What a beautiful store and very nice people! They bought…read moresome items from us at a very fair price. They offer beautiful jewelry at fair prices!

I had several gold pieces from my charm bracelet changed to necklaces for my daughters. They also…read morewere there when I busted out crying when turning my fathers gold into other Jewlery. They were compassionate and patient . That was about 6 years ago and I'm headed back to them now for an update appraisal on a family ring. This is a jeweler you can trust!!I'm so glad they are still in business . Covid knocked many family businesses to the curb, so glad you are still going strong. Also I love just going into the store , it's like a beautiful museum!

The ladies at the silver box were very polite and helped me with everything I needed. They didn't…read morecharge me extra for the awesome gift wrap either. Thanks for everything! The Silver Box is a nice place to get your loved one a special gift!!!

They have some cute whimsical jewelry as well as Lilly Pulitzer and Vera Bradley. Their selection…read moreis decent in comparison to other boutiques of its nature. However, I have been to this store numerous times in hopes of having a good shopping experience but have found the staff to be most unfriendly and rude. You may or may not be greeted and they stare at you as you browse instead of offering to show you something. I don't think the concept that they need to sell to the customers in order to stay in business and keep their retail jobs has reached their brain yet. It's unfortunate as we are limited with local shopping options. Update: the owner of the business contacted me via yelp and we spoke via telephone regarding my concerns. She apologized for the lack of service I received at her business and assured me my concerns would be addressed with her staff. I can tell she cares about her customers and her business considering her actions and will be giving her business another try in the future.

Fernando is one great watch professional. I have taken a number of watches to him, they come back…read morekeeping phenomenal time. I would not take a watch to anyone else He is very competent, professional and the best I've ever used. I will only go to J&M!

Took a watch in, another jeweler wanted $250 to replace the movement. Which was only 2 years old…read more J&M, quick cleaning and new battery $15 and it's still working great. Got my business, honest watch repair business, drove from Newport News, hard to find honest repair business these days. Highly recommend J&M Jewelry, worth the trip to get it done right the 1st time. Thanks again.

I have blue color that is fading on the bracelet that was only seven or eight months old when it…read morestarted fading in March 2020. I called numerous times over the past several months and never reached anyone (no surprise due to Covid-19) and was not able to leave a message. I finally emailed them and Mark said he was not going to fix or replace the bracelet. So apparently he has no problem selling crap jewelry from a third-party vendor, Because then he feels like he doesn't have to warranty or guarantee it. Don't waste your money going here.

They helped me with repairing handmade earrings that the post had broken off. Took care to explain…read morewhat would be done, and were finished with the repair earlier than I was initially told. Very reasonably priced for the work, too.

Very reasonably priced and lots of unique pieces! The owner is a joy to chat with and she is very…read moreknowledgeable! This is my new go-to place when I am visiting!

A cute little shop with beautiful jewelry at great prices!! A must to stop in and look aroundread more

Went in to get my wedding ring soldered. Nick made sure I liked the placement of the ring and had…read moreit done within 15 minutes. Super quick with great service, and reasonably priced. I'd definitely go back if I needed to.

I walked in to see if I could get a thirty year old braclet cleaned. I expected to drop it off and…read morecome back - but the gentleman took it back and cleaned it immediately! I would definitely go back to him for any repairs or cleaning needs.

Williamsburg Jewelers is one of THE best examples I've ever seen of why we should buy local…read more Outstanding products, service and staff. The selection of products is a delight to explore and the staff make it enjoyable even just to look. Repairs are treated with the same courtesy, professionalism and appreciation as the purchase of a high-end item. What a fun shop to visit!

The team at Williamsburg Jewelers is terrific! I took a pearl and diamond pendant in for a repair…read more The pearl came off its post. The staff members were very kind, friendly, and professional. I needed the pendant for a wedding, and they completed it with plenty of time to spare. The repair work was beautifully done, and the charge was reasonably priced at $22. I'll return with other pieces for repairs. In addition, the shop offers lots of lovely creative jewelry for purchase. I'm glad I learned about Williamsburg Jeweler, and I highly recommend them. Update: I am thankful for their work. I wore the necklace to the wedding, and it was beautiful. #ThankYouThursday

this place is a hidden gem! reasonable prices to fit your budget and a professional in repairs and…read morecleaning my jewelry . Suzan and Rafael are the kindest and most polite people!

From the owner: Our jewelry workshop specializes in providing a full range of expert repair services, including…read morering resizing, chain soldering, prong retipping, clasp replacement, and polishing to restore pieces to their original brilliance. We also offer precise stone setting for all types of gemstones—whether it’s resetting a diamond in a solitaire engagement ring, securing loose stones, or setting new gems into custom designs. Using advanced tools and skilled craftsmanship, our jewelers ensure every repair or setting job is done with the highest level of care, accuracy, and attention to detail, all completed on-site for a faster turnaround and guaranteed quality.

Got my engagement ring resized in 4 hours!! :D They were…read moreable to size my ring down from an 8 to a 5.5 and have it back to me in four hours! I'm so grateful, my ring fits perfectly and I couldn't be happier! Everyone there was really pleasant to work with, shoutout to Jill for her patience with answering all of my questions about the whole sizing process.

Was given a quote of $100 for a diamond necklace, sapphire bracelet, and several other smaller…read morepieces. Went across the street to a PAWN SHOP, and received $520 for the same items. Had issues with apiece my husband purchased there as well