Short Review: Michelle is incredible. She will be a lifetime agent for you. She sells fast, and…read moreknows how to negotiate. She put her client first without fail. We literally never thought we could sell our house, let alone sell and buy. Michelle did both, and she took most of the stress out of the whole thing. She figures out your goals, and does everything possible to make them a reality. Quick looking, Michelle is who you want.
Detailed review: We met Michelle several years ago at a neighbor's open house. That house sold quickly. The next year we went to another, again represented by Michelle. That house, also sold immediately. We decided we would use Michelle.
Fast forward 2 years to this last winter, and Michelle helped us prepare to place our house on the market. We were initially disappointed at the price point she wanted to list the house at, but she had multiple data points to back up her price point. Our place was old and had a lot of disclosures we needed to work through. I bought the place and found lots of problems, and didn't want to leave our buyers in the same situation. She went item by item through our disclosures and help us be honest to the buyers. Our first weekend it was on the market, she found us NINE offers, all over asking, and all aware of the issues our house came with. We were shocked. She presented the offers and gave us some advice, but allowed us to make the decision.
We obviously encountered a few issues with the inspections, which she worked diligently to find us resources that would help remedy the situation and always made our appointments, sometimes even when we couldn't. She seemed to always have another resource to call, even if one told us something we didn't like. She worked day and night to help negotiate with very difficult buyers, and lost story short, kept positive through a tough negotiation, and never strayed from doing what was best for us.
Our first buyer wanted more work done than we were willing. We decided to walk away from our first buyer -- and she gave us wholehearted support, even though it may have impacted her financially. She truthfully wanted the best for us.. Within a day, we had secured another buyer thanks to her working relationships she has. This buyer was much more reasonable, but still required Michelle to juggle some strange issues with our 100 year old house. Every question that came up, she seemed to have an answer to. She helped us negotiate, and fix the issues, while still selling far above what we had asked for.
At the same time, she worked to show us homes all across the west side that would help fit our needs. We fought with one seller for several weeks over a home and ultimately worked to get an accepted offer.
In the middle of all of this, we went on a planned trip to Europe for two weeks. Michelle went above and beyond to make appointments with both homes while we were gone to ensure we appeased our buyers, while making sure the home we purchased had everything we wanted lined up.
Michelle is terrific. She's blunt but respectful. She knows how to tell you to be realistic, but also knows exactly when and how to make her move to get you the most possible. Her business intuition is incredible. Each move she makes is calculated and well experienced. Michelle is obviously more savvy than most agents, and we found ourselves frustrated when other agents weren't as prepared as Michelle. Though, she seemed used to it. She seemed to know this chess game better than anybody -- she would call opposing agents moves before they made them. This placed us in the drivers seat selling and buying.
In the end, she sold our 100 year old home far above asking, and got us the home we wanted all along at a reasonable price and with room to make improvements. She spent so much time with us, we almost forgot she had other clients. But she always had stories of another house she was pending on. She worked with us for the better part of 4 months, and each time an issue came up we felt like we were her only client. We are so happy to have found her, but slightly sad that we won't get to use her because she found us our lifetime house. We look forward to referring every person we know to her, and you'd be a fool not to use her as well.