Suspiciously incorrect information given on Liberty Double Eagle $20 gold coin specs (after…read morechecking their coin book they said it should weigh 30.4g in order to be authentic - implying that my coin is counterfeit - when a Liberty Double Eagle $20 gold coin should in fact weigh 33.4g - which is what my coin actually weighed). They have no interest in an antique high karat gold piece's history or craftsmanship - they right it off as melt value immediately...not even checking the hallmarks. They offer low-ball prices on gold purchases (30% below spot).

Kind and considerate service; just what we wanted for making such a personally significant…read morepurchase! The rings we bought were great value and superior quality.

Use at own risk. This family claims to display all the ethical warm fuzzy things you love to feel…read morewhen spending astromically inflated prices for jewelry.... but they are definitely not ethical, In fact, they will keep your personal property when upgrading an item, then blame you for not asking where it went. Also, if you want an engagement ring that's increased 40% higher than the actual cost in order to gouge you, this is your place!

I have had many watch batteries replaced here and it's always done well and with good value. My…read moreexperience with watch battery replacement or strap adjustment happens quickly, friendly, and on the spot. They also accept tap & ApplePay. Yes, it is nestled in the corner so you can have to walk a little bit to find it. It's not usually busy, so take your time to look around and maybe you'll find your diamond in the rough.

I had asked for a gift card to Michaels in hopes of finding premium products to help me complete…read moreseveral projects. The staff were dismissive, undertrained and had no pk. At the till I noticed a $13 price variance in a product I most needed to complete my purchase. I told the cashier I would grab the tag and show him the entire shelf was marked as so. He asked a colleague who was aware of the incorrect signage. I asked for a price adjustment or to speak to a manager. Turns out his colleague WAS the manager, was aware it was labelled incorrectly, hadn't fixed the problem and denied the ajustment. I had been looking forward to this shopping experience. Instead I left with out my products and a sour taste in my mouth. I will not be returning.

My favorite location to pick up any art products and seasonal decor. The products are pricey, but…read morethere's almost always some sort of 40% or 50% off one item coupon. Before and after the holidays, seasonal decor is massively discounted. I bought my Christmas stuff for like 75% off. Most of the the staff here is lovely as well, I've only had positive experiences with the cashiers who will try to get you the best deals.

Just had a hand crafted ring repaired at Franks and it came back a week sooner than expected and…read morelooks better than when I first purchased it. Friendly and helpful service too!

Great service and staff but very pricey was in need of my watched to be sized they fixed it right…read moreaway and free of charge so I thought great I need a ring sized so I dropped it off it was speedy service I think it was only a week and it was back it was a touch pricey for me but still amazing friendly staff would recommend

I have dealt with this business for over 20 years, I can only say good things about them. If you're…read morerespectful to them, they will be respectful to you. If you're willing to compromise they're willing to compromise. You have to keep in mind they are a business so they can't give you exactly what you paid for your item10 years ago and they can't buy everything that you bring in because there has to be a market for it, but like I said, if you're willing to compromise, they are willing to compromise and out of all the pawnshops in town, These guys are the fairest and easiest to deal with, I will accept no substitutes, if I need anything, I check this place before going anywhere else or buying anything brand new, plenty great deals to be had on much merchandise.

call for an item August 5th, guy said yes they have it, we are from out of town…read more Arrived and they now say they cannot find item terrible service very disappointed Angela

My all time favourite store . If in Waterloo visit ask for Charles he will get you what you need…read more:). Prices good selection good if they don't have they will look for it

Amazing vinyl selection, the staff will go to every length to find recordings and scores that are…read moreoutside of their normal inventory, and the service is incredible. The staff are friendly, thoughtful, extremely knowledgeable, and as dedicated to their customers as you could possibly find. They are going above and beyond during CoVid, and it's really worth visiting the shop in person when it once again becomes possible to do so. A special place.

English language is wanting. Paperwork lacking weight of silver, silver content, and spot…read moreprice/gram/type(925 and 800). Transaction was short by half. Cannot prove it. Goods gone. $ accepted. Saw paperwork when I got home. Ashamed. I will not go there again.

A1 vendor - EXTREMELY useful resource for all things jewelry; extensively & thoroughly…read moreknowledgeable... UNCHARACTERISTICALLY HONEST; he took time to discuss our best options rather than pressure us to spend more needlessly... VERY FAST service; repairs returned ahead of schedule

The last time I was in this area, Indigo was still being developed. Three months later, it's nice…read moreto see that construction is done and Indigo is open. I was excited to visit the store before seeing an afternoon movie. When you first open the blue doors, the decor is pleasing to the eye. It's cozy. I walked immediately to the new books display and started reading Leonard Cohen's collection of poems. I love the electronics section, which has everything from Fitbit trackers to record players. Naturally, there are plenty of Kobo readers. I held my composure and did not buy another to add to my mini collection of two. The cookbooks section is divine. One of my favourite restaurants that I frequented a ton in Winnipeg, earls, has its own cookbook. I want it so badly! I love this Indigo. It's now my favourite one. There are plenty of areas where you can sit down and read. I love the knitted mittens and scarves that you can buy. The paper shop section screams my name, as I have a thing for picking out the most thoughtful card that I can to friends and family members. It's such an inviting place to spend some time. Starbucks has been open for a while here. I like that the designers knocked a wall down, so you can freely walk between Indigo and Starbucks. I will need to come back and get the panda personal humidifier, simply because it's so stinking cute! (356)

They didn't have what I wanted. However, it was very noisy. What I did like though was that there…read morewas a tiny table with many chairs where you could 'peacefully read'. I don't know if it was peaceful however because I didn't go there, but there were a couple people who made it seem peaceful enough. Ill give this Indigo a 3-star because it wasn't my best Indigo experience.