The receptionist working on 3/6/2026 was callously rude when I called to ask them to contact the…read morepharmacy as they had a question about my medication. The woman laughed at me while I was on the phone with her because she asked for the name of the medication, and I didn't not know it since it was a NEW medication. Then, she says well since you don't know anything I'll have to call. The pharmacy is still waiting to hear back from this office.

Gives out too much medicine , when you don't want it ! The…read moremedicine you want ,you don't get ! He gets way behind in filling prescriptions, Sometimes have to wait 3 extra days or more !!! Then office staff complains it's too soon , when pharmacy is saying you need to send RX sooner !

Our family got to meet this sincere tower (I'm try to think of a better word, "tower" is an…read moreoverstatement) of energy at San Gorgonio Memorial Hospital. He was called in to consult on my very ill father. He sat with Dad and respectfully laid out his concerns and the meanings of different tests and his plans for care going forward. I initially mistook his energy for disregard, and his authenticity for ignorance - Nope, I was wrong. I trust his instincts, they are backed up with a sharp intelligence. I am humbled by his commitment to people like my dad, he works toward their healthiest future. I am moved by his ability to SEE his patient, he gets what they are going through, he allows their experiences to touch him. It's unfortunate that you will never meet this doctor on your best day.

Dr Adrian Cotton is FABULOUS. Cash only but WE'LL WORTH IT…read more I'd recommend Dr Cotton to anyone.

It's so nice to know that there are still amazing Dr's out there...Dr Cotton (and Carmin) are…read moregreat. I love their conservative and thorough approach !!!

The quality of care and attention Dr. Soliman gives to his patients is beyond amazing! I absolutely…read morelove this practice and the staff are so sweet extremely highly recommend and appreciate the team. . And the amount of knowledge he provides for all of my questions and concerns

Dr. Soliman is VERY knowledgeable and extremely helpful. I would recommend him to all my friends…read moreand family

Love This guy and staff, Been going to him for over 10 years. More than a professional, feels more…read morelike family every time I go. Focal Points Dr. Jiffry is direct and too the point. You tell him what is wrong, he checks you out very well and gives you an idea of what it could be and helps as much as he can to get to the root of the problem. Staff is very nice, friendly and makes you feel like family.

I've had him a while just hard to see him when I need to,but he's gone a lot and doesn't want to…read morecommunicate with my other care givers which has now become a issue! Waiting for my medicare in September then I'll return to my previous pcp Dr who took excellent care of me. Also to many times my request for my cap equipment, and referrals forgotten and then stating i never requested them yet PHN authorization had them but they never sent to equipment company and never mailed to me but to a address in Hesperia which I've never lived out there. The people are nice but terrible follow through

Very unhappy with the quality service provided my Osmani. I recently found out that I have high…read morelevel radioactive. Not only did I have to follow up for a response, he had no clue what Uranium was and when asked where I can get my blood tested at he said I go do that research for myself. This type of care for something very serious shows the underlying care he has for his patient. Do not recommend. Go for a doctor that actually cares and will put in the time for his patients.

Detailed interview and amazing old fashioned hands on medical examination. Explained his reasoning…read morefor tests needed, and ordered only what was medically necessary. Office staff remembered me when I returned with my old MRI imaging CD and took care of the orders. Great doctor and staff, I hope he never retires.

Highly recommend Dr Ousama Ismael. Very professional and takes care of every concern.read more

Dr. Ousama is great internal medicine doctor, he listens to you and he is fast ! He's on top of…read morethe referrals too for the most part. I like that I don't have a bad experience getting my medications and he cares about his patients. He wants to see you healthy and he even follows up with his patients when they're hospitalized . Front office can be a hit or miss , but the assistants who take your vitals and ask questions before your visit are very sweet . If you're looking for a doctor who can see you often and you like the convenience of closer appointments , he's able to accommodate you too.

I LOVE MY DOCTOR! Dr. Wang takes me seriously and listens attentively and shows genuine concern for…read morehis client. i had a doctor who was so cold and thinks that my health concerns were mostly a product of my imagination so i got rid of him. Dr. Wang makes me feel important and really cares. He refers me to a specialist right away and makes follow up with them as well. My entire family goes to him. His staff are all so nice to and seem to know every patient on a first name basis and never tires of inquiries.

Seriously, the best general physician anyone could ever have, and I know doctors. Dr. Wang has a…read morePh.D. in pharmacology plus he's an internal medicine M.D. Rare - very rare. He is caring, listens, and is fluent in English, Cantonese, and Mandarin. He's conservative with medications (an excellent quality) and, if meds are necessary, he knows how to "finesse" them so they work well for each individual and their different needs/drug reactions and interactions. Anyone would be lucky to have Dr. Wang as their physician. I drive all the way to Redlands from Pasadena just to see this great man.

Friendly workers, I was in and out with all the important information I needed. They answered all…read moremy questions.

I had endoscopy and was scheduled for phone review of findings at 9:00 am now it is 10:56am no…read morecall! I called twice went straight to voicemail! I'm so tired of Doctors expecting you to be on time for appointments and no shows are still billed but no consideration for our time! I have a 94 mother on hospice I care for I only have small window of time for this appointment!!! I also felt the doctor that did my endoscopy was flipped when I told I had confirmed gastric diverticulum both on previous endoscopy 2024 by doctor Lee and also on ct scan! She said well we will see with a forced fake smile! So if you want to treated as a third class citizen then be my guest! Very unprofessional!!!!

Optum has horrible patient care. After taking over Beaver the urgent cares close at 8 and there's…read moreonly 1 in the area when there used to be 3. When no appts are available for Days or weeks the only option is the ER and who wants to go sit in an ER for hours due to a possible strep throat. The "affiliates" can't get your medical history and optum staff can't access the doctors notes. Calling the nurses on call is useless as they can never help due to how Optum runs their business.

I was under the care of my OB, Dr. Sadjadi at Optum, starting in September 2025 during my first…read morepregnancy. Due to complications -- my baby measuring in the 1st percentile -- I was advised that all imaging and high-risk care would be handled through Dr. Brar's office. From early on, I was repeatedly told they were convinced the issue had to be genetic. We went through more in-depth NIPT testing, and everything came back normal, yet that assumption never seemed to shift or be further investigated. Starting in January 2026, I was seen weekly at Dr. Brar's office. During this time, I rarely saw Dr. Sadjadi and trusted that between both offices, my care was being properly managed. Looking back, that trust feels incredibly misplaced. Despite being seen every single week for a high-risk pregnancy, not once was my blood pressure checked. I was later diagnosed with preeclampsia, with blood pressure reaching 158/102 -- a serious and dangerous condition that should have been caught much earlier with routine monitoring. Instead, it was missed entirely. This ultimately led to an emergency induction and the devastating loss of my baby at 26 weeks. There are no words to fully describe the pain of that loss. What makes it even harder is knowing that something as basic and standard as checking blood pressure -- a fundamental part of prenatal care, especially in high-risk cases -- was completely overlooked during consistent, weekly visits. Follow up with Sadjadi regarding this care left me feeling dismissed and unheard - she would simply tell me "oh honey don't stress" and never addressed my concerns. I feel deeply let down by both Dr. Brar's office and Dr. Sadjadi at Optum. The lack of attention, oversight, and accountability during such a critical time in my life is something I will carry with me forever. Because of this experience, I cannot recommend their care to others.