Everything was done well. Richard was very knowledgeable & super friendly. He gave us very good…read moreadvice & helped me program the new Nest thermostat & he stayed here until he made sure the program was working for air conditioning & heating. I highly recommend this company, excellent pricing & customer service!!!! Super satisfied with truck Air!!!!!!! Ronnie4x4

Richard came and did some work for me on my a/c unit back in 2024. He diagnosed and fixed the…read moreproblem promptly and professionally. I was very satisfied. Two months ago my 14 year old unit took another dump. Unfortunately I didn't remember Rich's name or number I know I know . Got the unit repaired by another sketchy service provider and it took that guy 3 weeks to complete the repair work from start to finish. I was skeptical of him but non the less the unit was working. Labor Day weekend ( Monday morning at 1:30 AM) my a/c stopped working again. We called our warranty company and requested a service provider technician ( NOT THE SKETCHY GUY FROM 06/26 ) and they got a hold of another guy. He never showed up after 24 hours. I decided to use SKETCHY GUY again and then the unit started working again by itself . Three days later the unit stopped working again and we called SKETCHY GUY on Thursday. Excuses after excuses he never showed up. Today 09/15 with the help of the warranty company we were able to track down Richard again. He came over and arrived at 9:30 tonight. By 10:00 PM he had found the problem and fixed it at no charge . HE IS TRULY A GOD SENT ANGEL. THANK YOU SO MUCH SIR AND GOD BLESS YOU AND YOUR COMPANY AND FAMILY

I cannot say enough good things about Action Air Plumbing and Septic! From start to finish, they…read morewere professional, friendly, knowledgeable, and genuinely cared about helping us. They showed up when they said they would, explained everything clearly, and made sure we understood what was going on before moving forward. It's not always easy dealing with plumbing or septic issues, but they made the entire process so much less stressful. Their work was excellent, and you can tell they take pride in what they do. They were honest, respectful, and went above and beyond to make sure everything was taken care of properly. I would absolutely recommend Action Air Plumbing and Septic to anyone needing plumbing or septic services. We will definitely be using them again in the future! 10/10 service!

Great service great pricing for work being done amazing staff customer service is excellent they…read moremake sure to satisfy the customer requests and service needs all in all very impressive company and locally owned so there trustworthy

Woke up at 5:30 am noticing it was cold. Realized the heater was not kicking on. Went to their…read morewebsite and sent a email for help. They responded quickly and came that morning and had the heat working in no time. That's twice this year. The first time with the A/C and now the heat. Can't thank them enough.

Very professional. Have used for many years (S & P When first used 45 years ago). Installed…read morecurrent air conditioner and heater. Would recommend to everyone.

A very good quaified company. Techs are trained and certified. They do wonderful work. I appreciate…read moretheir service and would recommend this business to anyone. The office staff is very friendly.

Michael did an outstanding job of replacing our water heater. He was on time, took extra care when…read moreworking in our home and made adjustments at our request all for a very reasonable price.

I have a service contract with this company and my ac has been out since April 22. Angel will give…read moreme no updates as to when it will be fixed. He refuses to call and get updates on my compressor. My home is 91 degrees inside today with 3-floor units running. Poorest service and when I speak to him on the phone he refuses to call and get an update on my part just states, don't you remember what I told you before!

This week my air conditioner broke and it was unbelievably hot of course. I tried to go through my…read morehome warranty, Choice Home Warranty, and they couldn't find anybody to send out that would work with them. I called HVAC experts and they came out that day. The repairman was at our house until after 9 o'clock at night and he did a wonderful job repairing our system. We also had mold growing in the unit and they cleaned that out and disinfected it with a product that will keep it from growing back. The office staff was amazing to speak with. They were so sweet and professional. The techs that came out were very respectful and answered all my questions and did wonderful work! I would recommend them to anyone who needed air conditioning/heating work! Great company!

was very nice and knowledgeable and was able to tell me what was going on. She changed my air…read morefilter and then she went up in the attic and found something that should've been connected that was disconnected so I'll need to get that fixed but I appreciate her pointing things like that out to me so we can have our running efficiently.

Called this morning and have a new hot water heater this evening. Great service, very…read moreprofessional, efficient and knowledgeable. Very pleased. Didn't even mind my barky, little dogs. Reasonable prices. ​

Great company doing exactly what I wanted them to do.On time and polite…read more getting the job done. Everyone I talked to were very nice.

USE THIS COMPANY!!!! I cannot recommend ONEWAY enough! I have been without a/c for 5 weeks. My home…read morewarranty company sent their HVAC company to repair my unit. I waited 3 weeks for a part to come in. The part did not fix the problem and I was told my unit needed to be replaced. I called ONEWAY for a quote. They came out within a day, at a time that was convenient for me. Nick was here for less than 10 minutes and had the unit working. Apparently the compressor wasn't working because it was 'unplugged". Nick wouldn't even let me pay him for the service call. "This is the ONLY HVAC company I will use from now on!"

One Way Heating and Air Conditioning, Midland, TX, (5-stars) has been one who has earned our trust…read more Your Service Tech, Alonzo Telamantes, Alonzo's professionalism and Customer Care was genuine\honest, and detailed, as well as us dealing with the office Staff!! This says a lot about Alonzo's character and your company and how he represents One Way. Alonzo and his co-worker did an excellent job on the removal of the old unit, and installation, very clean worker regarding their housekeeping!! He also went the extra mile to ensure that our needs were met according to moving\relocating of the AC condenser unit outside. I cannot say enough good things regarding the planning and scheduling of the whole project by Alonzo. In dealing with other companies in your area, your organization\company, we know that we made the best choice for the replacement of our son's and daughter in law's AC unit. We highly recommend One-Way in Midland to anyone looking for an excellent AC company, and with extremely competitive prices!! We love the logo and the message (John 14:6) on your Tech's vehicles, and on the website, and in knowing that there is "Only" one way for those that believe, and we need to be ready. Matt 24:44 Therefore you also be ready, for the Son of Man is coming at an hour you do not expect. We the Munoz's are thankful that God took care of it all, as we trusted in Him!!