I have blue color that is fading on the bracelet that was only seven or eight months old when it…read morestarted fading in March 2020. I called numerous times over the past several months and never reached anyone (no surprise due to Covid-19) and was not able to leave a message. I finally emailed them and Mark said he was not going to fix or replace the bracelet. So apparently he has no problem selling crap jewelry from a third-party vendor, Because then he feels like he doesn't have to warranty or guarantee it. Don't waste your money going here.

I came to Mark Friedman's on a family recommendation who have used this establishment for most of…read moretheir jewelry repair. I have never purchased any actual jewelry from them, but their repair work is absolutely wonderful and they don't overcharge for the work which is fantastic. I came from out of town and needed an old family engagement ring fixed and was very wary about where to take it. I was only in town for a week so I had a time restraint and that was totally fine for them. I had my ring back in 4 business days which was just amazing because there wasn't even an extra charge for it. My mother gave me a coupon that she had received. I'm not sure where she got it, but keep an eye out for it if you want a small discount on repair work here. The staff was super friendly, very helpful and fully explained what they would have to do to fix my rings. So glad I waited until I came to town to get the work done here. I would definitely come here again if I needed repair work done.

Fixed my rings at a reasonable price quick honest. Neat stuff in the store. Wound up buying gifts…read morefor family

I was looking for a very specific chain and pendant for a birthday gift. I saw both on the website…read moreand decided to call and inquire. Amy took my call and the service could not have been better! She put the 2 pieces together and sent me pictures to confirm it was exactly what I wanted. I asked Amy if there was any way to have it delivered to Wedmore Place so I could get it when I arrived, and after a few minutes, she confirmed they could do that! My wife was so excited and surprised! She absolutely loved the necklace and the pendant. Thank you all so much for making her birthday special. You out did yourselves and I appreciate it greatly! Sincerely, Shane Schaffer

I sat down today with the kindest, friendliest, and personable appraiser at Goodman and Sons in…read moreHampton, today. Rebecca Holberg walked me through the appraisal process of an inherited piece of jewelry. She talked about her love for her craft, explained every detail of what we were looking at from sizing, to cut, to inclusions- with great enthusiasm. She allowed me to look through the tools of her trade to see my jewelry and what made it special under a black light. It was all very exciting! I left with a plethora of new knowledge about gems also with feeling as if I had just had brunch with a long lost friend. 10 stars! Thank you, Rebeca!

I was looking for jewelry repairs that wouldn't take an extended period or off location sending…read more Heather noticed my hard time parting with a deeply meaningful piece of jewelry and went above and beyond to ensure a it was done efficiently and with a great amount of care. I felt valued and without a doubt will be returning.

The team at Williamsburg Jewelers is terrific! I took a pearl and diamond pendant in for a repair…read more The pearl came off its post. The staff members were very kind, friendly, and professional. I needed the pendant for a wedding, and they completed it with plenty of time to spare. The repair work was beautifully done, and the charge was reasonably priced at $22. I'll return with other pieces for repairs. In addition, the shop offers lots of lovely creative jewelry for purchase. I'm glad I learned about Williamsburg Jeweler, and I highly recommend them. Update: I am thankful for their work. I wore the necklace to the wedding, and it was beautiful. #ThankYouThursday

Williamsburg Jewelers is one of THE best examples I've ever seen of why we should buy local…read more Outstanding products, service and staff. The selection of products is a delight to explore and the staff make it enjoyable even just to look. Repairs are treated with the same courtesy, professionalism and appreciation as the purchase of a high-end item. What a fun shop to visit!

Went in to get my wedding ring soldered. Nick made sure I liked the placement of the ring and had…read moreit done within 15 minutes. Super quick with great service, and reasonably priced. I'd definitely go back if I needed to.

I walked in to see if I could get a thirty year old braclet cleaned. I expected to drop it off and…read morecome back - but the gentleman took it back and cleaned it immediately! I would definitely go back to him for any repairs or cleaning needs.

Came here with a friend and loved it. I look at my bracelet everyday and admire the little pop of…read morebeauty. I hate remembering to take on/off jewelry everyday, so this is perfect for me. I've had it a few weeks, and wash my hands FREQUENTLY for work, plus showering, etc. and there's no signs of wear or weakening. I plan to come back to stack more pieces. The decor was beautiful and well thought out. The owner was very sweet and very easy to talk to; she said if it ever falls off, she will reconnect it for free which is great peace of mind for the investment!

Truly enjoyed my time with Nichelle. She made the process painless and simple. She made me feel…read morelike I was buying elevated pieces instead of cheap costume jewelry. I highly recommend her piece you will not be disappointed.

I just really loved Furniture Magicians and Susan and her…read morehelper Austin which redid my white kitchen cabinets. what a great job! I highly rate them for their great job. ON time and very easy to work with. 5 star review. Lee Milteer

This company has repaired many pieces for myself and the company I work for. Everything is always…read moredone in a timely manner, with care and integrity. We love Furniture Magicians!

I was so grateful to find this guy. I have a vintage Breitling watch that was losing time. This…read morepiece has a lot of sentimental value to me. I sent it off to Breitling to be repaired. After a couple of weeks Breitling contacted me with bad news. The watch was not repairable. The parts were no longer available and they said it was a total loss. They did offer me $2,000 in credit if I let them keep the watch. Something told me to get the watch back. Which I did. A family member told me about the watch mechanic. I figured that I had nothing to lose. Within a week I was wearing my vintage watch again and it keeps perfect time. I will never buy another Breitling again. However I will take all my timepieces to the watch mechanic for all my repairs and tune ups He is very reasonable and he also makes custom jewelry.