1. HassleLess Mattress

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Kenosha, WI

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HassleLess Mattress

3.7 (3 reviews)
Closed • 9:00 am - 9:00 pm

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1 year ago

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4 years ago

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5 years ago

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Bob’s Discount Furniture and Mattress Store

Bob’s Discount Furniture and Mattress Store

1.7(33 reviews)
8.9 mi
•$$
Offers payment plans
Established in 1991

Furniture is of decent quality, but you get what you pay for. Pay little, get trash. Pay more, get…read morebetter stuff. This isn't Penny Mustard or even Steinhafels. Don't expect to pass this furniture down to your kids; it won't last that long. Stay away from their poorly rated Goof Proof protection plan and instead opt for a better third part coverage like SquareTrade. We did and have been very happy with that protection. Our chair broke a week after buying it and they have a standard one year warranty. They don't have any parts for the chair at all so they simply offered a discount. We took it and made the repair ourselves the best we could.

I went to the Racine store specifically for a power lift chair. I found one I liked immediately and…read morestarted the sale. I was offered the "goof proof" warranty and I specifically said, if it's Guardian...then no. I recapped my horrible time with them from Ashley's. She said, not ours ! so I took it.....$99. My fault I guess, I did ask for proof, silly me. i love my chair does what I need, but after 18 months my remote broke. Since the case cracked it was considered an accident so it was covered by goof proof. BUT after 22 emails and 8 pictures, I video call, I was told their service department needed to order a part. Someone suggested I look on EBay or Amazon and BINGO, I got the part in one day for $79 From Amazon. I wrote one last email to Guardian, and I told them to cancel their so called search and this should not go towards the one repair per item rule, since I did the work. I do not recommend Bobs because they were not any help to me, the customer, and please stay away from their "goof proof" guarantee. Buying a chair should not be that much work.

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Bob’s Discount Furniture and Mattress Store
Bob’s Discount Furniture and Mattress Store
Bob’s Discount Furniture and Mattress Store

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Total Furniture Warehouse Outlet

Total Furniture Warehouse Outlet

2.9(20 reviews)
1.2 mi
•$

Driving the location, it is best to head west on Highway 50. The parking lot is large and clean of…read moreany obstacles. Plenty of parking available. While approaching the building, the area is clean and has no hazards. While entering the building (and I wish I would have taken photos), the sales room is large and open, and everything is neatly displayed. I am getting into the reason for the review. When we need furniture, we purchase from Total Furniture as the product is durable and well made. The prices are also very good for the quality. We did purchase the extended warranty, and this time, we needed to use it as our reclining chair broke. They were unable to find the matching piece, so it provided us an allowance to purchase a new chair. We picked one out and brought it home, and two weeks later, the motor stopped working. The warranty is now void because it was a new piece, and the piece was a final sale. We reached out to the manufacturer whose info was attached to the chair, and they told us to contact Total Furniture for assistance. I called and left a message on Tuesday, but I had to wait until Friday at the earliest to hear back as they are closed Tuesday, Wednesday, and Thursday. I received a call back from Nick, who worked with me via text and provided photos and responses, and he finally followed up and said he believed he had a motor that may work. I went to pick it up on Sunday, and Mark then assisted to assure the motor he had was the correct one. So, many thanks to these two gentlemen who work for a great company who stands behind their products. We will return to Total Furniture when looking for new furniture and, in the meantime, spread the word about the great service they provide!

Been going here for years. Service and selection wonderful. Great value! I did my homework and I…read morekeep going back for more!

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Total Furniture Warehouse Outlet
Total Furniture Warehouse Outlet
Total Furniture Warehouse Outlet

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HassleLess Mattress - mattresses - Updated October 2026

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