The Park Manager Mitch Schwartz needs some retraining on Customer Service and potentially park…read moremanagement. We got a pretty good scoop from a local explaining ( legitimized my complaint) the ill tempered Mitch and his Partner when discussing things like Park cleanliness, broken glass in the so called beaches- all which haven't been maintained for at least 3 to 5 years depending on who you talk to. Mitch the officer/ of sorts, had the typical can't handle truth from a customer attitude. I complained that they describe beaches and fishing within walking distance- while true, the beaches are littered and over grown with trash, diapers ( literally watch a staff on a cart look at the trash on the beach and keep going leaving behind the obvious diaper/ glass bottles and large liter bottle of coca cola right where my family was sitting at the tables). I described the beach conditions with broken glass, shown in my previous reviews online, and how nasty the beaches ( all 3) really were. Then, When I talk to locals, they describe the two officers as" hot heads that dont care". Apparently True- I was shrugged off and told the conditions were a " matter of opinion. Rather unprofessional to say the least. I have yet to hear from and of the council members ( I emailed all) and haven't seen a response. I ALSO contacted the New Director- no response. Apparently tax payers may not have a voice, but while the beaches look like crap and are unsafe for children, bare feat and all, the 40 empty pavilions aren't enough...they can put up new pavilions for the cabins but can't spend a grand or 2 to clean up their beaches. Terrible business planning and management. Terrible experience except for the camp hosts- and completely unprofessional. I may return but unlikely soon- that place looks run down. Ol Mitch said it himself, he " doesn't swim in that lake" No kidding. I bet his girls wpuld be caught on them beaches.

Such a cute park! The employees are so nice, and the campsites are very spacious!!! We stayed in…read moreHeimerman Point right on the lake and it was gorgeous. We stayed Thursday to Saturday. On Thursday we were 1 of about 5 campers in the entire Heimerman Point Campground. By Friday, it was about half full and quite busy- this definitely seems like a campground enjoyed by many on the weekends. I did not visit the onsite bathrooms to comment on them, but the campsites were very clean, the firepits well taken care of, and I love how there are labels on the campsites with your name showing your reservation. The parking fee payments are very easy to complete. The dump station is a bit archaic compared to other campsites we have been to, but it worked for the what we needed- to dump. We did see park rangers driving around but did not interact with employees in person, only by phone when we made the reservation.

Super cute putt putt course in Derby. I love the theme and my son loved it! We will definitely be…read moreback!

This was AWESOME! We went for an after hours event, 'how to put a t-Rex to bed'. It was only a 2…read morehour pass that way but perfect amount of time for my 6 year olds! The Dinos truly are life-like and the staff was amazing. Even the bouncy house impressed me- not your typical bounce house!

We really love the classes they have available and the inside and outside pools. My daughter loves…read morethe slides and it's never usually crowded when we go so she can go down them multiple times during a visit. Wish they had better snack options and that the life guards outside need to pay attention to their surroundings more. But overall, we love this YMCA.

Unfortunately, our first experience with the YMCA was much more frustrating than it needed to be…read more We signed our family of 6 up on 9/14. The staff was friendly, the process was fairly quick, and I left feeling good about everything. We specifically selected Kid Zone and asked if there was any additional paperwork, enrollment information, waivers, or anything else we needed to complete because I planned to come back the next morning (9/15) with my 14-month-old to use Kid Zone while I worked out. I was told everything was ready to go and there shouldn't be any issues. Unfortunately, there were issues from start to finish. - There were duplicate accounts, my login didn't work - Kid Zone hadn't been added - I was told there were additional forms and waivers I needed to complete before my toddler could go to kidzone. I went back and forth between the front desk and Kid Zone, only to eventually be told that the account containing all of our information had been deleted instead of the blank duplicate account. I then had to complete the membership paperwork again for two adults and four children, re-enter emergency contacts, complete the childcare forms and waivers, retake my picture, and sign everything again. At the very end, I was told the card I had uploaded the day before was no longer on file. I hadn't brought my purse because I had specifically been told everything was complete and I wouldn't have an issue coming in today. I did not finish what I set out to do with screaming toddler in hand after that 48 mins. By this point, I was carrying my 14-month-old, diaper bag, gym things, and trying to manage a very unhappy toddler who was crying, screaming, grabbing the papers I was filling out, and wanting down. I ultimately had to leave without working out, without my account being resolved, and after spending a significant amount of time repeating a process I had already completed the day before. I completely understand that my toddler couldn't be in Kid Zone while I was completing paperwork due to liability, that part makes sense. My frustration is that I specifically asked the day before if there was anything else we needed to do to avoid exactly this situation, and I was told there wasn't and then spent 48 mins completing everything again one handed. I left in tears, defeated, and exhausted. As a mom, it honestly left me feeling like the process wasn't very family-oriented or mindful of the reality of trying to accomplish something with a toddler in tow. They did send me with all the formed I had filled out to bring back with me. I do want to acknowledge one bright spot: one of the women at the front desk was incredibly kind. She offered to hold my toddler multiple times, played peek-a-boo with him, and tried to keep him occupied while I worked through everything. I genuinely appreciated her effort, even though my toddler was having absolutely none of it. I'm hoping this was simply a communication/account-management issue and not representative of the YMCA as a whole. I really wanted this to be a place our family could enjoy, but today was an extremely discouraging first experience.

Our family was recently visiting and of course there wasn't many activity options available to us…read more We contacted Brightwater Bay to inquire about their private beach area for the day. Our experience was better than I could have imagined. Genni was such a pleasure to work with and was very easy to communicate with and answered questions quickly! I would highly recommend this experience! We were allowed to bring in our own food and drinks. All of the amenities were fantastic! Thank you for such a great experience, Genni!

Top notch golf experience. The course is an amazing layout…read morewith outstanding caddies and course conditions.the staff is amazing and very accommodating. The cottages are also outstanding and the rooms are very comfortable and nicely appointed. The whole experience is outstanding and couldn't have enjoyed it anymore than I did.

The clubhouse is amazing, the staff was very welcoming and helpful. The parking is just enough for…read morea moderate crowd of about 100 -200 people. You'd need a code to access at all times I believe.

Fun time for my doggies and good beer !…read more Friendly staff and friendly customers too. Fun with dogs and for dogs and their people !

This place is an innovative fun idea. We enjoyed having drinks while the dog raced around playing…read morewith other dogs. It's also nice to chat with other people who love their dogs. I hope this place is open for a long time to come.

I recently used the lap pool a couple of times and found it dirty. When I asked the lifeguards…read moreabout it they explained that the vacuum had broken in summer / fall 2025 and they don't clean the pool. I reached out to the Aquatics Director, Kari Price, and after getting no response in just over two weeks I asked to speak with someone above her. Jacob Stein, Branch Director, approached me & said you wanted to talk to me? I tired to explain the issue when he asked me: How do you know it was dirt Did you put it there Maybe Kari has been out of the office The lifeguards aren't telling the truth I asked him if he was trying to pick a fight with me, he said I was being aggressive as I tried to explain what the issue was. There was no resolution as I could see he was not going to help.

The gym itself is okay BUT the staff needs improvement. Specifically Jacob Stein. His inability to…read moreshow compassion and push an insignificant situation to the point of public humiliation on a recovering cancer patient is inexcusable. Shame on you Jacob!!! The Y needs to do better if it is going to promote itself as a "Christian " organization.

Just went here recently with my 2 puppies and they LOVED it! All the owners seem very friendly,…read morethere was tables and benches for us humans to sit down, and there is watering stations but because it is still "winter" the water hasn't turned on yet(but people were bringing gallons of water for everyone to share). The only thing I would recommend is don't come at sunset, or on a windy day. There aren't very many trees, so the sun is right in your eyes and if its windy the dust likes to blow right in your face. Other than those uncontrollable things I love this park and will be coming back :)

A very spacious park for your dogs! I like that there are "small" and "large" dog sections as well…read moreas doggy "potty" bags. There are water fountains for dogs in both sections. One thing I wish the park had was more trees to provide shading for the dogs though.