Cancel

    Open app

    Search

    Hartman Imports

    1.0 (1 review)

    Hartman Imports Photos

    You might also consider

    Recommended Reviews - Hartman Imports

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    11 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Crain Hyundai

    Crain Hyundai

    1.6
    (25 reviews)

    Drive in from Tulsa to pickup a Mazda that had been agreed to on the phone. There was a…read moremiscommunication between myself and the GM where he had agreed to a 5% flat rate based on my phenomenal credit score and meeting me halfway on taxes by lowering the car price a little. When I arrived to pick it up the finance paperwork showed the right price but at 5.54% APR. When I explained the mistake I was met with some resistance on pushing the rate back to where it was agreed upon in writing. Eventually after showing texts with the GM and a photo of the typed offer, and myself offering to just finance myself through Navy Federal for 4.75% the floor manager agreed to the original 5% and honored the list price, giving me a very solid deal, better than any in Tulsa. Much thanks for honoring your word even if there was a little push back initially.

    Documented Material Misrepresentation & Pre-Existing Engine Failure…read more I purchased a 2021 Honda CR-V Hybrid from Crain Hyundai Fort Smith on May 15, 2026. Prior to taking delivery, my PPI flagged a diagnostic trouble code: B296E. Salesperson Tyler Accurso assured me in writing that this was a harmless "low voltage error" from a recent battery replacement. Relying on this explicit material representation, I completed the purchase. This representation was false. I drove the vehicle for less than 3 active days and fewer than 105 miles before a flashing check engine light alerted me to a blown head gasket. A forensic engine teardown by factory technicians at a Honda dealership conclusively documented a severe, long-term pre-existing head gasket failure and a warped cylinder head from chronic overheating. This structural failure existed and was actively present at the time of purchase. When confronted with the independent diagnosis, Sales Manager Ransom Chamness dismissed the claim in writing, asserting the code was for a "power steering pump." Honda CR-V Hybrids do not have power steering pumps - they utilize Electronic Power Steering. Industry diagnostics confirm code B296E targets the Electric Coolant Heater Pump circuit--a critical early indicator of a hybrid head gasket leak. General Manager Chris Attee later advanced a third narrative in writing, fabricating a claim that the code I reported pre-purchase was an "electrical short" and that his team "returned the vehicle to the dealership and completed necessary repairs." This is physically impossible based on the delivery dates and odometer timeline. The dealership has yet to produce any evidence of identifying or addressing the code prior to purchase. Three separate levels of management have now provided mutually exclusive, fabricated written narratives to hide a catastrophic pre-existing cooling system failure behind an "As-Is" shield. I have filed formal regulatory fraud complaints with the Arkansas Attorney General's Consumer Protection Division, Hyundai Motor America, and am initiating formal compliance reviews with the Arkansas State Police Used Motor Vehicle Dealer division alongside civil court action. BUYER'S BEWARE: Meticulously verify all diagnostic codes independently before signing anything with this team.

    Hartman Imports - usedcardealers - Updated August 2026

    Loading...
    Loading...
    Loading...