I sent my dog, Luna, to a three-week board-and-train program at Applause Your Paws in Miami, and I…read morecouldn't be happier with the results. After six months of searching and speaking to trainers across multiple states and Canada, I found them through a TikTok video.
When I called, Taryn's incredible customer service, patience, and empathy made the process so much easier. She answered all my questions and worked with me on payments to create the best package for Luna. Before drop-off, I met Wil during an unplanned tour, and his honesty and confidence reassured me I was making the right choice.
Wil went above and beyond during Luna's training. Knowing I was anxious, he modified the standard report cards to include videos with voiceovers explaining her progress and the reasoning behind each exercise. This thoughtful gesture made me feel connected to the process and will help me reinforce her training at home.
Before the program, Luna was reactive--not aggressive but overly excitable. After three weeks, she's still her fun, wacky self, but now she listens, follows commands, and stays calm around other dogs. While there's still work to do, her foundation is strong, and I'm confident moving forward.
Luna is now a service dog in training, and Applause Your Paws laid the groundwork to make that possible. I'm already planning to send her back this summer because they're amazing at what they do. I'm so grateful to Wil, Taryn, and the entire team for their care and dedication!