all your training needs as well as boarding.

Juan and his team are simply, THE BEST. We've been coming to him for our doggie school and boarding…read morefor years. He treats us, and especially the dogs, like family. He's honest, to the point, and will always be fair and on point about his assessment.

Conveniently located pet shop with a wide variety of pet foods although not the one that my dog is…read moreused to. The rabbits and other animals their a pair well kept. Nice variety of tropical fish. The real stand about about this place is the staff. They are absolutely wonderful. Not like the large chains that have impersonal staff, the people working here were genuinely interested in what I was looking for and how they could help me. Even after I completed my purchase, they showed me some free samples that were appropriate for my puppy. I really like this place and although it is not nearby my home it is nearby restaurants that I frequent so I will be stopping in now and then mostly because they make me feel like a valued customer.

I just want to commend this store for answering their calls!! I called them after attempting to…read morecommunicate with both the Petco and PetSmart in my area and neither one of the stores would answer, I was left on hold listening to a recording or redirected to leave a message after a lengthy wait. This Pet Supermarket immediately answered with a live person to respond to a simple question regarding availability of a particular dog food I needed for my dogs. Every time I have visited this store the service has been spot on!! Polite, professional and willing to assist me. I highly recommend this business.

Love this place but it has become really too pricey. Used…read moreto use it all the time. Now I have someone coming 4x day to my home.

They have a great setup and the dogs took to their first boarding very well. Sent us pictures and…read morevideos of our dogs so we could see how they were doing. Can tell everyone working there were dog people.

Staff is wonderful. Really great organized store. And very pet friendly. Prices are very as far as…read morebargains. Holiday sales are pretty nice though. And they do have a rewards system as well.

I always get a bad experience here from the managers It's…read moresad bc they have what i need and I don't feel comfortable coming here anymore and the fishes and hamsters are always dead ): And the cats never looked cared for sadly

From the owner: Soy Vanessa Cáceres Me dedico al cuidado de perritos…read more Si no tienes tiempo para sacar a pasear a tu perro, llámame y con gusto te ayudaré. Encarga tu perro bajo mi techo por días festivos, fines de semana o durante algunos días. Esto es algo que hago con cariño y tratando de que su mascota esté bien cuidada y atendida en todo momento. Confía en mí y verás que el cuidado de tu perrito está en buenas manos.

Ahsoka's number ONE dog grooming shop! Soki loooves coming here and having a doggy spa day…read more Groomers are very nice and gentle to her. She reacts well to them coming in and happily heads into the back rooms for her treatments. She goes in looking like a swamp creature and comes out looking practically unrecognizable with a big smile and smelling good! They even bejewel her beautiful face. WOW!! I would give the extra star big you PAY big time for this posh place. WOW it's pricier than my massage envy subscription. You do get value, but prices can be obscene if you aren't careful. If you love your doggo and can't bear to tackle/untangle their fluff yourself, this is a safe happy choice. Ahsoka approved! Thanks for following me, happy summer yelping! ~Tami in Miami

When the time came for my new puppy to go for her first grooming, I asked around to find out who…read moreother people were happy with, and it was unanimous. Woof Gang, they said. Well, all of my friends frequent the one in Pinecrest I found it. The closest to me was the Mills Drive location. Honestly I was concerned that the reviews were not as good as some of the other locations but after visiting, I can confidently recommend this location as stellar. My sweet Ahsoka was clearly nervous to both be separated from the people. She was familiar with, and also to face a new experience. The staff took the perfect amount of time to put her at ease as they introduced themselves to her and to us. We were quite comfortable, leaving her and this location left us much to do during the time of her appointment about 30 minutes before they were finished. They contacted us to let us know that she would be ready. We returned at the time they said to a puppy that was clean, well groomed, beautiful, and extremely happy. I could not have asked for anything better. Beyond grooming, the location is just exquisite. The variety of items they have for sale and the knowledgeable staff that are so friendly really add to the experience. The variety of items that they offer is extensive and it is prepared in such an elegant manner. it's hard to resist making a purchase. There are luxury items for those special occasions, and every day items that my puppy would love to have immediately. Prices are about where they should be for an establishment that is both upscale and comfortable to shop at. I was impressed and I will be back. Highly recommended.

Very stressful experience…read more My relatives have been planning this international trip with their dog for nearly six months. Unfortunately, communication with PetLimo has been extremely poor throughout the process. They rarely answer phone calls, emails, or text messages, leaving families with little information and a great deal of uncertainty. However, I see they do have time to reply other bad reviews. What is most frustrating is the apparent lack of compassion and consideration for the families involved. This is already a stressful and emotional process, yet my relatives are scheduled to travel within hours and still have not received a required document. At this point, we do not even know whether travel plans will need to be changed at the last minute. The service is also very expensive. Unfortunately, customers often do not have the ability to choose another provider and are effectively required to use PetLimo as part of the process. Perhaps because of this, customer service does not seem to be a priority. We are now facing the possibility of additional travel to Miami, extra costs, and last-minute changes because of the lack of communication. The entire experience has been unnecessarily stressful and frustrating. Families deserve timely communication, transparency, and empathy, specially when they are entrusting a beloved pet to the process. Based on our experience, our family would not recommend PetLimo if you have other options available.

My dog ​​arrived traumatized, dehydrated, and starving. Without a doubt the worst possible…read morecompany--they have absolutely no love for animals.