11.25.22 Came with my daughter looking for a dress for a…read moreblack tie event coming soon. This store has great customer service. They will help you find a dress in the color you want and also help you when trying them on. They take the dresses off the hangers and rehang when you are done. This sounds strange but these dresses are long, heavy and very time consuming when doing this yourself. This also helps keep the dress in nice shape. We were not able to find a dress here but maybe next time! The staff are very so helpful. Tons to choose from.

EXTREME CAUTION!…read more This was an emergency, never would I visit such a place. I expected the customer service to be subpar. Did not fail. But I wasn't expecting cockroaches crawling amongst the gowns? I immediately informed the older employee. She showed some interest. But as I informed the owners, they didn't seemed surprised at all. If there is one visible roach there is a colony. Beware.

Ms. Judy is absolutely amazing, such an amazing barber with such a kind personality. It wouldn't be…read morethe same with any other barber. She is the best.

Ms.Judy is absolutely amazing! She always does a great job and is very friendly. Best barber ever…read more Highly reccomend.

Staff/manager is always rude here. A lot of the clothes have stains or a weird odor with prices too…read morecomparable to just buying brand new.

Came in to look around & ended up buying several outfits for the grandkids. Was impressed with the…read moreselection, pricing and the way the store was set up. They have clothing for boys & girls from preemie sizes & up. Plus a nice selection of toys, strollers, stuffed animals & more. We recommended the place to our daughter in law to check out for children's clothing. Nice location on Westheimer.

11.26.22 My daughter needed a dress for a black tie event…read more So we headed to the "Harwin" area. If you are from Houston or surrounding area then you know where I am talking about. This area sells 1000's if long gowns, Quinceanera dresses, and tons of accessories all at amazing prices. My older daughter found a great dress a few years ago so we had high hopes. Both of my daughters are tall (5'10 & 6'0") so this is not usually an easy task. We stopped in a few different stores before returning here. (Save the best for last) The lady who was helping my daughter was so nice. She went above and beyond to help her find that perfect dress, that was long enough. And you guessed it...SHE FOUND ONE!!! It needed a tiny alteration and they recommended a lady that was only a block away. (She was fantastic!) (She did it while we waited.) I will post her business card. If you are in need of formal dress this is your stop. Tip: Take a pair of heels with you to help with the length. I will post both dresses (my older daughter's and my younger daughter's dress)

Very beautiful gowns. The owner and Young Lady were very nice and very helpful. Prices were…read morereasonable. In-house alterations. The owner will also makes a bow tie with left over fabric to match the dress. You won't be disappointed.

Kids clothing here is super stylish and adorable! A MUST visit store for great quality, reasonable…read morepricing and the trendiest outfits for your little ones!

From the owner: We are an upscale children's clothing boutique. We carry fashions for both boy and girls ages 2-14…read morewith some baby gifts as well. We encourage parents to bring their children to our boutique where they can have a snack in our "Cool Kids Cafe" while reading, drawing, watching TV or playing with our other activities. We also have a party room where we host fashion design parties, classes and other events.

W&R very impressed by this place and while you may not plan on coming here, W&R planning on…read morereturning a lot. One of many cheap clothing spots along Harwin, they get the job done and always have some sexy jeans and cute tops and the like. There's probably 100 of these within 2 miles and so there's plenty of selection and we always find something cute that Barbi wants.

This was probably the worst experience. I got my bank involved. Just terrible business. There are…read moretwo other places in this mall that I highly recommend.

From the owner: ¿Planeas celebrar una quincinera y necesitas un vestido y adornos? Bienvenido a Kositas magicas…read moreubicado en Houstin, TX. ¡Kositas Mágicas ofrece vestidos de bautismo, vestidos de primera comunión, vestidos de primera comunión, vestidos de niñas, vestidos de presentación, vestidos de quincenera, velas de primera comunión, invitaciones de quincenera y más. Is your little one celebrating their rite of passage into adulthood with a Quincenera, or is your young man coming of age? Whatever the special occasion may be, Kositas magicas is here to supply you with dazzling dresses, quincenera dresses, first baptism dresses, first baptism tuxedos, first communion candles, & quincenera invitations for you or your loved ones. Stop by our shop today.

Great customer service. They had just the color champagne shirt I needed and ties. They also have…read moretons of formal dresses.

I was on the search for a formal yet simple dress for an event. I went to 2 other dress shops in…read morethe same plaza this business was in and no one seemed to bother even trying to acknowledge my presence or get my business. On the other hand as soon as I walked into Shelly's I was greeted right away. Ashe was super helpful in finding several options of dresses he knew he had in my size (xxl). Once you walk in the piles of dresses can be overwhelming but he definitely knows what he's doing. I left with a beautiful dress at a great price, would 100% recommend.

recently had a disappointing experience returning an online purchase at Janie and Jack…read more I bought four items for my grandson. One jacket was too big when I tried it on him, so I removed the tag but kept it with me, along with the receipt. Since these are winter clothes and the size was clearly too large, I wouldn't be able to use them anytime soon. When I went to return the items, the sales associate, Shaneen, told me the jacket could not be returned because the tag had been removed, even though I had the tag and the receipt with me. The interaction felt rude and unhelpful. She eventually said she would process the return "this time," as if she were doing me a favor, and even mentioned that I could speak to her manager, Kristen. She also did not review my receipt and refunded me based on the current sale price instead of the price I originally paid, which meant I received less money back. , I've been a longtime customer and have purchased many items from Janie and Jack. Unfortunately, this experience was very disappointing. Since they moved the location and Go Global took over the brand, the level of customer service seems to have declined significantly.

I had to pop in for a last minute gift. Glad I didn't pay attention to this low Yelp rating. The…read morestore was well-stocked and organized, and the sales associates were very friendly and helpful. I usually shop at the location near my home in The Woodlands, and am glad I found this Highland Village location near my in-town apartment. I'll definitely be back.